(not logged in)

Hide nav pane
books & more

Job Details

Job Number:  46888
Case Manager
Job Posted: Tuesday, 7 August 2018
Closing Date: Tuesday, 21 August 2018
(56 days ago)
Canadian Mental Health Association - York Region
Region: York / Durham area Type: Full time
Location: Aurora Salary: (not entered)

Permanent, Full-time, 35 Hours per Week, Evening Hours and Weekends may be required

Competition #: 201872

Our Mission:  As the nation-wide leader and champion for mental health, CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.


Our Organizational Values:

  • Client and Family Centered – through partnership, accountability and action
  • Culturally Competent – to provide the best service and work experience
  • Innovation – to bring value to our community

Team Values:               Trust, Respect, Teamwork and Communication

Hours of work:             35 hours per week. Evening and weekend hours may be required.

Location:                      Aurora, York Region & South Simcoe


Job Profile:


The Case Manager, works with clients 14 to 35 years of age who are experiencing, or in the early stages of, their first episode of psychosis. The Case Manager works collaboratively with the client and the team to assess, plan, develop, coordinate and provide treatment, rehabilitation and support. The purpose of early intervention is to utilize and support bio-psychosocial interventions, using natural supports to the greatest extent possible, to enable the client to maintain and develop age-appropriate functioning and roles.


The Case Manager collaborates with clients to provide individualized and flexible services to engage, support, and integrate them into the community, and facilitate their use of resources and supports to maximize their independence and potential. The Case Manager adheres to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety. Other duties as required.


As well, the Case Manager participates in individual and systemic advocacy initiatives to ensure that clients’ wishes are heard and addressed, and to improve resource access and availability. The Case Manager may be assigned to different programs as required based on need. (i.e. ACTT, Case Management, etc).


In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.



  • Degree with four years experience or Diploma with six years experience in a community based mental health organization; experience in early intervention is preferred.
  • Current registration with OCSWSSW or a regulatory body under the Regulated Health Professions Act
  • A second language (French, Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is an asset.
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements.
  • Knowledge of PSR and Recovery as guiding principles.
  • Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with consumers.
  • Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources.
  • Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families.
  • Ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with consumers, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities.
  • Excellent oral and written communication skills
  • Ability to demonstrate computer skills, specifically Microsoft Office and Outlook
  • A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients.
  • A satisfactory and current Vulnerable Sector Screening (Police Check).   Disclaimer: In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Working Conditions: Office work, community settings, meetings in client homes and travel with clients.


This position reports to and is supervised by the Program Manager. This position currently supports the Early Psychosis Intervention team.


Why work for CMHA York Region?


We are team committed to our vision of mentally healthy people in a healthy society. That means we respect that our clients are the experts in their recovery journey and our role is to provide support, resources and opportunities based on their hopes and dreams.  It means that we foster and encourage an entrepreneurial spirit to create, implement and sustain innovative, evidence based and transformational impact.  We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.


Our team cares for each other.  We have our own team values of trust, respect, teamwork and communication.  We hold ourselves accountable and we celebrate our wins.  Because we risk, we learn and we take the opportunity and time to constantly improve our skills, the way we function as a team and ultimately deliver services. We are a team committed to mental health for all.  Join us and be part of providing great care in great communities!


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
If you are interested in this opportunity, please follow the link on this posting or visit the Career section of our website. Complete the application form and submit cover letter and resume (PDF or Word) together as one (1) document / attachment in the Resume section, outlining how your experience matches our requirements, to the Human Resources Department quoting Competition # 201872.

CMHA, York Region Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply.

To request this posting in an alternate format or to request accommodation in the application process, email AODA@cmha-yr.on.ca

Online: www.cmha-yr.on.ca, under CAREERS section.

While we thank all candidates for their interest, only those selected for an interview will be contacted.
Contact Details:
Canadian Mental Health Association - York Region
1101 Nicholson Road Unit 5
Newmarket, ON, L3Y 9C3

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Home Skip to content Skip to navigation Contact us Access keys Hide Left Pane Find a job Post a job Find service provider