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Job Number:  44729
Case Coordinator / Facilitator
Job Posted: Thursday, 17 May 2018
Closing Date: Friday, 1 June 2018
(74 days ago)
Job Skills
Region: York / Durham area Type: Full time
Location: Markham Salary: (not entered)

Case Coordinator/Facilitator

Full-time Opportunity

Markham North Welcome Centre Location


Who we areJob Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community.


What we need: A results driven individual to lead an innovative pilot project. This is a one-year project in partnership with Centennial College and the York Catholic District School Board, which aims to have 50 South East Asian women obtain their certification in food handling services. We will need an individual who:

  • Can effectively develop clients’ ability to be effective in the labour market and establish or strengthen their connection to it
  • Has demonstrated experience in Communication, Building Trust, Information Monitoring, Managing Work, Planning and Organizing, Building Partnerships, Innovation, Coaching and Facilitating Change, as well as Technical and Professional Knowledge and Skills
  • Has post-secondary education in Career and Work Counseling, Career Development Theory, Social Services and/or related education and relevant work experience
  • Has demonstrated experience in coaching, needs assessment, taking a holistic approach to assist Clients in identifying alternative occupations and short and long term goals
  • Has demonstrated the ability to facilitate and design career development workshops covering all aspects of the career development cycle from self-assessment, labour market Information to Job Search Workshop facilitation
  • Will be able to assist Newcomer Clients in all of the employability dimensions
  • Is knowledgeable of the Canadian labour market, Canadian workplace practices, job search strategies and techniques
  • Has knowledge of community agencies, services, resources and Employers within the community
  • Has experience working with people from various cultural, ethnic and socio-economic backgrounds
  • Has excellent planning and organization skills, with the ability to multi-task and problem solve
  • Must possess strong written English communication skills in order to edit technical resumes, cover letters and academic CV
  • Will be responsible to ensure monthly / quarterly progress reports are prepared and shared in a timely manner. Ensure all pilot evaluation activities are undertaken in time and meet funder requirements
  • Has intermediate proficiency in MS Office programs including Word, Excel, PowerPoint and Access


What you will do:  Support Program Clients by:

  • Utilizing assessment methods to determine Client needs and understand relevant background information, career goals, barriers to employment to assist Clients to develop job readiness skills and job search strategies and a return to work action plan
  • Deliver workshops in a flexible manner that adjusts both content and approach in response to the needs of clients. Gather or develop training materials including electronic presentations.
  • Assessing need for additional assistance such as language/skills training, settlement support, accreditation assistance, mentoring, family support services, housing support, rehabilitation and making appropriate referrals to those supports as needed
  • Motivating Clients by working collaboratively with the Program team, providing one-on-one counseling to achieve goals identified through the case management process
  • Supporting Clients on issues related to career planning, job searching and the ways and means of conducting an effective job search by coaching on effective job search strategies, improving resume writing, interview techniques and using networking, including social media
  • Liaising with Centennial College, all Welcome Centre services and partner agencies, as well as Employment Ontario Employment Service providers and other social, employment and community agencies on mutual Clients, as needed to facilitate progress
  • Promoting all Job Skills employment programs and services to develop employment opportunities for our Clients


What you will get: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary and benefits package!


If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part of our growing Job Skills Team!


Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, Client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our Clients.


As a Case Coordinator/Facilitator with the Newcomer Services and Programs Division, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will utilize your unique combination of skills and experience in counseling and networking to help Clients find and maintain meaningful employment.


Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.


We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title and Job Reference Number in the E-mail subject line and tell us how you learned about this job in your cover letter.

Please reply in confidence by 4:30 p.m. June 1, 2018.

JOB SKILLS Hiring Committee

Job Reference Number: M051731


14-130 Davis Drive, Newmarket, ON, L3Y 2N1



How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please send applications in PDF format only via email and indicate the position title and Job Reference Number in the E-mail subject line
Contact Details:
Job Skills
14 - 130 Davis Drive, Box 34
Newmarket, ON, L3Y 2N1
www:   www.jobskills.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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