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Job Details

Job Number:  43934
Street Level Hourly Worker, Mosaic
Job Posted: Wednesday, 25 April 2018
Closing Date: Friday, 22 June 2018
(55 days ago)
The Mustard Seed
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)

The Mustard Seed is a Christian humanitarian organization whose vision is to build community, grow hope and support change. Intentionally following Jesus Christ and partnering with the community, The Mustard Seed combats the root causes of poverty in Alberta and works to create positive, lasting change in the lives of those we serve. The Mustard Seed provides basic services— food, clothing and housing, and support services—education and employment, to those living in poverty within Alberta.




As a member of the Street Level Team, Street Level Worker has a broad working knowledge of all areas of The Mustard Seed’s basic Services at The Mosaic Centre. Responsible to the Mosaic Centre Supervisor, Street Level Workers assist individuals in accessing resources, maintaining a safe and welcoming environment while nurturing hope, health, and transformation.



  • Fulfill the mission of The Mustard Seed’s ministry and maintain a high level of professionalism, respect and gratitude with all staff, donors, volunteers, community participants and visitors
  • Create a safe and healthy environment for all participants
  • Work with community participants to encourage positive changes in lifestyle and behavior through positive day-to-day interactions
  • Brief, de-brief and pray with both staff and volunteer groups as needed
  • Foster meaningful relationships with supervisors, co-workers, volunteers and community participants
  • Ensure daily tidiness and cleanliness of work area
  • Light janitorial responsibilities
  • Shift lead responsibilities as required
  • While working the drop-in, perform bathroom and perimeter checks, screen participants and ensure TMS practices are being followed
  • Ability to function in high-risk and high-pressure situations and respond quickly to individuals in crisis. Identify the crisis, minimize the harm to the individual and others, use de-escalation skills and assist the individual to explore options
  • Assist community participants to access The Mustard Seed services by answering questions and directing to other resources
  • Support and direct the Street Level volunteers in assigned service area, communicating frequently with volunteers to ensure they are satisfied and understand The Mustard Seed’s services and policies
  • Provide life-skills education through modelling, and build rapport with community participants and volunteers by listening, praying, and referring
  • Maintain specific records in ETO, statistics, incident reports and maintain proper radio communication at all TMS facilities
  • Assist with office duties such as answering phones and receiving donations
  • Contribute to the creation, development and implementation of programs within the drop-in
  • Pick-up and deliver donations to appropriate locations
  • Participate in all staff training and attend monthly general meetings and support meetings with supervisor
  • Assist with drop-in events/programs and other duties as required



  • Experience working within the culture of the inner city and/or with the less fortunate is preferred
  • A demonstrated passion to be involved in ending homelessness in Alberta is essential
  • Proactive self-starter characteristics
  • A team player, who works collaboratively and has a “teachable spirit”   
  • Strong conflict resolution skills
  • Good knowledge of MS Word, Excel and Outlook
  • Good written and verbal communication skills
  • Experience working in a fast-paced environment
  • Knowledge of mental illness and addictions is an asset
  • Experience working in a volunteer-based organization is considered an asset



  • Part-time, hourly shift work
  • Availability to work during the week and Saturdays, including afternoon and evening shifts
  • The position will require ongoing compassionate care, frequent manual labor, conflict resolution and organizational ability
  • This position is often fast-paced, and requires moderate amount of mental effort to analyze information and problem solve
  • Considerable periods of standing, walking, indoors and outdoors
  • Moderate physical effort and must be able to lift 50 pounds
  • Employment Security Check is required
  • As The Mustard Seed is a Christian ministry, we require our employees to be in agreement and to sign our statement of faith
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

Start date: once a suitable candidate is found


Apply online using our Position Application Form on our Careers page. (https://themustardseedhr.wufoo.eu/forms/position-application-form/)


The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and flex days. The Mustard Seed embraces the concept of employment equity, which includes fair representation, anti-discrimination and reasonable accommodation.


Privacy Policy: The Mustard Seed follows the principles of privacy therefore the privacy policy will be adhered to. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please follow the link in the job posting to apply online.
Contact Details:
Human Resources
The Mustard Seed
102 11 Ave SE
Calgary, AB, T2G 0X5
www:   theseed.ca/careers/

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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