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Job Details

Job Number:  45252
Compliance Monitor
Job Posted: Thursday, 7 June 2018
Closing Date: Thursday, 21 June 2018
(54 days ago)
College of Physicians and Surgeons of BC
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver Salary: (not entered)


Reporting to the senior compliance monitor, the compliance monitor provides monitoring to ensure that registrants of the College are compliant with the legislation, Bylaws, policies and standards that govern the College. The compliance monitor conducts regular registration file review audits, reviews responses on the annual license renewal forms and generates reports pertaining to registration.


Duties include but are not limited to the following:

  • monitor the provisional class of registration to ensure that:
    • listed requirements of licensure are being met within given time frames
    • adequate follow-up is occurring where listed requirements are not being met, including corresponding with licensees and health authorities
    • draft summaries for Registration Committee meetings are prepared
    • reports are generated to provide statistics for key performance indicators (KPIs) and other measures
  • provide reports pertaining to various aspects of the registration department, including:  
    • information on completion rates for certificates of professional conduct and issues surrounding their production
    • information and statistics for the College’s Annual Report
    • statistics relating the registration department’s KPIs
  • complete tasks related to Annual Licence Renewal Form follow-up, including:
    • generating weekly reports and reviewing responses provided by registrants to determine whether additional information is required
    • corresponding with registrants via mail, email and telephone to obtain specific details and to advise them of College Bylaws and policies
    • notifying registrants of penalties and status changes imposed due to non-completion of form
  • conduct registration file review audits to ensure compliance with legislation, Bylaws and policies
    • ensure file errors are corrected in a timely and accurate manner
    • provide recommendations and implementation oversight of any policy and process changes to increase accuracy
  • ensure that registrants who work in other jurisdictions submit evidence of their good standing annually
  • create agreement and authorization forms as required, and conduct necessary follow-up and monitoring
  • confer with Health Insurance BC (MSP) to resolve data transmission issues
  • send surveys to new registrants to obtain feedback on application and registration process
  • draft routine correspondence
  • apply editing and proofreading skills to documents and correspondence
  • lead and or assist with special projects related to the registration department
  • other duties as required


Required skills and qualifications include:

  • two to four years of relevant experience or equivalent combination of education and experience
  • bachelor’s degree is preferred or the equivalent in experience and qualifications
  • attention to detail
  • familiarity with the role of regulatory bodies in protecting the public
  • strong analytical skills with the ability to seek out and offer solutions to complex compliance issues
  • exceptional organizational and communication skills, along with a keen attention to detail
  • ability to work independently and as a team player in a fast-paced environment
  • strong working knowledge of Microsoft Office applications including Access, Word, and Outlook
  • intermediate Microsoft Office Excel working knowledge
  • familiarity with scientific/medical language
  • excellent oral and written communication skills
  • proven ability to perform multiple tasks, balance continuous demands and priorities and meet deadlines
  • strong interpersonal skills
  • minimum typing speed of 40 wpm
  • ability to organize and set work priorities
  • ability to maintain a calm demeanor during busy or stressful times
  • ability to exercise good judgment in recognizing scope of authority and protecting confidential information a must
  • initiative and strong problem-solving skills


The College of Physicians and Surgeons of British Columbia has been recognized as one of BC’s top employers since 2011 and one of Canada’s top 100 employers since 2014. Our goal is to attract, develop and retain highly talented employees. We offer an excellent working environment, opportunities for personal and professional growth, and a comprehensive benefits package.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
All applications for this position must be submitted online at https://www.cpsbc.ca/about-us/careers.

We thank all applicants for their interest; however, only those selected for interview will be contacted.
Contact Details:
Christal Sarana
College of Physicians and Surgeons of BC
300-669 Howe Street
Vancouver, BC, V6C 0B4

Tel: 6047337758
www:   www.cpsbc.ca/

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