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Job Number:  46863
Donor Relations Coordinator
Job Posted: Friday, 3 August 2018
Closing Date: Wednesday, 15 August 2018
(70 days ago)
The Mustard Seed Street Church
Region: Vancouver Island & Coastal areas Type: Full time
Location: Victoria Salary: (not entered)

Are you enthusiastic? Relational? A detail person?

Join our growing team!


Here's a little about us: Since 1975, The Mustard Seed Street Church (MSSC) has been fighting hunger while restoring Faith for families and individuals living in poverty, as well as the working poor, throughout the Capital Regional District. We are a Christian community offering a continuum of care that operates the Hospitality Centre for relationship building and advocacy, the Food Security Distribution Centre, the Family Centre that supports and empowers families and our addiction recovery program at Hope Farm Healing Centre in Duncan serving all who come to us without discrimination. We also offer church services for those seeking a place to belong and grow spiritually. Through these core programs we assist over 5,000 people each month with the help of more than 50 daily volunteers and many generous financial supporters!


And a little about the job: Accountable to the Director of Development, the Donor Relations Coordinator will be a part of the Development team. This position is an administration and customer service position at The Mustard Seed Street Church and works closely with the Finance team. The candidate should have an excellent phone manner with the ability to stay calm and collected while serving our donors on the phone as well as being adept at record keeping and receipting. The successful candidate will be motivated by results, be an enthusiastic professional, and be able to maintain and grow relationships.


Application Deadline: August 14


Duties and Responsibilities

  • Engage in relationships with key funders, maintaining a productive and fulfilling relationship.
  • Process donations and batch reports and reconcile with finance team
  • Produce tax receipts, (electronic/print) that are cra compliant
  • Increase individual monthly donations by 25% the first year
  • Support in marketing as required i.e preparation of marketing collateral, direct mails outs, donor and public relations and social media
  • Provide donation reports for the development team as needed
  • Responsible for adhering to The Mustard Seed brand standards guideline in the production of marketing and public-facing promotional material
  • Collaborate with and collect information from area leads in Food Security Ministry, Hope Farm Healing Centre, Family Centre, Hospitality Ministry and Church
  • Support annual fundraising programs in collaboration with development team and build two new on-line campaigns
  • Assist in the finance /admin office with staff support as part of this office team (supplies, mail etc)
  • Participate in the Christian ministry of The Mustard Seed Street Church including attendance of chapel, staff meetings and training opportunities in consultation with supervisor
  • Adhere to The Mustard Seed Street Church brand standards guideline in the production of marketing and public-facing promotional material
  • Other duties as required


  • Exceptional interpersonal skills, verbal communication and listening skills; detail oriented, strong organizational, research and analytical skills
  • Proficient computer skills (especially MS Office), along with experience using social media for professional fundraising
  • Knowledge of Canadian charity and donation laws and CRA regulations
  • Knowledge of fundraising software and databases
  • Diploma in business administration or equivalent experience
  • Valid Driver’s License

Key Competencies and Abilities:

  • Strong ability to multi-task; may have to work in busy environment with interruptions and be working on multiple projects at one time
  • Ability to concentrate and meet time-sensitive deadlines with high attention to detail
  • Goal oriented, and sales driven; understands the bottom line
  • The ability to work well independently with minimal supervision as well as be a team player
  • Strong Numerical Accuracy
  • Proven ability to maintain confidential information
  • Energetic and relational with the ability to find and build new relationships
  • Flexibility and adaptability, as priorities may be shifted
  • Ability to keyboard at a minimum of 60 wpm
  • Physical ability to work in an office on a computer for up to seven hours a day


Terms of Employment

  • This position is with The Mustard Seed Street Church and requires a person who has made a Christian
  • Must be in agreement with and willing to sign the staff code of conduct
  • This position reports to The Director of Development
  • Term: Full-Time position (75 hours/bi-weekly)
  • Hours: Monday – Friday 8am – 4pm
  • Some weekend and evening work is required
  • Must provide an acceptable criminal record check, including the level of clearance required to work
    with vulnerable people
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
The incumbent is returning to school and we are hopeful to hire someone soon! We will be reviewing the applications as they are submitted and will fill the position as soon as we find the ideal candidate. Please submit resumes and cover letters to
Contact Details:
Jackie Cox-Ziegler
The Mustard Seed Street Church
625 Queens Ave.
Victoria, BC, V8T 1L9

www:   mustardseed.ca/job-opportunities/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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