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Job Number:  44839
Assistant Store Manager
Job Posted: Wednesday, 23 May 2018
Closing Date: Friday, 22 June 2018
(59 days ago)
Goodwill The Amity Group
Region: Halton / Peel area Type: Full time
Location: Oakville Salary: 40,195 annually

Join our team as a FULL-TIME ASSISTANT STORE MANAGER for Goodwill, The Amity Group at our Oakville Retail Store. This full-time opportunity is 37.5 hours per week, with benefits, pension plan and starting salary of $40,195 annually.




To assist the Store Manager with all store functions and operations; to supervise store staff in ensuring a quality ‘Guest Experience’ and targets are being met through showing, promoting and selling products and services while maintaining a variety of reporting and scheduling systems.




  • 2 – 5 years of demonstrated retail experience in a supervisory/leadership role AND/OR an equivalent work experience in the service/sales industry will be considered.
  • Results oriented leader who loves to direct and motivate others.
  • Excellent customer service background and acumen, strong inter-personal oral and written people and communication skills
  • Must be a problem solver who works well without supervision.
  • Knowledge and use of modern sales equipment an asset.




  • Under the direction of the Store Manager, plans work flow and assigns work to all employees and trainees in order to meet sales and training objectives.
  • Monitors work in process.
  • Co-operates with other supervisors in co-ordinating work flow between departments.
  • Ensures that merchandise and supplies required to fill needs arrive in a timely manner.
  • Merchandises stock in neat, appealing fashion.
  • Assists Store Manager in the creation of high impact visual displays to maximize sales potential.
  • Assures security of all goods, tools and equipment in department; reports any missing items, or irregularities by others workers, to Store Manager. Maintains security of merchandise and cash proceeds.
  • Assures that building, fixtures and equipment are properly cleaned, serviced and maintained.
  • Supervises handling and banking of cash.
  • Creates a customer service culture throughout area of responsibility.
  • Solves customer related problems with tact and diplomacy.
  • Directs mark down and removal of slow moving merchandise in conjunction with Store Manager. Takes such action as is required to minimize checkouts and baling.
  • Assists in the planning of displays and special promotions in conjunction with Store Manager.
  • Assists in the control of costs through effective use of staff, supplies and utilities.
  • Submits required data on store operations to general office.
  • Instructs staff in all phases of store operations and sales techniques.
  • Provides input to Manager regarding progress evaluation reports on all trainees and employees as requested.
  • Insists on proper safety procedures and use of safety equipment as applicable.
  • Collaborates closely with Career Development Specialist in assessment, training and rehabilitation of trainees to meet community standards.
  • Assists in the development of individual training objectives in liaison with rehabilitation personnel.
  • Assures that each trainee advances in line with his/her own capacity and that he/she is trained in all appropriate phases of the department work.
  • Assures continuing progress and development of all workers. Delegates authority when appropriate to assist in growth and development of store employees.
  • Addresses safety within the department, ensuring it is maintained as a safe working environment for self and staff.
  • Instructs new employees on safety rules, proper use of equipment and procedure for reporting accidents. Monitors for compliance with regulations.
  • Reports unusual illnesses, tardiness and safety violations or accidents to Store Manager.
  • Administer First Aid duties on a rotational basis as assigned in the First Aid Roster to persons who are injured or become ill during working hours;
  • Performs other duties as may be assigned.


Please apply by June 9, 2018 with resume & cover letter

 by e-mail to:   Caroline Winsper


No phone calls please. Only those selected for an interview will be contacted. Goodwill is an equal opportunity employer, and encourages applications from all groups. Goodwill offers accommodations for applicants with disabilities. If you are contacted by us regarding this position, please advise if you require accommodations.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Caroline Winsper
Contact Details:
Deborah Togmus
Goodwill The Amity Group
225 King William Street
Hamilton, ON, L8R 1B1

Tel: 9055268482
Fax: 9055268949
www:   www.goodwilljobs.ca/employment-opportunities-at-goodwill/

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