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Job Details

Job Number:  46019
Youth Outreach Worker
Job Posted: Thursday, 5 July 2018
Closing Date: Friday, 28 September 2018
(49 days ago)
Pacific Community Resources
Region: Vancouver & Lower Mainland Type: Full time
Location: Vancouver & Surrey Salary: $22.97/HOUR – $26.14/HOUR, PLUS BENEFITS
& VANCOUVER (JOB# 2750-1001) (2 POSITIONS)

Regular Full Time

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in B.C. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. In fact, we care about well-being so much that we were the recipient of the 2016 Surrey Board of Trade’s Surrey Child & Family Friendly Workplace Award. This means we have been recognized for placing high value on work-life balance, laughter and joy in the workplace, exercise and self-care. Also, our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining work-life balance. We take care of our people who take care of the people we serve.

The Pathways to Education Program™ is a national program, operating in 21 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The Vancouver program location is part of a place-based collective impact initiative, the Our Place Graduation Strategy. The Surrey program location holds strong partnerships with the local schools and school district to deliver the program.


Position Summary:

The Youth Outreach Worker is responsible for providing individualized case management and group programming facilitation to support youth succeed both academically and socially. This position involves developing relationships with youth as well as liaising with family members, school personnel, and community staff to support the educational needs of youth. In addition, Youth Outreach Workers will support the after-school tutoring and mentoring programming based in the community. The successful candidate will be dynamic, skilled and experienced in connecting with diverse communities, including Aboriginal, newcomer, and LGBTQ youth to ensure they feel safe, supported, and connected. 


Primary Duties:

1) One-on-One Case Management:

  • Develop plans in collaboration with youth and appropriate adults (i.e. parents, guardians, teachers & other school staff, community partners) to address the educational needs/goals of individual youth.
  • Monitor and support youth progress, engagement and participation in the program and liaise with program staff.
  • Engage with families and facilitate their involvement in the educational goals and plans for youth in the program.
  • Provide advocacy and support in order to assist youth access information and support services.

2) Develop supportive and engaging relationships with youth:

  • Work with youth to identify goals, strengths, issues and students concerns, while supporting their participation in tutoring, mentoring, school and community activities.

3) Support the design, development, and facilitation of tutoring and mentoring:

  • Develop diverse resources that address specific learning styles, abilities and needs.
  • Support youth to fully engage in tutoring and mentoring program.
  • Provide support and mentorship to volunteers to engage with youth with effective tutoring and mentoring techniques.

Dimensions of Work

  • Primary interface is directly with youth, volunteers and colleagues in the Pathways program.
  • Direct reporting relationship to Program Supervisor.
  • Coordination and sharing information with relevant program, school, families and community staff.

Work Conditions

  • Hours – early afternoon into evening time and occasional weekends (regular work days may include 11 a.m. -7 p.m., 12 p.m. – 8 p.m.
  • Flexibility is required as there may be a need for earlier or later hours depending upon circumstances to offer support to youth at key times.
  • Travel between multiple sites in the designated community.

Academic and Job Experience Required:


Post-secondary degree in education, Social Work, Psychology, or Child and youth Care diploma.  Plus two years’ experience working with diverse youth populations, or a combination of related education and work experience with youth.


Basic Requirements:

  • Criminal records check including the vulnerable sector
  • Standard First Aid and CPR (training provided if needed)
  • Use of own vehicle with reimbursement (specific to Surrey)
  • Driver’s abstract

Desired Requirements:

  • Experience working with youth and families in either the designated neighbourhoods (Surrey – Guildford and Whalley; Vancouver – DTES/Strathcona)
  • Experience providing one-on-one case management in an education context
  • Experience working in programs supporting the educational success for youth in this community
  • Experience and/or knowledge of working with the public school system (grade seven through 12)
  • Specific training and/or experience with youth with special needs or new language learners
  • Experience working with and guiding volunteers
  • Experience facilitating groups
  • Knowledge of community and social services
  • Understanding of impact of racism and oppression
  • Understanding of impact of settlement journey

We strongly encourage candidates with following attributes to apply:  

  • Candidates with Aboriginal background
  • Candidates with verbal and written fluency in Arabic , Cantonese/Mandarin, or Vietnamese

This is given the needs of our youth and families, many of whom are from Aboriginal, Chinese, Vietnamese, or Arab backgrounds.  


Number of Openings: Two Openings in Surrey; Two Openings in Vancouver (Will be processing applicants on rolling basis)


“PCRS fosters an environment which ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Send Resume to:

Please quote “Job #2770 – 1002” for Surrey and “Job #2750 – 1001” for Vancouver on your cover letter and in the subject line of emails.

Resumes without Job # and cover letters will not be accepted.

Only those qualified for an interview will be contacted.
Contact Details:

www:   pcrs.ca/our-jobs/youth-outreach-worker/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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