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Job Number:  49538
Housing Outreach Worker – Housing Services
Job Posted: Friday, 9 November 2018
Closing Date: Monday, 19 November 2018
(60 days ago)
Boyle Street Community Services
Region: Edmonton area Type: Contract - Full time
Location: Edmonton Salary: $22.07-$23.63/hour

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”


Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.


“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.  If your values are aligned with our values and beliefs listed at: http://boylestreet.org/who-we-are/mission-and-history/, please consider joining our team.


This position comes with a comprehensive dental, health and drug benefits package, and numerous professional development and training opportunities.



Apart of Alberta’s Ten Year Plan to End Homeless, in partnership with Homeward Trust Edmonton, the Housing Outreach Worker is a member of Boyle Street Community Service’s Housing First team.

The Housing First program is a twelve month intensive case management program targeted towards individuals and families that are chronically homeless and have multiple barriers to permanent housing.  This is a contract position until April 30th, 2019.


Job Purpose

The Housing Outreach Worker will be responsible for ensuring that chronically individuals and families referred to the Housing First Program receive appropriate assessment of their housing needs. The Housing Outreach Worker will work in partnership with landlords from the public and private sector to ensure that individuals and families find appropriate, safe and affordable housing.



  • Work with community partners, such as BSCS Street Outreach, to connect with referrals received from Homeward Trust’s Coordinated Access
  • Utilizing the Service Prioritization Decision Assistance Tool (SPDAT) to ensure clients receive appropriate assessment of their needs and are provided with the assistance and information they need regarding services
  • Provide short-term problem-solving, identify and assess supports and referrals needed and inform the Follow Up Support Worker
  • Ensure clients are fully informed of their obligations while in the Housing First Program
  • Work in partnership with both the private and non-profit sector of the housing market to ensure appropriate placement of clients, this includes housing searches and viewings
  • Ensure that all necessary paper work including (but not limited to) the lease agreement and move in report are completed once housing is secured
  • Maintain a close working relationship with Alberta Employment Immigration and Industry (AEI) and Alberta Assured Income for the Severely Handicapped (AISH) in order to facilitate a smooth transition into permanent housing
  • Facilitate a warm transfer meeting with the Follow Up Support Worker, Team Leader and the participant once the participant is housed
  • Maintaining accurate comprehensive documentation regarding all interactions with clients and landlords. Documentation must be in accordance with agency standards, and according to funder requirements



  • 2 year Diploma or equivalent. Candidates without a diploma but who have post-secondary education and relevant and related experience will also be considered.

Skills, Abilities and Attitudes

  • Great attention to detail and excellent organizational skills and ability to multi-task.
  • Ability to solve problems for clients quickly, creatively and ethically.
  • Capable of supervising and motivating practicum students and/or volunteers.
  • Able to identify and maximize relevant opportunities.

Experience and Knowledge

  • At least 2 years of experience in delivering community based services.
  • Knowledge of Landlord and Tenant Legislation.
  • Understanding of current housing market and trends, vacancy rates, and rental amounts.
  • Knowledge of evidence based practices, motivational interviewing skills and cognitive behavioral techniques.
  • Excellent knowledge and understanding of poverty related issues, trends and services particularly within, but not limited to the urban aboriginal population is essential.
  • Local travel on behalf of clients and the agency is required, must have a valid class 5 license and reliable vehicle
  • Criminal record and Child and Youth Information Systems check are required

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.


How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please email your resume and cover letter. Please include Housing Outreach Worker in the Subject Line of the email. In the cover letter please state how you heard about this position.
Contact Details:
Violet Poon
Edmonton Human Resources Cluster

www:   boylestreet.org/

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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