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Job Details

Job Number:  45077
General Counsellor-Ref# 85-18
Job Posted: Friday, 1 June 2018
Closing Date: Thursday, 14 June 2018
(61 days ago)
COSTI Immigrant Services
Region: Toronto Metro area Type: Part time
Location: Toronto Salary: (not entered)





COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at www.costi.org.



This is a part time non-Union contract position scheduled to work 18.5 hours per week**

(Evening hours on Mondays and Wednesdays)






  • Provides intake, assessment of client needs and development of both short and long term counselling and orientation services to newcomers, particularly refugees and newcomers from South America
  • Through a Case Management service model, assists clients with information, referral, crisis intervention and supportive counselling services
  • Assists clients through information, referral, documentation, crisis intervention and supportive counselling services.
  • Organises and facilitates group orientation sessions.
  • Provides follow-up to clients.
  • Advocates and promotes the programs and services of the agency
  • Liaises with government, community groups, educational institutions and volunteers regarding services for clients.
  • Keeps administrative records of services and activities, prepares necessary reports and inputs data using COSTI CISv2 and ICARE databases.
  • Performs other duties as required.




  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year experience in providing settlement counselling.
  • Must have previous experience in working with clients from South America.
  • Thorough knowledge of settlement issues facing refugees and new immigrants
  • Sensitive to the needs of newcomers and aware of the social and economic trends of immigrants.
  • Demonstrated experience organizing and facilitating groups is essential.
  • Must be able to communicate in Spanish
  • Strong customer service skills and demonstrated ability to liaise with community organizations.
  • Experience in conducting various methods of outreach.
  • Demonstrated ability to work under pressure of heavy caseload and deadlines.
  • Sound knowledge of CIS v2, iCARE database, Internet, Email and MS Office in a Windows environment.
  • Highly developed organizational skills, ability to multi-task and set priorities independently.
  • Good written and oral communication skills in English is required.



**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.



LOCATION:                                       760 College Street, Toronto

DURATION:                                       June 25, 2018 to March 29, 2019

STARTING SALARY RANGE:         $24.98 to $26.89

POSTING DATE:                               June 1, 2018  

CLOSING DATE:                              June 14, 2018



Priority consideration will be given to those on Notice of Recall.



Qualified candidates are invited to submit their resumes and cover letters,
quoting reference #85-18, to:


Saniyah Farid

Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2

Email:      Fax: 416.658.8537

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote Reference #85-18 and send your resume with a cover letter to:
Contact Details:
Saniyah Farid
Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario
M6E 3P2
Email: Fax: 416.658.8537
www:   costi.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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