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Job Number:  45278
Newcomer Employment Specialist (Punjabi/Hindi Speaking) - Newcomer Employment Support Program
Job Posted: Thursday, 7 June 2018
Closing Date: Thursday, 14 June 2018
(11 days ago)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Part time
Location: Surrey, BC Salary: Competitive Wage

Permanent Part Time (28 hours per week)



Newcomer Employment Specialist provides support through 1-1 and group information and orientation, and referrals to Newcomer job seekers; facilitates Job Search skills training and provides Labour Market information and resources.




  • Adhere to Policies and Standards as established in OCS Policy and Program Manuals, and OCS Health & Safety Guidelines, OCS Job Description(s), written Memos/Directives, Funder Expectations and COA standards
  • Understand and achieve Contract Deliverables:
    • Adopt creative strategies and establish appropriate community partnerships to reach/recruit client target group(s) and to provide orientation to clients, if applicable
    • Conduct client eligibility assessment and intake process
    • Assess newcomer client strengths and needs and provide guidance on job search and career development through culturally appropriate one-on-one and group information & orientation sessions
    • Organize, promote and facilitate information & orientation group activities on job search skills, labour market related resources, training opportunities, and job fairs
    • Maintain up-to-date information on Labour Market trends and Employment Resources; build a strong working relationship and establish referral processes with WorkBC and Employment Training Service Providers
    • Establish a positive rapport and working relationship with clients and engage them in activities that encourage them to connect to the broader community
    • Establish appropriate linkages to other Service Providers to facilitate referrals and to ensure a coordinated support system for the client
    • Record, maintain, and report client data and information through relevant Forms, OCMS and iCare databases; complete all required/assigned Reports
    • Develop program-relevant reference and resource materials as needed
    • Promote the development of inclusive communities and support/participate in community forums/initiatives/meetings as assigned
  • Utilize marketing resources to promote activities and disseminate information that is consistent to IS Marketing and Communications Plan
  • Contribute to PQI and Strategic Directions/Goals of Immigrant Services and being proactive in identifying areas for improvement, sector trends, potential partnerships, etc.
  • Represent OCS and participate in outreach activities/special events as required
  • Participate in meetings and training opportunities
  • Other administrative duties as required, including photocopying/faxing, taking meeting minutes, filing, room set-up/clearing for meetings and activities, etc.
  • Follow written and verbal directives from Program Manager and/or Senior Manager, Executive Director or designate
  • Contribute to a positive work environment by maintaining a positive working relationship with other workers and volunteers
  • Perform other related duties as required



Education, Training, and Experience

  • A Bachelor’s Degree or a combination of relevant training, education and experience working in Social Services or related fields
  • Career Practitioner Development Certificate or equivalent an asset
  • Aware of needs and issues/challenges related to immigrant/refugee/newcomer settlement needs in Surrey and Delta
  • Knowledge of Government (Immigration, Express Entry, Provincial Nomination Program, etc.) and Community Resources/Services
  • Experience working in the employment field or labour market related settlement services
  • Class 5 Driver’s License and reliable vehicle an asset
  • Current Level 1 First Aid certificate an asset
  • Experience working with newcomers, vulnerable populations and/or volunteers

Job Skills and Abilities

  • Proficient verbal and written knowledge of English
  • Additional language skills relevant to populations served is required
  • Fluent understanding of the career/employment needs of a range of newcomers, from skilled professionals to the needs of multi-barriered/vulnerable clients
  • Demonstrated knowledge of Provincial Employment Standards, Canadian work culture and job market, National Occupational Classification, designations/training, accreditation and transition
  • Demonstrated Ability to support clients in career planning and acquisition of job search skills/tools, including interview skills, self-marketing, resume writing, etc.
  • Understand job search strategies applicable to client populations and how to assist in methods to develop self-marketing in job search
  • Ability to identify and access community services and resources related to newcomers seeking jobs
  • Strong active listening, empathy, and counseling skills
  • Ability to organize and facilitate Group Information and Orientation activities
  • Ability to maintain and keep accurate and up-to-date client records
  • Understanding of social service programming and resources, multiculturalism and immigrant/refugee issues
  • Strong understanding of the Canadian legal system, laws and public policy pertaining to service population(s)
  • Demonstrated ability to work with individuals and communities suffering from discrimination, racism and culture shock
  • Strong communication, interpersonal/relationship-building intercultural competency, as well as crisis intervention, conflict resolution, critical thinking, and problem solving skills/techniques
  • Strong level of computer proficiency; in particular, strong Microsoft Word, MS PowerPoint, MS Excel spreadsheet, database, internet/email, scanning skills
  • Ability to work in a fast-paced, multicultural and diverse environment
  • Ability to work independently, set priorities, manage multiple tasks and meet deadlines
  • Flexibility and willingness to work outside of regular work hours
  • Good team work and strong work ethics
  • Must be sensitive to and respectful of cultural and lifestyle diversity
  • Crisis Line experience an asset.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
**Please include a cover letter clearly indicating the posting number [#A21124] and outlining your qualifications and related experience for the position.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.
Contact Details:
Iris Solórzano, Program Manager
Options Community Services Society

www:   www.options.bc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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