(not logged in)

Hide nav pane
books & more

Job Details

Job Number:  43684
Casual Women's Support Worker
Job Posted: Wednesday, 18 April 2018
Closing Date: Friday, 15 June 2018
(9 days ago)
Dixon Transition Society
Region: Vancouver & Lower Mainland Type: Casual
Location: Burnaby Salary: (not entered)

April 12, 2018

Dixon Transition Society

External Posting

Casual Position


Casual Women’s Support Worker

Union:                                  HSA, Community Subsector Association

Classification:                     Grid 10

Job Site:                              Dixon Transition Society

Reports to:                          Transition House Coordinator


Job Summary:

The Women’s Support Worker is responsible for providing practical assistance to clients of Dixon Transition House. This includes: providing emotional and crisis support, explaining the system of service and connecting the woman with the resources she chooses, providing information and referral to appropriate services, supporting the woman in her decisions and providing the appropriate advocacy and help when asked by client, providing woman and her children with basic necessities to ensure her physical health and food safety. Must adhere to a feminist analysis of violence against women, and have a commitment to anti-oppressive work.


Duties and Responsibilities:

  • Conducts assessment and carries out intake of prospective clients
  • Orients new residents to the House and provides them with what they need including the necessary information about the House
  • Provides emotional and crisis support as well as information and referrals regarding systems of service
  • Ensures necessary safety precautions are always in place, rooms are clean prior to check in and after check out
  • Provides support to the woman to ensure her short-term goals are met and to ensure a successful move out of the Transition House program
  • Monitors and ensures adequate supplies including food, linens, and household cleaning supplies are maintained
  • Answers the 24-hour intake line and provides callers with appropriate information and referral and emotional support
  • Keeps accurate records including daily statistics, client files, phone log, case notes, and the communications log
  • Keeps informed of and abides by Dixon Transition Society’s Policies and Procedures Manual, Dixon House’s Operations Manual and relevant legislation and policy changes made within systems supporting women who experience violence
  • Ensures the House is clean, tidy and safe
  • Maintains confidentiality of clients and program location
  • Performs other related duties as required


Education, Training, and Experience

This position requires an individual whose values are aligned with the values and vision of the organization and possesses the following:


  • At minimum, Diploma in Community Social Services
  • Specialized knowledge and training on domestic violence from a recognized program
  • One year of recent, related experience including experience working with women and children who have experienced violence
  • Experience working with women and children specifically in the social services sector
  • Ability to use relevant software to carry out administrative duties of the job
  • Ability to utilize technology to research for relevant information and support operations of the House
  • Or an equivalent combination of education, training, and experience
  • Or other Qualifications determined to be reasonable and relevant to the level of work


Skills and Abilities

  • Ability to communicate effectively, both verbally and in writing
  • Ability to establish and maintain rapport with clients
  • Ability to handle conflict effectively while remaining calm
  • Ability to work independently and in cooperation with others
  • Ability to organize and prioritize
  • Understanding of systems of oppression and its impact on women and their experience of violence
  • Awareness of issues affecting women and children such as family violence, cross cultural issues, addictions, mental illness and sexual abuse
  • Physical ability to carry out the duties of the position



  • Criminal Records Check
  • The current specified First Aid Certificate including Infant CPR (Level C)
  • Ability to work morning, evening, overnight, and weekend shifts as per operational needs


Email Resume and Cover letter to:   

Shifts:                   Weekdays and weekends (morning, evening and/or overnight shifts as per operational requirement)

Pay Grade:            As per collective agreement wage grid 10, step 1

Closing Date:        June 15, 2018


Indigenous women are encouraged to apply.


Due to the anticipated high volume of applications, please do not contact the employer as only qualified candidates will be contacted. Thank you.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Email Resume and Cover Letter
Contact Details:
Claire Kalfon

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Home Skip to content Skip to navigation Contact us Access keys Hide Left Pane Find a job Post a job Find service provider