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Job Details

Job Number:  45827
Personal Suppoert Worker (PSW)
Job Posted: Thursday, 28 June 2018
Closing Date: Tuesday, 31 July 2018
(54 days ago)
Caledon Community Services
Region: Halton / Peel area Type: Part time
Location: Caledon Salary: (not entered)

Agency Overview:

Caledon Community Services (CCS) is a multi-service, community-impact organization and recognized leader in addressing health and care, transportation, employment, training, resettlement, business development and social service needs of individuals and families in the Town of Caledon and surrounding communities. CCS operates an integrated, client focused model of services that provides seamlessness between distinct programs, innovations in service delivery, significant volunteer leadership and myriad multi-sector partnerships and collaborations directed towards community building and meeting the needs of a growing Caledon Community.

Position Overview:

Within a residential or community setting the PSW works closely with Assisted Living clients residing in the Caledon area to provide individualized, flexible daily living supports. Service is delivered in a setting where PSWs are required to work alone and provide care independently, that support the individualized care plan goals for each client.

Summary of Responsibilities:

  • Assists with scheduled and unscheduled ADL’s and IADL’s daily;
  • Provides emotional support and preventative care that promotes client health and well-being through active listening, reassurance checks and activation events;
  • Demonstrates a positive, customer service attitude, ability to gently persuade clients to comply with care delivery;
  • Demonstrates a professional, calm demeanor when dealing with challenging clients;
  • Provides emergency response to clients requiring assistance;
  • Ensures program integrity and client safety by strictly complying with Assisted Living Policies and Protocols such as health care plans, work schedules and medication reminder protocols, client confidentiality requirements and maintaining related documentation;
  • Demonstrates proficiency with completing documentation and report writing in a computerized environment;  Excellent communication skills (written and verbal);
  • Participates in regularly scheduled staff meetings designed to facilitate open communication, program issues identification, case review, and problem solving and policy advice;
  • Develops and maintains good working relationships within the work team and with other service providers;  Acts in a manner consistent with CCS Vision, Mission and Values, thus building trust and confidence among clients and the community.

Summary of Qualifications: 

  • PSW certificate with proven ability to provide personal care
  • GPA or U-First Training an asset
  • Valid drivers’ license, use of a road worthy vehicle, able and willing to travel within Caledon in all seasons and varying weather conditions
  • Must carry a minimum of $1,000,000 vehicle liability insurance
  • Clean Criminal Records Check – Vulnerable Sector
  • Up to Date Immunizations (Proof of TB Test)
  • Valid First Aid, CPR certification
  • Knowledge, skills and experience working with frail/chronically ill and/or vulnerable individuals including some with cognitive impairment due to early dementia, mental health issues, etc.
  • High level of patience, compassion and respect for vulnerable clients and a positive customer-service attitude  Demonstrated ability to function well in a team oriented work environment
  • Strongly developed communication skills, time management skills and experience handling clients with responsive behaviours
  • Proficiency with Microsoft Office, Excel and Outlook a must, experience working in Goldcare an asset
  • Awareness that CCS provides PSW services 24 hours per day, 7 days per week (including Statutory Holidays) and flexibility to work varying shifts as needed 
  • Awareness of and in agreement that while the incumbent may be assigned a ‘primary’ work location, CCS reserves the right to redeploy staff to other work locations throughout the Caledon area based on service delivery needs that may change from time to time for various reasons including (but not limited to): demand for service, new funding agreements, operational requirements, etc. 
  • Fluency in spoken and written English a must


We thank all applicants for their interest but will only be contacting those selected to attend an interview. CCS is an equal opportunity employer encouraging applications from qualified individuals from diverse groups including Aboriginal peoples, visible minorities, persons with disabilities, persons of all sexual orientation or gender identity and other grounds identified under the Ontario Human Rights Code. CCS will provide information and/or accommodation pertaining to this job posting and/or the recruitment process in an accessible manner upon request.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Interested applicants can apply by forwarding an updated resume and cover letter via e-mail to by July 31, 2018.
Contact Details:
Kathleen Best
HR Volunteer Assistant
Caledon Community Services
18 King Street East
Bolton, ON, L7E 1E8

www:   www.ccs4u.org

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