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Job Number:  46903
Electronic Surveillance Community Coordinator
Job Posted: Tuesday, 7 August 2018
Closing Date: Sunday, 12 August 2018
(71 days ago)
The Salvation Army, Correctional and Justice Services London
Region: London area Type: Full time
Location: London, ON Salary: $21.19 per hour

RESPONSIBILITIES:  The Electronic Surveillance Community Coordinator provides and coordinates professional and dependable service in the administration of the Electronic Supervision and Courthouse Programs. He/She will create an environment that supports the effective function and process of daily court activities.


Oversee Electronic Supervision Program for London and Region ensuring that ordered enrollments are executed on time by self or by others for vacations, sick time, weather conditions and/or other situations that may arise

Responsible for training of Electronic Supervision Equipment to other authorized program staff

Complete enrollments and installations as per ESP protocols and standards

Review details of monitoring restrictions and obtain signed client acknowledgement that participant understands what is expected of him/her

Complete participant intake form, assess areas of need and offer referrals to Salvation Army and/or community services

Maintain inventory control of monitoring devices: testing, maintenance, cleaning, cataloging, dispersing, reporting, and projecting

Schedule deliveries for ESP equipment to any off site locations

Record all participant contacts and related case activity on electronic database

Maintain communication with Probation Services and the Event Response Centre as required

Attend court as required & on-call duties as required

Comply with Salvation Army operating guidelines, Minutes, Directives, etc.

Receive Notification of Installation from Ministry of Community Safety and Correctional Services (MCSCS)

Enter client data on appropriate forms and submit within MCSCS  time parameters

Maintain 100% accuracy on all data entry; Double check all data entry to ensure 100% accuracy

Prepare daily, weekly and monthly summary reports for MCSCS for monitoring and enforcement purposes

Follow protocols for responding to violation incidents, and preparing incident reports as required by the Ontario Monitoring Centre

Deactivate participants from ESP in keeping with MCSCS, parole or institutional dates, in conjunction with the monitoring centre

Respond to calls from the ESP participants

Report as needed for training, evaluation and court appearances

Track participant complaints and maintain complaint log

Prepare and submit monthly statistics and referrals as required Provide and supervise the delivery of a variety of court-related activities


Courthouse Program:

Undertake assignments including coverage/support of other programs including the Court House as directed by the Executive Director

Liaise with and provide assistance to the courts, court staff, defense counsel and police

Provide practical, emotional and spiritual support to the family members and friends of accused persons attending the courthouse

Support, mentor and train student and volunteers

Provide information to the public regarding the criminal courts and justice system

Visit accused persons in cells, assessing requests for assistance and determining appropriate responses

Receive requests from lawyers for accommodation for clients and make referrals to accommodation following proper procedures

Follow up with clients and/or family members outside courthouse where required




Other Responsibilities:


Provide training, mentorship and supervision of court office staff and part-time Electronic Surveillance Program Worker

Joint Health and Safety representation

Provide staff training as directed by supervisor.

Keep informed of community justice issues and engage with justice related panels and associations



Completed  an Undergraduate University Degree in a related field of study

Minimum of two (2) years or prior related experience, including, experience in leasing with government

and community agencies, supervisory and experience in corrections and understanding the Justice system             

Experience dealing with Adult Correctional Clients

Possess current First Aid, CPR and Non-Violent Crisis Intervention Certificates

Ability to adhere to The Salvation Army Standards of Conduct and Code of Ethics

Strong oral and written communication skills

Knowledge of social service case reporting practices is required.

Strong oral and written communication skills

Self-motivated and disciplined.

Adaptable, proactive, and the ability to work independently

Ability to maintain information in confidence and exercise good judgement

Ability to understand the dynamics of our clients who have been in conflict with the law

Must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)

Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.  

Valid Ontario Class “G” Driver’s License, own vehicle and insurance, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required

Screening through The Salvation Army Abuse Registry.

Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

English/French bilingual strongly preferred. Other languages an asset

NOTE: Alternative combinations of education and experience may be considered


This is a permanent full time position based on 37.5 hours per week and includes a 1/2 hour unpaid meal breaks.

Normal hours of work will include evenings and weekends. On call service will be necessary based on program



Normal location of work: 281 Wellington Street and 80 Dundas Street, London, Ontario

Responsible for London/Middlesex, Huron, Elgin, Perth, Lambton, Chatham-Kent and Essex Counties


Start Date: as soon as possible


Interested applicants must respond in writing with a cover letter and resume.


We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Correctional and Justice Services
Attention: Catherine Babich, Administrative Assistant
281 Wellington Street
London Ontario, N5B 2L4
Contact Details:
Fax (519) 432-6306 or
Attention: Catherine Babich, Administrative Assistant
Please no phone calls.

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