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Job Number:  44279
Payroll Customer Service Representative
Job Posted: Friday, 4 May 2018
Closing Date: Sunday, 3 June 2018
(74 days ago)
Louis Brier Home and Hospital
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Vancouver Salary: (not entered)


Located in the Oakridge area of Vancouver, B.C., Louis Brier Home and Hospital is a 215  bed accredited residential facility situated next to the Weinberg Residence, home to 40 assisted living and 20 private pay complex care residents. Our mission at Louis Brier Home & Hospital/Weinberg Residence (LBHH/WR) is to provide exemplary care to residents and families within a supportive and caring community, consistent with Jewish values and traditions. As part of our resident and patient care focus, we value every resident’s right to be involved in decisions about their care, and we value families’ participation in decisions affecting their loved ones.  Resident and employee safety is a priority and a responsibility shared by everyone at LBHH/WR, and as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.  As innovative leaders in eldercare, our vision is to enrich the quality of life of Jewish seniors in everything we do.




Currently, we have a temporary fulltime position available for a Payroll Customer Services Representative.  In this role you will performs a variety of payroll duties including electronic database administration, electronic file transmission of data, calculating and preparing off-cycle payments, maintaining operating reconciliations, maintaining records necessary for the preparation of payroll, completing records of employment, providing information to staff and outside sources, and performing related clerical duties.



  1. Performs electronic database administration of Blaeberry payroll system from Staff Schedule Care software. Responds to inquiries related to the preparation and processing of payroll policies, makes corrections and adjustments as required, such as increment adjustments, overtime pay and voluntary deductions.


  1. Calculates and prepares off-cycle payments for adjustments such as vacation, terminations, retirements and leaves of absence as per departmental procedures. Calculates contract retroactive payments for input to the computerized payroll programs.


  1. Maintains Payroll data such as direct deposit information, voluntary deductions, personal information, and statutory deductions. Verifies data has been inputted correctly, ensure leaves, vacation, banked time entitlements, and records of employment are accurate, and provides earnings information for Insurance claims.


  1. Prepares separation certificates for Employment Insurance, completes earnings inquiry reports and responds to inquiries by telephone from the Employment Insurance Commission.


  1. Reviews payroll records for accuracy in coding and completeness. Advises departments of coding errors and makes adjustments as required such as graduated return to work and WCB payments by verifying calculations and entering payroll data into computer systems. Reviews and revises error edit reports in the appropriate time administration systems.


  1. Provides information to staff and external agencies regarding payroll matters such as seniority, scheduling, vacation accumulation, sick time and pay policies, time keeping and records maintenance, benefits and banked time entitlements. Makes corrections and adjustments as required.


  1. Reviews and verifies accuracy of exception reports by methods such as verifying that cheques and direct deposit totals agree with Payroll Journal by comparing and balancing a variety of reports, and running payroll queries.


  1. Calculates Garnishee and Court Order payments based on regulatory requirements as specified individually for type of garnishee and informs employee of deduction amounts and timing of deductions.


  1. Reviews and completes payroll remittance reports and advises Accounts Payable of the timing and amounts owing to various agencies such as Canada Customs and Revenue Agency, Unions, Small Claims Court (Garnishees).


  1. Assists with benefit administration by methods such as completing documentation, maintaining payroll related benefits information and reconciling benefit deductions and benefit statements to ensure accuracy. Completes and submits reports to the Health Benefits Trust.


  1. Prepares and creates a variety of reports such as Statistics Canada Report and Year-to-date Balancing Report by methods such as compiling information from year-to-date totals, Labour Analysis Reports and Payroll Journals.


  1. Prepares and analyzes statutory, mandatory and voluntary deduction reconciliations providing for payroll, vendor and/or general ledger adjustments including related documentation.


  1. Ensures that assigned employee payroll information is securely maintained, recorded and filed in an accurate and timely manner.


  1. Completes T4 slips and reconciles to payroll register and Revenue Canada receipts.


  1. Attends and participates in departmental meetings to provide input into items such as changes to policies, procedures and processes.


  1. Performs other related duties as assigned.





The ideal candidate will have Grade 12, successful completion of a recognized payroll course and three (3) years’ recent, related experience or an equivalent combination of education, training and experience. Union and Healthcare experience is an asset. Additionally, you possess strong organizational, customer service and communication skills. 


To apply for this position, please submit your resume and cover letter by May 15th, 2018 to .

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Contact Details:

www:   www.louisbrier.com

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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