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Job Details

Job Number:  57841
Family Support Worker
Job Posted: Wednesday, 25 September 2019
Closing Date: Sunday, 13 October 2019
(11 days ago)
Ishtar Women's Resource Society
Region: Vancouver & Lower Mainland, Fraser Valley Type: Full time
Location: Langley Salary: $22.02 - $25.65 per hour

Job Summary
The Family Support Worker is responsible for providing and coordinating support and advocacy, referrals and accompaniment for women whose experiences of gender-based violence has led to MCFD involvement. Working in collaboration with MCFD Child Welfare Workers, the overall goal of the Family Support Worker is to assist mothers to increase their families’ safety. The Family Support Worker supports mothers to meet both their immediate and long-term goals and needs recognizing that children’s safety is inextricably linked to that of their mothers. She embeds a strong feminist analysis of gender-based violence and intersections with race, culture, class, physical ability, sexual orientation, age and colonization in her practices.


Key Duties and Responsibilities

  • Assists women with navigating the Child Protection system
  • Stays connected with other community partners and attends meetings accordingly
  • Works as a part of the Ishtar Society team by staying informed, facilitating referrals, and liaising between Ishtar and MCFD
  • Maintains and provides statistics and reports regarding service delivery as required
  • Promotes Ishtar Society’s Vision, Mission, and Values. Integrates the organization’s Belief Statements into their work. Adheres to all policies, procedures, standards, and systems.
  • Performs other related duties as required


  • BSW or relevant field in related area and four years’ recent experience working with women
    experiencing gender-based violence or equivalent combination. Training and excellent skills in in
    conflict identification, resolution, negotiation and mediation
  • Valid BC Class 5 Driver’s License and have a reliable vehicle (mileage paid for work use)
  • Current First Aid Certificate (minimum CPR Level C with AED)
  • Intersectional feminist perspective, compassion, and a demonstrated understanding of oppression
  • Ability to develop and sustain respectful working relationships with women and mothers who have
    experienced gender-based violence as well as colleagues and community partners
  • A thorough understanding of the MCFD/Child Protection system and procedures and ability to explain
    processes to women accessing services
  • Ability to be highly discreet, at all times, to respect women’s privacy
  • High degree of self-awareness and cultural competence. Ability to adapt approaches to the cultural
    needs and practices of the family
  • A thorough understanding of systems and supports for women and children who have experienced or
    who are experiencing, violence, including gaps and barriers to services and resources
  • Excellent communication skills; fluency in languages other than English a definite asset
  • Ability to multi-task, prioritize competing demands, and work under pressure

Additional Information
Ishtar Society is a BCGEU unionized workplace.
This position requires some lifting.

At Ishtar, we ground our work in anti-oppressive, intersectional feminist practice. We are committed to hiring women who reflect the women who access our services. Ishtar Society honours and respects the diverse cultures, identities, and knowledge among the communities in which we work and live. We work to provide a healthy, safe, and inclusive workplace where respect and diversity are recognized assets. As such, we invite Indigenous women (including First Nations, Inuit, and Métis women) to apply, and we welcome applications from self-identified women of all races, ethnic origins, religions, abilities, languages spoken, lived experience, and sexual orientations.

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Please send a cover letter explaining why you are applying and what you would bring to this position as well as a current resume to Andrea Thompson, Program Director.

Posting will remain open until filled.
Contact Details
Andrea Thompson
Ishtar Women's Resource Society
#101, 6350 - 203 Street
Langley, BC, V2Y 1L9

Tel: 604-534-1011
Fax: 604-532-1929
www:   www.ishtarsociety.org/

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Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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