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Job Details

Job Number:  50165
Quality Service Analyst - 2018.203
Job Posted: Friday, 7 December 2018
Closing Date: Sunday, 23 December 2018
(59 days ago)
Community Living British Columbia
Region: Vancouver & Lower Mainland Type: Full time
Location: Surrey Salary: Social Program Officer (Growth to R24) / $29.20 to $33.76 hourly

Are you looking for an opportunity to contribute in a meaningful way through your employment? CLBC is the place for you! This position is a great way to use your business/finance degree and experience to help make a difference in the lives of others.


Community Living BC (CLBC) is a crown corporation responsible for arranging supports and services to adults with developmental disabilities and their families in British Columbia. More than just a job. CLBC is about compassion, commitment, contribution, collaboration and community. CLBC's dedicated and capable workforce plays a vital role in achieving the vision of 'lives filled with possibilities in welcoming communities' for adults with developmental disabilities and their families. 


This is an auxiliary position posted to fill a maternity leave. Anticipated 70 hours bi-weekly.


The Role:

  • Responsible for representing CLBC as the primary point of contact for service providers.

  • Perform the lead role in negotiating contracts, with manager approval, reviewing and monitoring contracts for service quality according to CLBC requirements, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.

  • Responsible for negotiating costing details and developing support and service contracts as well as the subsequent ongoing monitoring and evaluation of the services being provided for all agreements (i.e. both contract compliance by service providers as well as quality and appropriateness of services being provided).

  • Review individual support plans when CLBC funding is requested, allocate funded supports and develop CLBC funded services.

  • Work as part of a team with other Quality Service Analysts to identify and resolve systemic issues and service gaps.

  • Perform an active role in the allocation and management of local budgets to ensure the equitable, consistent and portable allocation of resources.

The safety, security and well being of adults and their families is paramount.



  • Business related Bachelors degree preferably with human services orientation or work experience OR a combination of 10 years equivalent education and experience.
  • Experience working in Community Living field with adults with developmental disabilities and their families preferred.  

Transportation arrangements must meet operational requirements of CLBC. Use of own vehicle on expenses. 


Successful applicant is subject to a Criminal Record Check (Criminal Records Review Act) and are required to provide a clean Driver's Abstract.

How to Apply:
Please mention you saw this posting on WorkInNonProfits.ca.
Interested applicants are encouraged to e-mail a resume and a cover letter by the closing date, quoting competition #2018.203 in the subject line, to Jaimie Willows at CLBC.HumanR
Contact Details:
Jaimie Willows
Community Living British Columbia
7-1200 West 73rd Avenue
Vancouver, BC, V6P 6G5

www:   www.communitylivingbc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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