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Job Details

Job Number:  46956
Residential Worker
Job Posted: Thursday, 9 August 2018
Closing Date: Friday, 17 August 2018
(59 days ago)
The Salvation Army Hamilton Booth Centre
Region: Hamilton area Type: Contract - Full time
Location: Hamilton Salary: $16.51


Salary Range:  16.51/hr

As per the Collective Agreement

Date posted:

August 9, 2018


Hamilton Booth Centre

Posting Expires:

August 17, 2018

Applications Accepted By

Fax or E-mail:

905 525-3555   or Eminet_D  Please no phone calls.

Mail: The Salvation Army

Hamilton Booth Centre

94 York Boulevard

Hamilton ON

L8R 1R6

Job Description


Conduct initial intake and screening of clients seeking admission

Register clients into HIFIS database, assign bed and provide necessary toiletries

Prepare and provide meal tickets and/or prepared bag lunches according to approved procedures

Record activities and incidents shared communication log and incident report forms in an objective and concise manner

Refer clients to case management, chaplain and program manager as needed

Complete clerical tasks and provide direction to phone inquiries

Contact emergency service personnel as needed, i.e. ambulance, COAST, police etc.

Answer telephone and provide inquirer with necessary direction

Maintain cleanliness of front desk area inside and out

Provide clients with medication bins and return bins to secure medication cabinet

Monitor security cameras and work closely with security and staff to resolve security concerns

Complete incident and communication reports, statistics/cash report before completing shift

Maintain confidentiality with regard to clients/staff and Centre’s records

Work closely with and carry out tasks assigned to you by your supervisor

When necessary call in relief workers according to procedures using on-call list

Bed checks to be done according to approved procedures (nights)

Perform other duties as assigned



Post-Secondary Education in human services related field, i.e. Social Work, Social Services Worker, Community Service Worker, Addictions, Counseling, etc.

Minimum of (1) year of prior related experience in front line social service work, and experience working with marginalized individuals.

Must have the ability to communicate effectively both orally and in writing, possess and exercise good interpersonal skills by displaying tact, courtesy and patience with clients, staff, visitors, and volunteers.

Must have strong skills and experience using Windows, Microsoft Office, HIFIS and/or other case note software

Ability to work with social disadvantaged people

Ability to establish and implement goals and plans for self and clients

Self-motivated and disciplined.

Maturity and ability to exercise sound judgement and boundaries in a shelter environment

Ability to work with marginalized clients that may harbor anger and resentment towards helping professions

Ability to work both independently and under supervision

Ability to lift/move 40 lbs. (18.14 kgs)

Ability to organize and prioritize multiple tasks in a fast-paced environment

Knowledge of Community-based resources

Possess current First Aid, NVCI and CPR certificates

Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment

May require screening through The Salvation Army Abuse Registry

Support for and an understanding of the mission and purpose of The Salvation Army in Canada and the mission statement of The Salvation Army Booth Centre, Hamilton

NOTE: Alternative combinations of education and experience may be considered


This is a very busy 24/7 facility and shifts including days 7:00 a.m. to 3:00 p.m., afternoons 3:00 p.m. to 11:00 p.m., overnight shifts, 11:00 p.m. to 7:00 p.m., on weekends and Statutory Holidays.. includes a ½ hour unpaid meal break and each shift includes 15 minutes for shift change at the beginning of each shift


Interested applicants must respond in writing with a cover letter and resume


We thank all applicants, however, only those candidates to be interviewed will be contacted.



The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.


Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Eminet Dagnachew
Salvation Army Hamilton Booth Centre
94 York Blvd., Hamilton ON L8R 1R6
fax 905-525-3555
Contact Details:
Eminet Dagnachew
The Salvation Army Hamilton Booth Centre
94 York Blvd
Hamilton, ON, L8R 1R6
Fax: (905) 525-3555
E-mail: Eminet_D

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