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Job Details

Job Number:  57273
General Counsellor Ref #93-19
Job Posted: Wednesday, 4 September 2019
Closing Date: Tuesday, 17 September 2019
(2 days ago)
COSTI Immigrant Services
Region: Toronto Metro area Type: Contract - Full time
Location: Toronto Salary: $27.07 to $29.14 per hour



COSTI is a multicultural organization providing social services, settlement,
employment, and language training services. For more information about COSTI,
please visit our website at


This is a non-Union contract position, scheduled to work 35 hours per week**





  • Provides initial settlement services to Government Assisted Refugees (GARs) and/or private-sponsored refugees upon arrival in Canada.
  • Provides grief and supportive counselling as well as follow-up services in special needs cases.


  • Develops, delivers and monitors Resettlement Assistance Program (RAP) orientation sessions.


  • Advocates and case consults with other social service organizations and service providers.


  • Provides crisis intervention as required e.g. in cases of family violence.


  • Facilitates clients post departure services needs including: school/English classes’ registration and referral to follow-up services, e.g. CSS/Life Skills program.

  • Maintains program and statistical information in COSTI’s database (CIS), prepares monthly reports and updates funder’s database (iCARE).
  • Refers clients to community & social service agencies for additional settlement and legal services.






  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year of experience providing initial settlement counselling.

  • Must be fluent in one of the following languages: Arabic, Farsi, Dari.


  • Demonstrated experience providing services in the following areas; wife and child abuse, resettlement and victims of torture, war and displacement.

  • Previous case management experience.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Ability to negotiate and advocate with mainstream society and able to intervene during crisis.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Excellent communication, organization and coordination skills.
  • Possession of a current First Aid/CPR training certificate would be an asset.




**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.



            LOCATION:                           100 Lippincott Street, Toronto

                                                           and Hwy 401 and Victoria Park Ave.

           DURATION:                            September 16, 2019 to March 31, 2020

           SALARY RANGE:                  $27.07 to $29.14 per hour

           POSTING DATE:                    September 4 2019

           CLOSING DATE:                    September 17, 2019



Priority consideration will be given to those on Notice of Recall.

Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.


Qualified candidates are invited to submit their resumes and cover letters,
quoting reference #93-19, to:


Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario

M6E 3P2


Email:      Fax: 416.658.6590

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Please quote reference #93-19 and send your resume with a cover letter to:
Contact Details
Sharon Swift
COSTI Immigrant Services
1710 Dufferin Street
Toronto, ON, M6E 3P2

Tel: (647) 827-1417
www:   www.costi.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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