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Job Number:  45422
Assistant Program Manager - Homeless Outreach Services
Job Posted: Tuesday, 12 June 2018
Closing Date: Tuesday, 26 June 2018
(49 days ago)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Surrey, BC Salary: Competitive Wage

Permanent Full Time (35 hours per week)

 

** This position is under review for possible reclassification. **

 

 

The Assistant Manager is responsible for assisting the Program Manager with the day-to-day operations of a variety of outreach programs serving the homeless population.

 

 

KEY DUTIES AND RESPONSIBILITIES

  • Leads a team of outreach workers in the community.
  • Notifies the Program Manager of unresolved or continuing performance difficulties of staff.
  • Provides support and advocacy to individuals and families facing homelessness.
  • Works in partnership with a variety of diverse stakeholders including other social service providers, government agencies and the business community
  • Is qualified and able to perform front line duties.
  • Serves as a positive role model to staff, practicum students and volunteers.
  • Participates and provides feedback in the interview and hiring process of new staff
  • Participates in the training of practicum students, volunteers and new employees.
  • Makes recommendations with regard to the development and evaluation of the program.
  • Responsible for overseeing program budgets including staff scheduling.
  • Conducts case reviews with staff.
  • Responsible for quality improvement reporting in conjuction with support from supervisor.
  • Adheres to and monitors staff compliance with all of OCS policies, including those outlined in the OCS Policy and Procedure manual, the program practice / procedure manual and health and safety guidelines.
  • Assists the Program Manager in developing, revising, and implementing the program practice/procedure manual.

QUALIFICATIONS


Education, Training, and Experience

  • A. in a related field. Consideration will be given to other related education and experience.
  • Demonstrated competencies working in the area of homelessness.
  • Knowledge of promising practices related to homelessness.
  • Excellent communication, organizational and mediation skills.
  • Demonstrated capabilities to work effectively with co-workers, clients and outside agencies.
  • Valid First Aid Certificate
  • Class 5 Driver’s License

Job Skills and Abilities

  • Ability to assume a leadership position within staff team.
  • Ability to strategically plan.
  • Ability to work in a team setting.
  • Willingness to continue learning about homelessness.
  • Established capabilities to effectively problem solve.
  • Crisis Line experience an asset.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
**Please include a cover letter clearly indicating the posting number [#A21135] and outlining your qualifications and related experience for the position.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.
Contact Details:
Lara Isakson, Acting Program Manager
Options Community Services Society

Email: Lara.I
www:   www.options.bc.ca


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