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Job Details

Job Number:  47013
Administration Supervisor
Job Posted: Friday, 10 August 2018
Closing Date: Friday, 24 August 2018
(57 days ago)
Norwood Child and Family Resource Centre
Region: Edmonton area Type: Full time
Location: Edmonton Salary: Staring Wage: $24.25 – $27.28 per hour ($44,135.00 – $49,649.60 per year) based on a 35-hour week.

Are you looking to make a difference in your community?
Join the Norwood family and start making a difference today!


Norwood Child and Family Resource Centre is an Edmonton based non-profit organization that has been supporting children and families since 1963, with a vision of Healthy Children, Healthy Families, Healthy Communities. Our programs and services are designed to strengthen and enrich families with children birth – 5 years old. Early childhood experiences are aimed at fostering optimal child development and healthy parent-child attachment.  Parent education opportunities are created to support building the capacity of families.  Family support services are provided to support families as the child’s first and most important teacher.  Information and referral is a key practice in supporting families to grow and learn within their own communities.  Programs are delivered using a holistic approach to support the social, emotional, intellectual, language, physical and creative needs of children and families in the community.


For more information, visit https://www.norwoodcentre.com/


Norwood provides the following:

  • Paid health, dental and vision premiums
  • 5 weeks of paid time off per year (1 week at Spring Break, 2 weeks at Christmas and 2 weeks vacation)
  • 12 sick/personal leave days per year
  • Service recognition and employee awards
  • 2 staff fun/appreciation days per year
  • Strong focus on employee wellness and work-life balance
  • Supportive of ongoing professional development
  • A compassionate team environment

The Administration Supervisor is responsible for the oversight, coordination, and supervision of the following areas: administration, IT and needs for all sites.


This position requires a flexible work schedule that includes evenings and weekends to meet the needs of the families.


Norwood staff are guided by the following Team Charter: (SPIRIT)

  • Support – We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.
  • Passion – We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.
  • Integrity – We are honest, trustworthy, transparent, and accountable with each other.
  • Respect – We accept others without judgment and recognize that every individual is a person of value.
  • Inclusivity – We celebrate diversity and welcome people of all backgrounds, cultures, and perspectives.
  • Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.


Reporting to the Administration Manager, the Administration Supervisor is responsible for the following:

  • Provide supervision, support and coaching to staff within the administration team
  • Conduct annual performance reviews of staff in conjunction with the Administration Manager and adhere to the agency’s performance management policies
  • Conduct evaluation activities, review data to monitor and ensure program effectiveness and adherence to agency standards of excellence
  • Assist in the planning and coordination of effective corporate communication strategies through various platforms such as our website, social media, Agency Calendar, and additional publications
  • Coordinates schedules and activities within Administration, assigning and tracking administration requests through Outlook task list
  • Monitor administrative processes and proactively seek solutions to streamline procedures and workloads
  • Act as a key contact and support for troubleshooting computer problems as they arise and working through solutions with the external IT company
  • Ensure facility usage and site management are supported through the work of administration staff
  • Participate in the recruitment process of Administration staff and provide orientation to all new Norwood team members

The ideal candidate will possess the following qualifications:

  • Completion of a post-secondary Office Administration Certificate or an equivalent program
  • Minimum of 2 years supervising administration staff in a busy environment
  • Minimum of 5 years’ experience in a busy administrative environment
  • Expert knowledge in MS Office and Adobe Publishing applications (InDesign, Photoshop, etc.)
  • Experience and proficiency with developing and facilitating administrative training and orientation
  • Strong working knowledge of computer databases
  • Experience providing support to a large staff group
  • Ability to work effectively in a collaborative team environment
  • Police Security Check and Child Welfare Intervention Record Check are required
  • A valid driver’s license and access to a reliable vehicle

Norwood Child and Family Resource Centre, values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTQ2S communities


Closing Deadline: Until Suitable Candidate is Found.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
To apply for this opportunity, please submit your résumé and cover letter. Please state in the cover letter how you align with the Norwood Team Charter and how you heard about the position. Please include Administrative Supervisor in the Subject Line of the email.
Contact Details:
Violet Poon
Edmonton Human Resources Cluster

www:   www.norwoodcentre.com/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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