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Job Details

Job Number:  57550
Outreach Case Manager (Adult - Dari, Farsi, Pashto)
Job Posted: Friday, 13 September 2019
Closing Date: Thursday, 19 September 2019
(in 3 days)
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Vancouver/Burnaby Salary: $22.49 - $23.86/Hour, commensurate with experience


Outreach Case Manager – Adult - Dari, Farsi, Pashto



Family and Settlement Services



This position is responsible for providing wraparound case management services to refugee and immigrant youths and adults under the Vulnerable Immigrant Populations Program. The Outreach Case Manager provides comprehensive case planning, outreach and support to clients coping with multiple barriers to their settlement. Case Manager will help empower refugee/immigrant youth and adults towards the goals of greater independence and self-sufficiency.



·     A Bachelor's degree in a relevant field, or high school education and a certificate diploma in an appropriate area such as community social services, or community development with equivalent life/work experiences

·     Strong working knowledge of settlement integration issues facing vulnerable immigrant and refugee youth, young adults, adult and their families

·     Solid understanding of mental health issues affecting vulnerable immigrant and refugee youth, youth, young adults, adult and their families

·     Knowledgeable about local community resources, particularly professional and specialized services for at-risk or marginalized populations, and how to use those resources of the benefits of the clients

·     Good Knowledge of BC Systems and the capacity to connect clients to mainstream services

·     Experience in cross-cultural communication and service methods appropriate to clients with low literacy and low English skills

·     Experience working with clients suffering from social, emotional and mental health issues

·     Experience and a strong understanding of case planning and case management principles and techniques

·     Experience in teaching Life Skills, Literacy and Essential Skills

·     Experience with Youth and program planning, organizing recreational activities and social events

·     Training in facilitation and grassroots support groups

·     Proficient with basic computer equipment and able to use Microsoft Office Suite and basic internet skills

·     Language Competence: Candidates are fluent in Dari, Farsi and Pashto.

·     Ability to work in a team with internal and external stakeholders.

·     Satisfactory criminal record check.



35 Hours per week, some evening and weekends required.



$22.49-$23.86/hour, commensurate with experience


A competitive benefits package is provided with contracts of at least 1 year in length which offer a minimum of 17.5 hours of work per week.


RESUMES TO:         




Please reference “Your Name- Case Manager” in the subject line of your application and submit via email (Word/PDF format). No telephone calls please.



September 19, 2019


NOTE: Only those selected for an interview will be contacted.


Posting Date:

September 13, 2019


MOSAIC is committed to promoting equal employment opportunities for all members of the community

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
ATTN: Tigist Dubus, Manager, at
Please reference “Outreach Case Manager” in the subject line of your application and submit via email (WORD / PDF format). No telephone calls please.
Contact Details
Tigist Dubus, Manager, at
www:   www.mosaicbc.org/

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