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Job Details

Job Number:  56312
Veteran Peer Support Worker
Job Posted: Monday, 29 July 2019
Closing Date: Monday, 19 August 2019
(5 days ago)
The Mustard Seed
Region: Calgary area Type: Full time
Location: Calgary Salary: (not entered)


The Mustard Seed is a Christian humanitarian organization whose vision is to build community, grow hope and support change. Intentionally following Jesus Christ and partnering with the community, The Mustard Seed combats the root causes of poverty in Alberta and British Columbia and works to create positive, lasting change in the lives of those we serve. The Mustard Seed provides basic services— food, clothing and housing, and support services—education and employment, to those living in poverty within Alberta and British Columbia.




The Mustard Seed is committed to helping people transition toward and maintain sustainable and healthy lifestyles. Supportive Housing at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Director of Clinical Operations and Programs, the Veteran Peer Support worker will ensure the physical, emotional, social, and spiritual well-being of the residents in our Home for Heroes Supportive Housing program and work collaboratively with their support systems to encourage resident independence, community engagement and housing stability. The support worker will work to build strong ties with the veteran community and their families within Calgary, will support veterans with life skills and any recovery issues to include listening, encouraging, coaching, empowering, and connecting them to resources to meet their individual needs.



Major Duties:

  • Providing peer support, peer counselling, group facilitation, outreach engagements, social and community event planning, (community kitchens/movies night) as well as coordinating referrals to outside community organizations
  • Linking and coordinating with existing community service providers
  • Assisting peers currently residing in the veteran’s village, in retaining independence within the community and mastery over their own recovery process
  • Providing guidance and services to veterans to achieve their highest level of independence and assists in the daily implementation of day-to-day basic residential services
  • Educate and empower residents to understand and achieve their rights and responsibilities as participating members of society
  • Continuously undertaking resident assessments to ensure residents are meeting their own goals of self-sufficiency and stability
  • Supporting the working relationship between the resident and their Support Network; Ensuring clear lines of communication with outside organizations who serve the residents
  • Referring residents to The Mustard Seed services and collaborating with those services; providing information about community supports
  • Managing the relief pool
  • Welcoming and supporting volunteers when necessary
  • Front Desk and patrols


  • Building a comprehensive library and knowledge base on community resources
  • Sharing and disseminating community resource information
  • Documenting resident interactions, resident referrals, progress and any change in behaviour
  • Completing regular reassessments ; Completing Resident Care Plans when necessary
  • Completing incident reports and daily logs in a timely manner
  • Communicating relevant information to Caseworker about interactions with guests and observed behavior
  • Tracking statistics and prepare reports, as required
  • Attending training to obtain knowledge about topics such as Suicide Awareness, PTSD, Depression, Military Sexual Trauma, and Substance Abuse
  • Serving on internal and external committees, as requested
  • Providing input into the development of policies and procedures for designated programs
  • Keeping resident’s records and information confidential, updated and secure


  • Diploma or an undergraduate degree in related field
  • Background in military and social services
  • Minimum of 3 year of experience working with marginalized individuals
  • Strong communication skills and ability to work within a cross-functional team
  • Competent in use of MS Office
  • Excellent interpersonal, administrative, time management and organizational skills
  • Self-motivated and ability to work independently
  • Conflict resolution skills and ability to manage residents in crisis situations
  • A passion to be part of ending homelessness in Alberta


  • This position is located at 36th Street SE
  • Fulltime position: Monday to Friday, 8.00am – 4.30pm
  • Employment Security Check is required
  • As The Mustard Seed is a Christian ministry, we require our employees to be in agreement and to sign our statement of faith
  • Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
  • We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Start date: once a suitable candidate is found


Apply online using our Position Application Form on our Careers page. (https://themustardseedhr.wufoo.eu/forms/position-application-form/)


The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days. We embrace the concept of employment equity, which includes fair representation, anti-discrimination and reasonable accommodation.


Privacy Policy: The Mustard Seed follows the principles of privacy therefore the privacy policy will be adhered to. We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.


How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Apply online using our Position Application Form on our Careers page. (https://themustardseedhr.wufoo.eu/forms/position-application-form/)
Contact Details
Human Resources
The Mustard Seed

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