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Job Details

Job Number:  45227
Business Analyst (12 Month Contract)
Job Posted: Wednesday, 6 June 2018
Closing Date: Wednesday, 20 June 2018
(90 days ago)
John Howard Society of the Lower Mainland of BC
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Vancouver Salary: (not entered)


The John Howard Society of the Lower Mainland of BC’s vision is " A safe, healthy, and inclusive community for all".  We are a charitable organization that supports people with developmental disabilities and/or involvement with the criminal justice system.  We are a team of over 150 people serving clients across the Lower Mainland and Fraser Valley.


Please visit our website for further information www.jhslmbc.ca.



To streamline how we develop, document, update and ensure adherence to our policies and procedures across the organization, support our quality improvement, risk management and contract management processes, systems and documentation.



Policy and Procedures Administration

  • Support the writing of and updates to JHSLM policies and procedures.
  • Follow up with policy and procedure reviewers and approvers to ensure timely updates to JHSLM policies and procedures.
  • Lead the process and document required reviews of policies and procedures by all managers and staff (annually and as significant updates occur).

Contract Administration

  • Ensure all documentation related to program contracts is tracked and stored as needed.
  • Liaise with Program Directors, Program Managers and Finance/Admin team members to provide up-to-date and accurate reporting on our program service delivery and invoicing in relation to our program contracts.

Quality Assurance and Risk Management Administration  

  • Develop and maintain the documentation required to support our quality assurance (QA), risk management and continuous quality improvement (CQI) processes and meetings.
  • Provide direct administrative support to review and audits to ensure we are adhering to our policies and procedures and our commitment to continuous quality improvement across the organization.

Accreditation Support

  •  Coordinate the regular (annual and for specific items as needed) review of accreditation requirements and reporting any key gaps and opportunities for improvement to Senior Management.
  • Provide support to Senior Management in compiling and updating the documentation required by Commission on Accreditation for Rehabilitative Facilities (CARF).


  • Works full time at 40 hours a week. 
  • Is excluded from the bargaining unit of CUPE Local 1936-11
  • Receives benefits and works within the conditions outlined in the Personnel Manual


You are a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment.  You will possess:

  • An appropriate post-secondary degree such as a BA or BComm, or combination of education and experience
  • Recognized experience with analyzing, documenting, coordinating and/or supporting quality assurance and other key business processes within an organization.
  • Strong orientation to detail, accuracy and following up to take things to completion
  • Extensive experience with computers and proficiency in the use of appropriate software including the Microsoft Office suite, Windows, and Microsoft SharePoint
  • Demonstrated ability to develop strong collaborative relationships, work effectively as part of a team, use good judgement, manage conflicts constructively, and take initiative to identify areas of improvement or growth
  • Direct experience related to CARF accreditation and working in the social services sector would be an asset.
  • A current Vulnerable Persons Criminal Record review
  • Extensive knowledge of the John Howard Society, our Mission and Core Values, and a strong desire to be a part of the JHSLM team


  • You are passionate about creating an environment where everyone feels welcome and respected
  • You have a proven work ethic that is responsive
  • You take responsibility for your actions, and honor your commitments
  • You have a desire to engage and work closely with others – both within and outside the organization
  • You do not shy away from tough challenges
  • You embody empathy and compassion in all your interactions


Annual Salary will be negotiated based on experience and qualifications. This role will also be eligible for the Society’s comprehensive Management Benefits Package.



The JHSLM welcomes applications from all qualified applicants including but not limited by those of any sex, race, orientation, or disability. Multilingual skills and multicultural competence are assets.


If you have these skills, and would like to be part of a great team, we invite you to forward your resume and cover letter to with the subject line – Business Analyst by: Wednesday, June 20th,  2018 @ 5pm PST.


The John Howard Society of the Lower Mainland of BC thanks all applicants for your interest in this opportunity. Please note that only shortlisted candidates, who have clearly articulated having met the essential qualifications, skills, and abilities in their application package will be contacted.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
If you have these skills, and would like to be part of a great team, we invite you to forward your resume and cover letter to with the subject line – Business Analyst by: Wednesday, June 20th, 2018 @ 5pm PST.
Contact Details:
James Crowe
John Howard Society of the Lower Mainland of BC
763 Kingsway
Vancouver, BC, V5V 3C2

Tel: 604 785 1260
www:   www.johnhowardbc.ca/regions/lower-mainland/careers/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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