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Job Details

Job Number:  57561
Transitional Support Coordinator - Youth Housing Program
Job Posted: Friday, 13 September 2019
Closing Date: Sunday, 13 October 2019
(in 27 days)
Region: Edmonton area Type: Full time
Location: Edmonton Salary: (not entered)

Are you passionate about working with youth (ages 14-17) and helping them discover their pathway towards adulthood? Do you identify yourself as being pro-active, collaborative and flexible – all while ready to take upon a leadership path? The Transitional Support Coordinator could be your next step in your social services career! You will walk alongside youth in their journey to adulthood, oversee the completion of all house related duties and lead community engagement initiatives with youth.


The Transitional Support Coordinator focuses on building relationships with youth through a non-judgmental, harm reduction, trauma informed and solution focused approach. You will play a key role in building a safe and supportive environment for the youth that promotes collaboration and innovation while ensuring the needs of youth are met. You will also support your team members with regular supervisory sessions including: coaching, check-ins, performance reviews and development plans to assist in their personal and professional growth!


Hours: Tuesday to Friday: 2:30pm to 11:30pm and Saturday: 1:00pm to 5:00pm; participation in on-call rotation depending on youth needs.


Why Join Our Team       

  • Double staffing model to better support our youth we walk alongside! 
  • Robust benefit program, RRSP contributions, 4 weeks’ vacation, EAP and other work related benefits.
  • Build relationships and connect people to the work we do.
  • Be a part of a supportive team, dedicated to professional and personal growth.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your leadership role.


In Your Role You Will

  • Teach, model and develop basic life skills (including but not limited to cooking, meal planning, time management, healthy relationships, medication regimens, problem solving etc.) with youth through the use of relationship-based approaches.
  • Encourage the house team and youth to create life skills development opportunities and learning related to their Transition Plans.
  • Communicate with the House Leadership Team regarding progress of the youth, significant changes in the youth’s behavior, any concerns/challenges that the youth is having, lack of follow through with expectations, etc.
  • Conduct supervisory check-ins, coaching sessions, performance reviews and development plans with team members to assist in their personal and professional growth.
  • Recruit and hire team members in partnership with Site Manager and Human Resources department.
  • Plan and manage the household budgets and expenditures in partnership with the Transitional Case Manager and Site Manager.
  • Perform, oversee and direct team members in ensuring the quality and consistency of household cleanliness is maintained according to guidelines, accreditation, licensing and safety standards.
  • Schedule, attend and facilitate meetings (house, team, youth and lead) on a consistent basis.
  • Oversee and approve schedules, shift vacancies, timesheets, expense reports and time off requests of team members.
  • Plan and prepare meals for the following day in conjunction with Transitional Support Workers and youth.
  • Review case notes, medication administration documentation, practices and all household paperwork is in compliance with agency policy/procedures, legislation, accreditation and licensing standards etc.
  • Develop and maintain positive relationships with neighbors, visitors and community league affiliations.


Education and Certifications


  • Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
  • Police Information Check with Vulnerable Sector Check.
  • Child Intervention Check.
  • Certifications (or willingness to obtain): Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS and Food Safety.
  • Reliable, registered vehicle, driver’s license, a recent driver’s abstract and valid insurance including two million dollar liability coverage.



  • Certifications: FOIP, Mental Health First Aid



  • 3+ years’ experience working with marginalized populations (youth experience an asset)
  • 1+ year related supervisory experience, including staff leadership, management of employees, projects quality improvement, training, and change management.
  • Working knowledge and experience with harm reduction, resiliency, trauma-informed and solution focused practice.
  • Strong crisis intervention/de-escalation training/skills. Ability to remain calm in crisis situations. Ability to work in high pressure and stress situations on a regular basis.
  • Demonstrated experience de-escalating crisis and potentially violent situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • Extensive background and experience working with youth struggling with substance use/addictions, poverty, mental health, traumatic histories, LGBTQ2S+, and Newcomers to Canada and/or refugees. Understanding and ability to respond to multiple, complex barriers faced by youth.
  • Proficient in MS Outlook, WORD, Excel, database applications and computer operation.



When applying, please submit a thoughtful Cover Letter and Resume outlining your interest, experience and qualifications to:


At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.


Thank you to all those apply. Only those short-listed will be contacted for an interview.

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
E-mail or visit our careers page at www.e4calberta.org
Contact Details
9321 Jasper Ave
Edmonton, AB, T5H 3T7

www:   www.e4calberta.org

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

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