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Job Details

Job Number:  45052
Manager, Human Resources
Job Posted: Thursday, 31 May 2018
Closing Date: Friday, 22 June 2018
(3 days ago)
Alma Mater Society of UBC
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: TBD

Position title: Manager, Human Resources

Department: Human Resources

Reports to: AMS Managing Director

Supervises: Human Resources Advisor, Recruitment Lead, HR Students

Employee status: Permanent, Full-time (exempt)

Hours per week: 37.5


About the AMS

The AMS of UBC is a non-profit organization that is committed to serving the student body of UBC. We operate out of our new state of the art building, the NEST, located right in the heart of the Point Grey Campus. We run 9 food establishments and a Conference and Catering operations, which generates revenue to support our student programs and initiatives! 


Position Purpose

Accountable to the AMS Managing Manager, the Manager, Human Resources leads the design, development and implementation of the Human Resources infrastructure to ensure the effective and efficient delivery of the Society’s Human Resource services.  They build an effective HR platform to support AMS in achieving its objectives by providing strategic guidance, policies, change management expertise and leadership in human resource management.  The Manager supports the AMS leadership with the development of long-term human resource planning support, succession planning, learning, and retention of staff to make the Society a desired employer. 


Duties and Responsibilities

  • The Human Resources strategy will set out a vision for HR, identifying the critical issues to be addressed and establish short-, medium-, and long-term objectives and strategies.
  • Prepares an analysis of progress in achieving the objectives established in the Plan, sets out the rationale for variances and recommends modifications to the Plan for the remainder of the year
  • Provides advice, counsel and leadership to all AMS stakeholders on human resources matters.  Works closely with management to continually implement strategies to improve team and group effectiveness.  Regularly evaluates when necessary, facilitates changes to the organizational culture, structure and processes. 
  • Develops and oversees progressive human resource policies and programs that contribute to employee motivation and development and support the Society’s ability to hire and retain quality staff.  Fosters an environment of fair and consistent treatment to employees through effective selection, development, motivation, and appraisal systems and through constructive management of the Society’s personnel.
  • Point person for management of relationship with union(s) under the terms of the collective agreement(s).  Provides leadership and direction to any labour negotiations.
  • Provides strong and effective leadership to the staff of the Society in order to capitalize on the full potential of this critical resource.  Communicates, motivates, guides and directs all those involved with the Society to contribute fully to the realization of the Society’s mission, goals, and objectives.  Maintains high visibility throughout the AMS and remains focused on effective two-way communications with all personnel.  Establishes, by example, a high level of professionalism throughout the organization
  • Responsible for the production and revision of Personnel Policies for both Full-time and Part-time AMS employees
  • Ensures an effective feedback mechanism is in place to periodically evaluate the service provided by Human Resources
  • Upon analysis of the feedback, prepares for the General Manager a report that indicates strengths and weaknesses and a plan of action for continued enhancement of performance
  • Takes the leadership role in providing a high level of HR services to AMS Managers and employees including:
  • Talent Management: Develops the talent management strategy for the organization focused on recruitment, retention and recognition of talented staff. Remains current on all talent management best practices in order to ensure that the future recruitment and talent retention practices of the organization are met
  • Recruitment and Retention:  Establishes an annual recruitment and retention plan that positions the organization favorably in the context of increasing competition and labour shortages
  • Performance Management: Develops performance management systems to move the organization to the next level.  Identifies success areas and enhancement opportunities. Solves problems, mediates and coaches in all areas of the performance management process.  Ensures that performance management practices remain aligned with compensation strategy and practices
  • Training & Development:   Develops best-in-class training and development programs.  Ensures the programs are consistent, structured, and effective.  Works with management to create a climate of continuous learning throughout the organization
  • Compensation and Benefits:  Develops the total compensation plan and ensures it is maintained appropriately and supports the achievement of strategic and operational goals while using compensation as a tool to recognize employee performance
  • Employee Relations: Provides leadership for employee relations.  Ensures that the management throughout the organization are provided with the right tools and is knowledgeable on how to handle employee concerns as it relates to non-union, and unionized staff.  Guides employees at all levels in employer and employee-related problems, ensuring that appropriate procedures are in place to permit timely resolution of such problems.  Fosters a climate throughout the organization that encourages open communication and provides for employee growth and recognition. 
  • Communicates effectively with all internal groups on human resources and labour relations issues.  Follows up with other departments as required to ensure that objectives are achieved, as well as the timely and successful implementation of new human resource programs and labour relations initiatives. Maintains effective internal relationships.  
  • Sits on relevant committees as it pertains to the HR portfolio
  • Evaluates and generates job descriptions, ensuring AMS staff have a clear understanding of their respective roles, job duties, and expectations
  • Leads the development of flexible, supportive human resource policies and procedures that recognize the changing needs of AMS.  Ensures that policies and procedures reflect AMS’s operating philosophy and meets legislative requirements.  Liaises with staff and student unions to identify and implement best practices
  • Maintains up-to-date knowledge of emerging trends in human resources and labour relations management, which may be of benefit to AMS
  • Working with the AMS mission statement and values to operate a successful department
  • Other duties as required


