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Job Details

Job Number:  56751
Casual Women's Support Worker
Job Posted: Thursday, 15 August 2019
Closing Date: Monday, 30 September 2019
(in 36 days)
Ishtar Women's Resource Society
Region: Fraser Valley Type: Casual
Location: Langley/Aldergrove Salary: $19.45 to $22.65


Casual Women’s Support Worker


Since 1973, Ishtar Women’s Resource Society has provided shelter, support, and advocacy for women and children who have experienced or are at risk of violence. We are the first women’s anti-violence organization in BC. Our transition houses and counseling and advocacy services are located in Langley, approximately 50 kilometers east of Vancouver, on the unceded territories of the Katzie, Kwantlen, Matsqui, and Stó:lō Nations.


Ishtar honours, embraces, and celebrates the power, resilience, courage, and knowledge of all women. We are working collaboratively for systemic change where equality means inclusion, opportunity, and accessibility for all. We work together locally for a world where all women and girls are safe emotionally, mentally, financially, physically, sexually, spiritually, and culturally.


At Ishtar, we operate two transition houses that provide safe, temporary shelter for women and their children who are fleeing violence or at risk of violence. Our houses are located at confidential addresses and operate 24/7. Transition house workers, known as Women’s Support Workers at Ishtar, offer crisis response, emotional support, and safety planning under the harm reduction model through a women-centred approach.


We are seeking passionate, energetic, and committed staff to fill our relief roster. Casual Women’s Support Workers are vital to our organization in providing on-call coverage for our transition houses. We are in need of multiple relief staff who are available to work a variety of shifts in our houses, including weekends, overnights, and holidays, sometimes with short notice. This work takes place in a communal, residential environment that can be stressful at times.


Job Type: Casual, with the opportunity to apply for all internal job postings

Salary: $19.45 to $22.65/hour


Job Summary: Using an intersectional feminist approach and working under the harm reduction model, the Women’s Support Worker provides assistance to women and children who are fleeing violence and abuse and staying at or considering coming to the transition house.


Key Duties and Responsibilities:

 Provides emotional support, accompaniment, transportation, referrals, and resources for women and children

 Supports women to meet their self-determined goals

 Cultivates a safe environment for women and children residing in the house

 Supports women from a harm reduction approach

 Provides advocacy as requested

 Responds to the 24/7 crisis line

 Consults and liaises with community service agencies to maintain up-to-date information on available resources and develop community relations

 Participates in public education to raise awareness of physical or sexual assault and/or abuse

 Maintains and provides statistics and reports regarding service delivery as required

 Promotes Ishtar Society’s Vision, Mission, and Values. Integrates the organization’s Belief Statements into their work. Adheres to all policies, procedures, standards, and systems.

 Performs other related duties as required



 Two years recent, relevant experience, and a diploma in a related social service field; or an equivalent combination of education, training, and experience

 Valid BC Class 5 Driver’s License and have a reliable vehicle (mileage paid for work use)

 Current First Aid Certificate (minimum CPR Level C with AED) and recent Naloxone training

 Intersectional feminist perspective, compassion, and a demonstrated understanding of oppression

 Current knowledge of issues and resources related to feminist anti-violence work

 Thorough understanding or harm reduction, especially as it relates to women, violence, mental wellness, substance use, sex work, and homelessness

 Ability to constructively resolve conflict with colleagues and women accessing services

 Excellent communication skills

 Ability to multi-task, prioritize competing demands, and work under pressure

 Ability to work independently and in a group

 Knowledge of the housing crisis in BC an asset

 Fluency in languages other than English a definite asset


Additional Information:

Ishtar Society is a BCGEU unionized workplace.

This position includes awake, overnight shifts and requires some lifting.


At Ishtar, we ground our work in anti-oppressive, intersectional feminist practice. We are committed to hiring women who reflect the women who access our services. Ishtar Society honours and respects the diverse cultures, identities, and knowledge among the communities in which we work and live. We work to provide a healthy, safe, and inclusive workplace where respect and diversity are recognized assets. As such, we invite Indigenous women (including First Nations, Inuit, and Métis women) to apply, and we welcome applications from self-identified women of all races, ethnic origins, religions, abilities, languages spoken, lived experience, and sexual orientations.


Application Process:

Please include an updated resume and a cover letter outlining what feminism means to you and why you want to work at Ishtar. Applications can be sent by email to . Note that only those selected for an interview will be contacted.

How to Apply
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Send cover letter and resume in PDF format only via emai
Contact Details
Andrea Thompson
Ishtar Women's Resource Society
#101, 6350 - 203 Street
Langley, BC, V2Y 1L9

Tel: 604-534-1011
Fax: 604-532-1929
www:   ishtarsociety.org/

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