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Job Number:  43648
Business Services Manager
Job Posted: Tuesday, 17 April 2018
Closing Date: Friday, 27 April 2018
(84 days ago)
Job Skills
Region: York / Durham area Type: Full time
Location: Markham Salary: (not entered)

Business Services Manager

  Full-time Opportunity

Based in Markham


What we need:  A results-oriented individual possessing the following qualifications:

  • Has a Bachelor’s Degree at an accredited College or University or equivalent
  • Has a post-secondary education preferably in Career and Work Counseling and/or Social Services, and/or a combination of education and relevant work related experience
  • Has a minimum of 2 years recent, related experience in program management, employment counseling, group counseling and/or job-search assistance
  • Has previous experience leading a diverse team and serving multi-barriered Clients while demonstrating a non-judgmental, positive approach to challenges
  • Has demonstrated experience in Leadership, Financial Management, Trend/Statistical Analysis, Program Management and Program start up, Outreach, Change Management, Communication, Strategic Planning and Outcome Focus
  • Has a collaborative approach towards other Program Services (both externally and internally)
  • Has solid knowledge of all facets of job search and career development techniques and practices
  • Certification in Life Skills Coaching, Personality Dimensions and Common Assessment Training Level I & II, Level B Certified in the delivery of employability assessments considered an asset
  • Has understanding of labour market challenges and barriers, particularly as they relate to internationally trained professionals, youth and persons with disabilities
  • Has personal qualities of integrity, credibility and dedication to the mission, values and beliefs of the organization
  • Has the ability to lead and mentor Staff with a positive, energetic attitude
  • Working knowledge of another language would be a strong asset
  • Has proficiency in MS Office programs including Word, Excel, PowerPoint, Outlook, Access, Internet
  • Will have a valid Driver’s license and access to a reliable vehicle


What you will do: Provide Leadership for 3 Business Programs, Youth Entrepreneurship Program, Self-Employment for Persons with Disabilities and Self-Employment Pathways for Newcomers, by: 

  • Managing Staff to achieve targets, monitoring performance, providing leadership, motivation and constructive feedback, as required
  • Maintaining day-to-day Program operational oversight
  • Ensuring the maximization of Program customer service and the agency as a whole through effective monitoring and scheduling of all resources, including Staff
  • Keeping the Director, Employment Services & Programs up to date on staffing and other critical concerns
  • Monitoring Job Skills Service Quality achievement against the established Service Quality Target (SQT) and recommending remedial action, when necessary
  • Supporting Job Skills Strategic Plan, including promoting Employer Engagement
  • Establishing and maintaining on-going working relationships with Community Partners and Employers to support program delivery and promote Job Skills Programs and Services
  • Developing the structures, quality and delivery mechanisms for Employment Services within the contractual requirements and Job Skills’ Policy and Procedure guidelines
  • Providing trend analysis and statistics for proposals/reports through data collection and monitoring of Employment Services activities
  • Assisting in the preparation and writing of reports and proposals, as required
  • Assisting in the planning for and participating in networking opportunities and community events


What you will get: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary and benefits package!


If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part of our growing Job Skills Team!


Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, Client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our Clients.


As the Business Services Manager, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals.


Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.


We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title and Job Reference Number in the E-mail subject line and tell us how you learned about this job in your cover letter.


Please reply in confidence by 4:30 p.m. April 27, 2018


JOB SKILLS Hiring Committee

Job Reference Number: M031920 


14-130 Davis Drive, Newmarket, ON, L3Y 2N1



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please send applications in PDF format only via email and indicate the position title and Job Reference Number in the E-mail subject line.
Contact Details:
www:   www.jobskills.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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