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Job Details

Job Number:  43629
Customized Employment Specialists for Clients with Disabilities
Job Posted: Monday, 16 April 2018
Closing Date: Tuesday, 24 April 2018
(87 days ago)
Progressive Intercultural Community Services Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Delta Salary: (not entered)

Job Summary:


Responsible for managing all aspects of the return to work action plan for clients with disabilities by supporting them through discovery, vocational planning, creating a vocational profile, job developer & job coach roles. The Customized Employment Specialist supports the client through a variety of employment programs and services and is responsible for marketing the clients to employers. As part of the WorkBC Delta ESC team, the Customized Employment Specialist will ensure that clients with disabilities become more independent, through achieving and maintaining sustainable labour market or community attachments.



  • Conduct formal needs assessments with clients using various assessment tools and make referrals to specialized assessment providers as required.
  • Develop, review, revise and update action plans according to client needs
  • Create a vocational profile and set up unpaid work experience, when needed
  • Monitor client progress by reviewing activities and results on an agreed upon schedule
  • Conduct one-to-one employment counselling to enhance self-sufficiency and labour market attachment
  • Facilitate career exploration, pre-employment, and job search workshops as required
  • Support clients in accessing services and support through the community as needed
  • Support clients in the development of effective resumes, networking, accessing the hidden job market, and other job search activities, such as providing sample template resumes; showing clients how to log on and use the available computers, advising clients which websites to search and registering clients for job-search related workshops
  • Review identified target industries, offer feedback on employment engagement plan and come to the agreement on selected activities
  • Promote, organize and host several industry events per month such as employer panels, professional association information sessions, and industry-specific seminars.
  • Promote clients to employers in targeted industry sectors, the local business community, professional associations and community groups.
  • Undertake site visits; coach clients to keep jobs after they are placed; help clients to understand and do the job
  • Determine client need and eligibility for Targeted Wage Subsidy and other financial supports
  • Utilize the integrated case management system to capture client data and monitor client progress
  • Prepare client progress notes, action plans and follow up reports in accordance with Ministry requirements
  • Maintain client personal files using the integrated case management system
  • In addition to working with Customized clients, assist with general clients on an as needed

Qualifications & Experience:

  • An undergraduate degree from a related post-secondary program (community rehabilitation, disability studies, special education, kinesiology, nursing, occupational therapy, psychology, physiotherapy, rehabilitation counselling, social work, vocational counselling), five years of experience in employment counselling, with two years of direct experience working with clients with disabilities, or the equivalent of education and experience
  • Knowledge of Integrated Case Management Systems (ICM) is an asset
  • Knowledge of relevant community resources and employment services supports
  • Experience with Case Management services
  • Creative and passionate in working with clients with disabilities to enhance labour market attachment
  • Strong interpersonal skills and capable of working with specialized populations
  • Effective verbal and written communication skills
  • Commitment to providing quality service, good team player and ability to multi-task
  • Familiar with Employment Program of BC
  • Excellent time management and organizational skills
  • Proficient in the use of the Microsoft Office Suite
  • Criminal Record Check (Vulnerable Sector)
  • Reliable vehicle insured for business use, 2 million liability and clean drivers abstract
  • Willing to travel and do outreach throughout catchment area
  • The following are considered an asset:
    • Certified Career Development Practitioner
    • MBTI certificate
    • Personality Dimensions certificate
    • Career Crossroads certificate
    • Making Sense of LMI certificate
    • Starting Points certificate
    • Employment Counseling certificate
    • Multilingual capacity an asset
    • Familiarity with assessment and counselling present and past practices, including Assessment Component of Employment Counselling (ACEC)
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Contact Details:
PICS HR Department
Progressive Intercultural Community Services Society
205 - 12725 80 Avenue
Surrey, BC, V3W 3A6

Tel: 604-596-7722
Fax: 604-596-7721

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