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Job Details

Job Number:  45286
69-18 Residential Youth Workers
Job Posted: Friday, 8 June 2018
Closing Date: Friday, 29 June 2018
(81 days ago)
Family Services of Greater Vancouver
Region: Vancouver & Lower Mainland Type: Casual
Location: Vancouver Salary: $21.61 / hour

Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.


There are various opportunities for salaried and relief positions which report to the Residential Management team.  This position is located at our undisclosed Youth Haven and Safe House locations which are voluntary co-ed residential programs for at-risk youth aged 16 – 19 years who need a safe place to stay. This position works in a team of two staff members. The youth are encouraged to develop goals and links to appropriate services to address their needs. The programs accept intakes 24 hours a day, seven days a week, and it serves youth from all over the Lower Mainland. 


Hours of work: Overnights and Relief shifts        


- Create rapport and trusting, non-judgmental relationships with youth in the programs
- Create and monitor individual service plan for youth in collaboration with the youth, connected resources and colleagues.
- Maintain facility upkeep including cleaning, laundry, inventory and restocking of supplies. 
- Maintain professional, positive relationships with partners including VCH, MCFD and service providers.
- Maintain accurate logs, record keeping, and data entry related to youth files and statistics.
- Responsible for reading youth files and ensuring information is accurate, current and clear.
- Responsible for maintaining knowledge of current best practices and available resources. 
- Ensure clear and concise communication and information transfer to colleagues and management including shift change.
- Train and supervise program volunteers in collaboration with the Program Manager.
- Monitor petty cash float and maintain accurate financial records.
- Attend and actively participate in staff meetings, supervision sessions and performance evaluation process.
- Adhere to all program and agency policies and procedures.   




Education and training:
- Completion or in pursuit of Social Work, Child and Youth Care, Psychology or other related degrees/diploma/certificate and/or two years recent related experience with at-risk youth.
- Current First Aid, FoodSafe Level 1 and Non-Violent Crisis Intervention certificates are an asset.  

- Professional verbal, written and interpersonal skills.
- Experience assisting at-risk youth in crisis.


- Ability to establish and maintain rapport with clients
- Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques
- Ability to communicate proficiently both verbally and in writing
- Ability to work independently and a part of a team
- Ability to work in a culturally diverse population
- Basic computer literacy
- Physical ability to carry out the duties of the position
- Knowledge of issues/needs of high risk and/or street involved youth including harm reduction and low barrier resources.


- Friendly work environment
- Flexible working hours
- Support the local community
- Rewarding experience


Please submit your resume and/or cover letter (indicating the competition number #69-18 in email subject line) outlining your interest and relevant experience to:

Claire Ens, Team Leader
Directions Youth Safehouse    


FSGV is an equal opportunity employer. If you require a disability-related accommodation in order to participate in the recruitment process, please email your contact information to for follow-up.

Salary/Pay Grade: 7, Step 1 -$ 21.61 and competitive benefit packages for salaried positions
Start Date: As soon as possible
Closing Date:  Until filled

Only short listed candidates will be contacted for interviews. Thank you for your interest.

FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please submit your resume and/or cover letter (indicating the competition number #69-18 in email subject line) outlining your interest and relevant experience to:

Claire Ens, Team Leader
Directions Youth Safehouse
Contact Details:
Stacey Leong
Family Services of Greater Vancouver
201-1638 East Broadway
Vancouver, BC, V5N 1W1

Tel: 604-731-4951
Fax: 604-733-7009
www:   fsgv.ca/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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