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Job Details

Job Number:  45422
Assistant Program Manager - Homeless Outreach Services
Job Posted: Tuesday, 12 June 2018
Closing Date: Tuesday, 26 June 2018
(49 days ago)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Surrey, BC Salary: Competitive Wage

Permanent Full Time (35 hours per week)


** This position is under review for possible reclassification. **



The Assistant Manager is responsible for assisting the Program Manager with the day-to-day operations of a variety of outreach programs serving the homeless population.




  • Leads a team of outreach workers in the community.
  • Notifies the Program Manager of unresolved or continuing performance difficulties of staff.
  • Provides support and advocacy to individuals and families facing homelessness.
  • Works in partnership with a variety of diverse stakeholders including other social service providers, government agencies and the business community
  • Is qualified and able to perform front line duties.
  • Serves as a positive role model to staff, practicum students and volunteers.
  • Participates and provides feedback in the interview and hiring process of new staff
  • Participates in the training of practicum students, volunteers and new employees.
  • Makes recommendations with regard to the development and evaluation of the program.
  • Responsible for overseeing program budgets including staff scheduling.
  • Conducts case reviews with staff.
  • Responsible for quality improvement reporting in conjuction with support from supervisor.
  • Adheres to and monitors staff compliance with all of OCS policies, including those outlined in the OCS Policy and Procedure manual, the program practice / procedure manual and health and safety guidelines.
  • Assists the Program Manager in developing, revising, and implementing the program practice/procedure manual.


Education, Training, and Experience

  • A. in a related field. Consideration will be given to other related education and experience.
  • Demonstrated competencies working in the area of homelessness.
  • Knowledge of promising practices related to homelessness.
  • Excellent communication, organizational and mediation skills.
  • Demonstrated capabilities to work effectively with co-workers, clients and outside agencies.
  • Valid First Aid Certificate
  • Class 5 Driver’s License

Job Skills and Abilities

  • Ability to assume a leadership position within staff team.
  • Ability to strategically plan.
  • Ability to work in a team setting.
  • Willingness to continue learning about homelessness.
  • Established capabilities to effectively problem solve.
  • Crisis Line experience an asset.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
**Please include a cover letter clearly indicating the posting number [#A21135] and outlining your qualifications and related experience for the position.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.
Contact Details:
Lara Isakson, Acting Program Manager
Options Community Services Society

Email: Lara.I
www:   www.options.bc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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