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Job Details

Job Number:  56745
Property Manager - Ted Kuhn Towers
Job Posted: Wednesday, 14 August 2019
Closing Date: Friday, 13 September 2019
(33 days ago)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Full time
Location: Surrey, BC Salary: Competitive Wage (Comprehensive benefit package & MPP after 3 months)

Permanent Full Time (35 hours per week)


Reporting to the Deputy Executive Director (DED), of Options Community Services, the Property Manager will be responsible for the effective management of Ted Khun Towers, a social housing program which consists of two buildings with over 420 bachelor and 1-bedroom units. We are committed to empowering individuals, supporting families and promoting community health.



  • Interviews and selects residents based on program criteria, suitability for the building, and confirmation of third party support for mental health or addiction issues.
  • Ensures the completion of Tenancy Agreement/Program Participant Agreement and move-in condition inspection reports and critical tenant information is gathered and maintained.
  • Builds positive relationships with residents and supports their personal development, encouraging healthy life choices and involvement in building and resident activities.
  • Oversees the collection of rent payments and rental arrears and informs DED of any issues or trends that require further corrective action.
  • Liaises with community agencies such as police and reports suspicious activities in or around the building.
  • Expertly executes program management tasks in collaboration with the Program Manager, including issue and risk management, building complex multi-phase program schedules, tracking dependencies and milestones, and communication of overall program status.
  • Managing all aspects of complex, large-scale supportive housing programming in a highly sensitive environment often through a consultative and collaborative process.
  • Developing and implementing effective programs, processes, procedures, and schedules for meeting project and program deliverables and resident’s needs.
  • Chairing and facilitating high-level resident and team meetings
  • Supervise the ongoing maintenance of training manuals and computerized records and documentation by performing audits to ensure accuracy of resident physical and virtual files, and statistical data.
  • Responsible for building revenue and expenses including preparing and operating within an approved budget; analyzing monthly financial statements and preparation of monthly management report; ensure billings and year-end adjustments are correct.
  • Oversee accounts receivable to ensure they are maintained at an acceptable level.
  • Work closely with Maintenance teams to ensure the efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate. 
  • Develop, administer, and submit regular financial reports and budgets (operating & capital) within established guidelines. 
  • Interact and effectively communicate on financial performance, property operations, staffing, and resident relations.
  • Conduct and document annual building inspections, as well as routine follow up to ensure all items identified are addressed in a timely manner. 
  • Ensure health & safety policies and procedures are compliant
  • Determines staffing including recruitment, scheduling, training, performance reviews etc.,
  • Ensures the training on Naloxone protocols in place for all employees and forwards records for personnel files.
  • Works with direct reports to establish deliverables with measureable objectives and timelines, develop plans for skillset growth, and conduct formal performance reviews.



Education, Training, and Experience:

  • Minimum seven (7) years’ experience and a Supervisory role.
  • Certificate or Diploma in Property Management or related field.
  • Diploma related to the area of building maintenance and construction.
  • Five (5) years’ experience in a property management environment (e.g. in social housing) including direct experience working in and with construction trades/maintenance and in conducting building and project inspections.
  • Valid BC Driver’s Licence and reliable vehicle with business insurance.
  • Valid First Aid Certificate.

Job Skills and Abilities:

  • Excellent communication (verbal and written), interpersonal and customer service skills.
  • Demonstrated ability to resolve work related conflicts and problems immediately on site.
  • Knowledge of and experience with word processing, spreadsheet, database software and property management programs.
  • Thorough understanding of the principles and practices of residential property management services, in particular relating to affordable housing delivery.
  • Extensive knowledge of the Residential Tenancy Act and rules and regulations, policies and procedures related to social housing management.
  • Ability to prepare and write reports and letters.
  • Crisis Line experience an asset.


** A full job description will be provided to shortlisted candidates**

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Resumes will be reviewed starting [August 21, 2019] but the posting will remain open until filled and will close without notice.

Please include a cover letter clearly indicating the posting number [#A2405] and outlining your qualifications and related experience for the position.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.

No phone calls please.
Contact Details
Slinder Balaggan, Deputy Executive Director
Options Community Services Society

www:   www.options.bc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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