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Job Number:  46075
Support Worker - McCauley Group Homes
Job Posted: Friday, 6 July 2018
Closing Date: Friday, 10 August 2018
(42 days ago)
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)

Are you a passionate individual who is interested in social justice, social change, innovation, and collaborative work? e4c’s permanent supported housing programs provide housing for people who are seeking stability, recovery and an overall better life. Our mission is to help individuals with mental illness achieve and maintain their highest level of personal growth and well-being with independence.


As a Support Worker, you will serve people who due to histories of trauma related mental illness and addictions require enhanced levels of housing support. You will provide key supports to residents as part of the service team at Our Place and Meadows Place by ensuring the overall safety and well-being of the people we serve.


Hours: Monday to Friday: Evenings: 3:00pm to 11:00pm and on-call responsibilities.


Why Join Our Team       

  • Full time position includes health, dental and other work related benefits.
  • Build relationships and connect people to the work we do.
  • Engage with individuals in meaningful opportunities, which positively impact those we serve.
  • Be a part of a supportive team, dedicated to professional and personal growth.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your role.

In Your Role You Will

  • Coach and model wellness and self-care practices within the homes and with residents.
  • Implement and coordinate resident recreational activities that align with service care plans in conjunction with the Team Lead.
  • Facilitate the exploration of wellness with program residents to foster a safe, fun and engaging environment.
  • Communicate and receive information from housing program team regarding progress of the residents, significant changes in behavior, and any concerns/challenges that the resident is experiencing.
  • Develops and maintains service care plans and other necessary documentations in relation to resident and facility updates.
  • Promotes conflict resolution, positive communication, empathy and respect through positive reinforcement, role modeling and supportive listening.
  • Completes intake process by using intake, assessment and referral skills in exploring strengths and barriers to obtain housing.
  • Supports residents with housekeeping duties including: daily meal preparation, cleanliness of living arrangements and overall environment as necessary.
  • Complies and adheres to legislation, bylaws, standards (health, fire, safety, city and accreditation by reporting any potential safety hazards, performing emergency procedures and responding to security and emergent issues.
  • Administers medication for program residents.
  • Engages in and promotes positive relationship building with staff, neighbors and community members.

Education and Certifications



  • Degree or diploma in the area of human services, education and/or administration and personal lived experience of addictions, mental illness, racism, discrimination, poverty
  • Police Check with Vulnerable Sector.
  • Child Intervention Record Check.
  • First Aid and CPR.
  • Medication Administration.
  • Suicide Intervention.
  • Food Safety
  • Valid Class 5 Driver’s License
  • Proof of vehicle insurance (2 million dollar liability), registration and 3 year drivers abstract.


  • Mental Health First Aid
  • De-escalation Certificate
  • Harm Reduction Training
  • Cultural Awareness


  • 1+ years’ of direct related experience working with marginalized or vulnerable populations.
  • Working knowledge of inner city, homelessness, poverty, mental health, addiction, prostitution, abuse and multicultural issues.
  • Knowledge of social and health related community resources available to program participants.
  • Proven ability to practice: relationship-based approaches, respectful and collaborative approaches.
  • Full competency and experience with harm reduction, person-centered, trauma-informed, strength based, collaborative, and/or solution focused practice.
  • Awareness of and desire for reconciliation with Indigenous peoples.


  • Empathetic Outlook: The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective.
  • Communication: Comfortable communicating formally, informally, in groups and one-on-one.  Able to obtain and share information, ideas, and problems.  Able to ask for advice, support and accept feedback
  • Relationship Building: Able to build formal and informal professional relationships.  Fosters respect and reciprocity with participants/tenants, team members, other e4c personnel, external service providers and community members
  • Accountability: Able to define expectations for self and others and to act to fulfill these expectations.  Able to self-reflect, monitor and correct one’s own actions, as well as others’ actions.
  • Integrity and Ethical Behavior – a clear understanding of ethical practices. Aligns behavior with an ethical framework.


At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity or faith.


Thank you to all those apply. Only those short-listed will be contacted for an interview.

How to Apply:
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