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Job Number:  45035
Housing, Outreach and Support Services
Job Posted: Wednesday, 30 May 2018
Closing Date: Saturday, 30 June 2018
(51 days ago)
Progressive Housing Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Burnaby Salary: (not entered)

The Housing and Outreach Support Worker provides community outreach-based support services to individuals who are homeless or at risk of homelessness and to those who are experiencing a crisis related to housing, mental health, substance use or struggling with daily living due to poverty or other personal situation. Outreach Services will include case assessment, navigation of community support services and referrals, organizing and coordinating of housing searches and placement including tenancy education and support, coaching and life skills training and case management.   Outreach Workers work within a harm reduction and person centred model. All duties are performed with a multidisciplinary and multiagency team approach within the Housing First culture.

Responsibilities
  1. Being available to go out into the community on a regular basis to establish a rapport and meet with clients.
  2. Locating people who are in need of support services and who otherwise would not seek assistance.
  3. Engaging the unsheltered home less to establish rapport which will assist the min locating rental units or attending appointments within the community.
  4. Maintaining excellent relations with health and social services professionals such as workers with the Ministry of Social Development and Social Innovation, Canada Revenue Agency, PHS Mental Health, Burnaby Mental Health Services, BC Housing, Burnaby Substance Use Services, Burnaby RCMP and other non­ profit and community agencies involved in the provision of services.
  5. Is an active participant and member of the Integrated case management team, and broader multi-disciplinary Housing and Outreach Program.
  6. Facilitating a full assessment of client’s housing and support needs, using mandated assessment tools and templates.
  7. Developing a client centered plan with each client for the planning and pre-placement of the individual’s tenancy and support requirements within the community.
  8. Monitoring the areas of daily living, financial, health, social supports and resource acquisition.
  9. Working in a team environment on developing housing initiatives and finding creative solutions to housing in challenging market conditions.
  10. Maintaining positive relationships with landlords of private and society operated affordable housing, keeping up to date on availability of long term housing.
  11. Maintaining accurate, up to date and appropriate records and ensuring all data is current and captured in relevant databases
  12. Completes and maintains current files, case notes, daily intakes and relevant client information.
  13. Completes agency required staffing forms such as time sheets, leave requests and expense claims.
  14. Performs other related duties as required.
  15. Collaborate with client in the formulation of a comprehensive service plan that is reviewed and modified with client on a regular
  16. Conduct a minimum of weekly support visits in clients home (and ongoing follow-up as required) and be able to assess when decreased visits are appropriate,
  17. Provide outreach, case management, counseling, advocacy, and other needed services to clientsinany environment including: the streets, shelters, prisons, hospitals, apartments, office,
  18. Provide individually tailored services to each client, e.g., housing placement, independent living skills, vocational guidance, appointment escorts, referrals for substance use treatment, family counselling, psychiatrist, medical attention etc.
  19. Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, intake and assessment, etc.).
  20. Assist clients to manage their money; prepare budgets with clients and compute
  21. Coordinate monitor referrals to community services, and advocate client participation in
  22. Educate, inform and advocate for clients regarding benefits and entitlements (Income Assistance,Community Assistance, food bank,)
  23. Maintaining excellent relations with health and social services professionals such as workers with the Ministry of Social Development and Social Innovation, Canada Revenue Agency, PHS Mental Health,Burnaby Mental Health Services, BCHousing, Burnaby Substance Use Services, Burnaby RCMP and other non­ profit and community agencies involved in the provision of services.
  24. Is an active participant of the Integrated Case Management Team, and broader multi-disciplinary Housing and Outreach Program
  25. Facilitating a full assessment of client’s housing and support needs, using mandated assessment tools and templates as required.
  26. Developing a client centered plan with each client for the sustainability and maintenance of the individual’s housing and supports with in the community.
  27. Monitoring the areas of daily living, financial, health, social supports and resource acquisition.
  28. Maintaining positive relationships with landlords of private and society operated affordable housing, keeping up to date on availability of long term housing.
  29. Maintaining accurate, up to date and appropriate records and ensuring all data is current and captured in relevant databases
  30. Completes and maintains current files, case notes, daily intakes and relevant client information
  31. Completes agency required staffing forms such as time sheets, leave requests and expense claims
  32. Performs other related duties as required
Qualifications
  • Bachelors degree or diploma in Social Work, Psychology or other Social Sciences related discipline
  • 1+ years recent related work experience with vulnerable populations
  • Life experience may be considered in part for related experience
  • OR – An equivalent combination of education, training and experience relevant to the level of work
  • A valid BC driver’s license and access to personal vehicle for business related purposes
  • First Aid, NVCI certification an asset
Skills and Abilities
  • Ability to network and build key community relationships and partnerships
  • Oral and written communication skills
  • Ability to work independently and in cooperation with others
  • Ability to plan, organize and prioritize
  • Strong case management skills
  • Leadership skills
  • Ability to speak at public events and with Media
  • Knowledge of HIV, STD’s, drugs and their impact on the community
  • Ability to operate related equipment
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please send resume and cover letter to . For more information please contact us at 604-522-9669 ext.318
Contact Details:
Jaye Treit
Progressive Housing Society
7836 6TH Street
Burnaby, BC, V3N 3N2

Tel: 604-522-9669 ext.318
Fax: 604-522-4081
E-mail:
www:   www.progressivehousing.net


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