Qualifications and Experience

  • Post-secondary education (degree or designation) with a focus on human resources is preferred, combined with appropriate work experience
  • A minimum of 5-10 years’ of recent, progressive experience in Human Resources. Previous experience as a Human Resources Generalist or Human Resources Business Partner in the private or non-profit sector is preferred.
  • A minimum 3-5 years’ experience in a supervisory or management capacity is required
  • The ideal candidate will have had experience in one of the following areas: a service industry, such as retail, restaurants or hotels, a non-profit organization with a membership base and an elected Board of Directors; or a university environment with a range of responsibilities similar to those of the AMS Manager, HR; a general familiarity with union collective agreements, negotiations and a co-operative unionized working environment is required
  • Excellent leadership and people management skills. Projects confidence, without an ego.  A coach and mentor. Able to inspire and motivate people.  Strong planning, organizational and administrative skills; ability to manage employee programs and initiatives serving a base of 300 staff. Not afraid to roll up their sleeves to help get the job done
  • Exceptional business management skills, including financial management.  Has a track record of managing budgets and keeping to targets.  Strong negotiation skills. Understands the need for accountability and transparency when dealing with student funds.  Excellent judgement.  Familiarity with contract law, employment law and Labour Code would be advantageous
  • Able to be supportive of elected student leaders in their HR decision-making responsibilities.  Comfortable in a role that involves providing advice and counsel to others who have the responsibility to make decisions. Has a finger on the pulse of the trends in the “student world”
  • Able to lead change in a large, complex organization; comfortable working in an ever-changing environment; effective in helping others who are finding it difficult to deal with an environment of constant change
  • Demonstrates a strong interest in students and enhancing the overall student experience
  • Relates easily to a wide spectrum of people.  Builds and maintains positive, productive relationships.  Possesses strong facilitation and mediation skills, and is able to establish trust easily at all levels of the organization.  A team player.
  • An articulate communicator capable of being a strong representative for the UBC AMS with internal and external stakeholders.  Is diplomatic, open and candid with others, and demonstrates highly effective listening skills.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.

Please submit a resumé and cover letter to: https://bit.ly/2svXDJo

DEADLINE: Friday, June 22nd at 5pm

Thank you for your interest at the AMS. Due to the large volume of resumes we receive at the AMS, we are only able to contact those we are interested in interviewing and cannot reply to email/phone/walk-in inquiries regarding application status.

The AMS is an equal opportunity employer.
Contact Details:
Kurtis Chow
Alma Mater Society of UBC
6133 University Blvd.
Vancouver, BC, V6T 1Z1

Tel: (604)822-5529
www:   bit.ly/2svXDJo

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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