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Job Number:  44672
Personal Support Worker
Job Posted: Wednesday, 16 May 2018
Closing Date: Friday, 27 July 2018
(58 days ago)
Canadian Mental Health Association - York Region
Region: York / Durham area Type: Contract - Full time
Location: Aurora Salary: (not entered)




Closing Date: Until Filled


1 Year Contract, Full-time, 35 Hours per Week, Evening Hours and Weekends may be required


Competition #: 201836


Our Mission: As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.


Our Organizational Values:


  • Client and Family Centered – through partnership, accountability and action
  • Culturally Competent – to provide the best service and work experience
  • Innovation – to bring value to our community


Team Values:              Trust, Respect, Communication and Teamwork.


Hours of work:            35 hours per week. Evening and weekend hours may be required.


Location:                      Aurora


Job Profile:


The Personal Support Worker (PSW) works with clients 16 years of age and older, who are experiencing significant difficulties in day-to-day functioning as a result of their mental health and/or addiction problems.


The PSW works collaboratively with clients, staff from emergency shelters, and other community agencies toward the achievement of identified goals and the enhancement of quality of life as defined by the client. The PSW assists the client with daily personal care needs and supports the client’s continued independent living.


In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships. 



  •  Successful completion of the PSW certificate program
  • Four (4) years or more PSW experience working in a community environment is an asset preference is given to those with mental health experience.
  • Lived experience of homelessness is an asset
  • Strong knowledge of empowerment-oriented case management philosophies and practices as demonstrated by two or more years’ experience in this area.
  • A Second language reflecting the local community is preferred (Cantonese, Mandarin, Tamil, Italian, Farsi, Russian, Urdu, French)
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, and the Health Care Consent Act and PHIPA requirements.
  • Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with clients.
  • Extensive knowledge of supports and services in York Region, including formal and informal resources.
  • Demonstrated ability to work collaboratively with clients.
  • Ability to use knowledge of functional abilities and mental status to informally assess these in clients.
  • Ability to demonstrate diplomacy and professionalism when working with families and other professionals.
  • Ability to manage time effectively, establish priorities, efficiently organize work, and meet deadlines by engaging in effective problem solving and decision making.
  • Demonstrated ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with clients, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities.
  • Employs creative thinking in addressing service delivery issues.
  • Excellent oral and written communication skills.
  • Able to demonstrate computer skills, specifically Microsoft Office and Outlook.
  • Must possess a valid Canadian driver’s license and have minimum $1,000,000.00 (one million) third party liability insurance and proof of insurance coverage of personal vehicle and ability to transport clients.
  • A satisfactory and current Vulnerable Sector Screening.
  • This position reports to and is supervised by the Program Manager. 


  • Working Conditions:
  • Office work, community settings (i.e. shelters), meetings at client homes and travel with clients, flexible weekend and evening work as required



Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.


Why work for CMHA York Region?


We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams. It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact. We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.


Our team cares for each other. We have our own team values of trust, respect, teamwork and communication. We hold ourselves accountable and we celebrate our wins. Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services. We are a team committed to mental health for all. Join us and be part of providing great care in great communities!



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Application Procedures:
If you are interested in this opportunity, please follow the link on this posting or visit the Career section of our website. Complete the application form and submit cover letter and resume (PDF or Word) together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 201836.
CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the LGBTQ2, visible minority and immigrant communities to apply.
To request this posting in an alternate format or to request accommodation in the application process, email AODA@cmha-yr.on.ca
Online: www.cmha-yr.on.ca, under CAREERS section.
Contact Details:
Canadian Mental Health Association - York Region
1101 Nicholson Road Unit 5
Newmarket, ON, L3Y 9C3

While we thank all candidates for their interest, only those selected for an interview will be contacted.
www:   www.cmha-yr.on.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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