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Job Number:  46684
Community Empowerment Manager
Job Posted: Friday, 27 July 2018
Closing Date: Monday, 13 August 2018
(70 days ago)
Edmonton Mennonite Centre
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)


Community Engagement


1.0  FTE or 37.5 hours per week

               Occasional evening and weekend work

Start Date

As soon as possible

Salary Range

Band ‘F’ Step 1, $72,252 per annum


   Extended Health Benefits, Group RRSP

Length of Contract

3-year contract, dependent on funding

Reports to

Deputy Executive Director

Probation Period

6 months


Office: Eastwood School (12023 81 Street)



Edmonton Mennonite Centre for Newcomers (EMCN) has been active in Edmonton since 1981 and works with individuals of all ages and families coming to Edmonton from every part of the world. The majority of community members who access our services are sponsored refugees, landed immigrants who have been in Canada five years or less but also included are people who have become citizens, refugee claimants, and visitors. In a year, we serve individuals and families from more than 100 places of origin. Services are available in both official languages and in about 30 other languages.


Context of work:

The Community Empowerment area currently is comprised of three programs:

  • Empowered Communities (ethnocultural community development and capacity building for groups and individuals)
  • Safe Families (community empowerment around the issue of family violence and social integration for newcomers)
  • Seniors English as an Additional Language (bringing immigrant and refugee seniors out of isolation, connecting them with community resources and events, and providing senior-focused community English classes)


This work is a key part of achieving EMCN’s core purpose, to enhance the quality of life for newcomers and all Canadians.


This position currently has three direct reports who are Coordinators and sixteen other staff who comprise the teams that are managed by the Coordinators.


Job Purpose:

The purpose of this position is to provide operational guidance, decision-making and troubleshooting support, resources allocation, strategy, and vision to community empowerment teams. The Community Empowerment Manager is essential for ensuring community engagement teams work most effectively toward fulfilling the agency’s vision and core purpose and that the programming delivered in this area, and the teams within in, are empowering, inclusive, and equitable.


Community Empowerment is driven by community members themselves and explicitly aims to create change. This approach represents a paradigm shift, away from community members and groups being only recipients of services and towards the self-determination of individuals and communities. Community empowerment builds a social movement where community members collectively exercise their rights, are recognized as an authority, and are equal partners in the planning, implementation and monitoring of programs and services.


This position is vital to ensuring programs are delivered through an empowerment lens. How we come to generate knowledge with communities is a relational process dependent on mutual trust, collaboration, and responsibility.


What can you expect to do as a Community Empowerment Manager?


Maintain a positive and productive work environment

  • Maintain transparency in decision-making and operations and seek staff input through timely information-sharing, information management and the facilitation of team meetings
  • Review policies, and develop new policies and procedures as required
  • Manage change and conflict through clear and concise communication, regular updates, and coaching staff
  • Oversee/support logistics and site requirements for programs
  • Model EMCN values and principles

Develop staff capacity and continuous learning

  • Plan and facilitate professional development
  • Understand, value, and utilize the diversity of staff skills and strengths
  • Maintain regular staff dialogue through one-on-ones and other mechanisms and follow-through on professional development plans
  • Support staff to discover their passion and strengths and to develop their skills and competencies


Support the sustained delivery and new development of effective, efficient, relevant, and creative programming

  • Leads and mentors others in managing and capitalizing on changing priorities by clearly and relentlessly articulating a clear vision, goals, and outcomes within the program mandate
  • Enable others to act by providing the tools, supports, and collaborative delegation to achieve results
  • Models, mentors and coaches in proposal development, report writing, monitoring of program outcomes and finances, partnership agreements, and work quality
  • Foster innovation through knowledge sharing, reflection, and facilitation
  • Participate in planning, research, and evaluation for the enhancement of ongoing services and development of new services
  • Develop and maintain equitable, relational, and respectful partner relationships


Build and develop supportive internal and external networks

  • Keep informed about program offerings of other EMCN departments and other agencies, institutions, etc.
  • Respond to requests and inquiries from other service providers (i.e. Immigrant agencies, community agencies, etc.) and internal stakeholders in a timely, concise and complete manner
  • Provide strategic communication linking up, down, and across the organization and key networks. Ensure there is an ongoing flow of critical information.
  • Attend/actively participate in agency and external meetings (Senior Leadership Team -SLT, Extended Leadership Team – ELT)

Qualification requirements:


The Community Empowerment Manager preferably has a Master’s or Bachelor’s degree and work/volunteer experience in a Community development/empowerment-related field /Education/ Social Services/Business discipline with experience working with immigrants, and refugees.


  • Strong understanding of the context of work in the not-for-profit/charitable sector
  • Knowledge of community development and empowerment (through both theory and practice)
  • Strong understanding of program management, demonstrated through 5+ years of program coordination or management
  • Knowledge of the history and key issues for refugee/immigrant communities in Edmonton/Canada is an asset


  • Strong organizational and collaborative problem-solving skills
  • Experience with coaching and mentoring direct reports
  • Collaborative work and conflict management experience with diverse teams
  • Experience in applying tools and methods for program planning, evaluation, and program research and design
  • Experience working with stakeholders in a program development/funding context
  • Participatory facilitation experience is an asset



Behavioural Competencies

    • Communication – the ability to understand others and to respond in an appropriate and respectful manner
    • A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others
  • Openness to intercultural learning


    • Self-awareness – the ability to understand oneself and the impact that one’s perceptions and attitudes have on others
  • Focus on outcomes and plan/drive for results


  • Agility – function as a role model of how to effectively work though change and how to adapt your approach, even in times of uncertainty


Additional requirements:

  • Ability to work flexible hours, including evenings and weekends
  • Class 5 Driver’s licence and access to a reliable vehicle
  • Police Clearance is required.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Application submission details:
Please submit your complete résumé along with a cover letter to:
Edmonton Mennonite Centre for Newcomers
11713-82Street, Edmonton, AB. T5B 2V9

Deadline for submission is: Monday 13th August, 2018 at 4:30 pm MST.
We thank all applicants but only those shortlisted for an interview will be contacted. Résumés without a cover letter will be deemed as an incomplete application and will not be accepted.
We are an equal opportunity employer and are committed to increasing diversity in our workforce and inclusion in our organizational practices. We encourage candidates of all backgrounds and experiences to apply.
Contact Details:
Edmonton Mennonite Centre
11713 82 street
Edmonton, AB, T5B 2V9

Tel: 7804247736
Fax: 7804247736

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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