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Job Details

Job Number:  49540
Mental Health Worker, Supported Outreach Living Opportunity Program (SOLO)
Job Posted: Friday, 9 November 2018
Closing Date: Friday, 23 November 2018
(56 days ago)
MPA Society
Region: Vancouver & Lower Mainland Type: Casual
Location: Vancouver Salary: (not entered)

POSTING NUMBER:             2018-74


POSITION:                             Mental Health Worker

                                               Casual – Temporary Full Time

                                               (Until return of incumbent, estimated 15-months)


UNION:                                 HEU – MPA Certification


PROGRAM:                           Supported Outreach Living Opportunity Program (SOLO)


SALARY RANGE:                   Grid 10A: $22.38 – $24.26


HOURS OF PAY:                   37.5 hours per week


SCHEDULE:                           Monday to Friday: 9:00 am – 5:00 pm


START DATE:                        ASAP



The position requires valid Driver’s License and reliable access to a car.

All candidates subject to a criminal records search.

Qualifications and job description attached.


Please indicate posting number 2018-74 when sending applications and resumes to


No later than 4 p.m. Friday, November 23, 2018



** Days and hours of work may change.


At MPA Society, the unique capabilities and talents of our employees are our greatest asset. We believe that a diverse workforce and inclusive workplace culture enhance our ability to work in partnership with the diverse communities and people we serve. MPA Society hires on the basis of merit, and we encourage applications from all qualified individuals.  


Job Description – Mental Health Worker

SOLO Program – Supported Outreach Living Opportunity Program



Classification benchmark:               Support Worker 2

Grid level:                                           Grid 10A

Collective Agreement:                      Community Subsector Association

Reports to:                                         Manager, SOLO


Job Summary


Assists chronically and episodically homeless clients with mental health and/or addictions issues to live successfully in the community by determining appropriate care to meet individual needs and situational requirements. Provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance, information, resources and demonstrations.



Functions & Responsibilities

  1. Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
  2. Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements.
  3. Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioural, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.
  4. Provides supportive feedback, demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
  5. Provides medication support, in accordance with established policy.
  6. Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
  7. Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.
  8. Carries out administrative transactions such as petty cash, client accounts, collecting rents and money from clients for personal items, completing forms and making deposits and withdrawals.
  9. Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.
  10. Assists clients to search for housing, negotiate tenancy agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, and physically assisting with move.
  11. Receives client feedback, and inquiries and complaints, and responds as required.
  12. Orientates new staff by sharing job information.
  13. Provides direction to volunteer and or practicum students as required.
  14. Performs other related duties as assigned.



Education, Training & Experience

  1. A. in Behavioral Sciences or Diploma in Community Social Service - Mental Health preferred.
  2. Class 5 BC Driver’s License & Vehicle.
  3. Certificate in CPR, First Aid, and Non-Violent Crisis Intervention.
  4. Recent related experience in a like setting of two years.
  5. Or an equivalent combination of education, training, and experience.
  6. Or other qualifications determined to be reasonable and relevant to the level of work.


Skills & Abilities

  1. Physical ability to carry out the duties of the position.
  2. Ability to work independently and in cooperation with others.
  3. Ability to operate related equipment.
  4. Ability to communicate effectively, both verbally and in writing.
  5. Ability to organize and prioritize.
  6. Ability to observe and recognize changes in clients.
  7. Ability to establish and maintain rapport with clients, staff and management, landlords and collateral service providers.
  8. Home management skills.
  9. Knowledge of Vancouver rental market and ability to seek out rental accommodations with clients and on client’s behalf when necessary
  10. Ability to instruct.
  11. Ability to analyze and resolve problems.
  12. Conflict resolution and crisis intervention skills.
  13. Advocacy skills.
  14. Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods.
How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Please indicate posting number 2018-74 when sending applications and resumes to
Contact Details:
Diana Pham
MPA Society
122 Powell Street
Vancouver , BC, V6A 1G1

Tel: 604-482-3716
Fax: 604-482-3760
www:   www.mpa-society.org/about-mpa/careers

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