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Job Details

Job Number:  58045
Gift Shop Supervisor in Hospital
Job Posted: Thursday, 3 October 2019
Closing Date: Friday, 18 October 2019
(in 2 days)
Friends of University Hospital
Region: Edmonton area Type: Full time
Location: University of Alberta Hospital Salary: (not entered)

Retail Supervisor -- Immediate Hire

Supervisor -- Friends Gift Shop 

Job Type: Full Time Location: University Hospital, Edmonton Job Opened January 2, 2019 


Job Description Who We Are:  We are a Volunteer based Gift Shop located in the heart of the University Of Alberta Hospital. Our business under the leadership of our Store Manager contributes financially to the Friends of University Hospital organization. These financial contributions allow us to operate our non-profit organization, support our programs and fulfill our mission: A hospital experience that is one of exemplary healing, caring and compassion!


 What Is This Position About? The Gift Shop Supervisor ensures the day-to-day operations of the Friends Gift Shop are run in such a manner so that all who enter the Gift Shop are greeted and welcomed into our retail environment. This environment will be complimented by the compliance of all Health and Safety requirements as well as standard practices in maintenance, cleanliness and presentation of product. The Supervisor will supervise Volunteers throughout their shift to ensure all customers receive customer service excellence. The Supervisor will work with the Volunteers on a daily basis and as needed will coach when there is an opportunity to do so. In some cases they will act as additional support on sales floor or point of sale as required. The Supervisor will foster and ensure a positive working environment is maintained. . Under the direction of the Gift Shop Manager and Assistant Manager, the Supervisor team will work towards sales increases, gross profit and marketing of products within the Gift Shop. This will come in the form of: product selection, ordering and placement. Pricing and monitoring. 


Qualifications: •Minimum of two years experience in retail, sales and customer service.

•Attention to detail

•Organizational skills

•Experience in maintaining Inventory levels

•Loss Prevention experience and procedures

•Time Management and planning for deadlines

•Business Awareness

•Strong communication skills. I.e., Written and Spoken.

•Customer First Mindset

•Computer skills. I.e., Windows and POS systems•


Flexibility Applicant Must: •Possess a strong sense of confidentiality

•Have excellent interpersonal and organizational skills

•Ability to work independently or as part of the team

•Be able to complete work assignments, organize and prioritize while adapting to interruptions

•Use good judgment and apply initiative

•Demonstrate a commitment to customer relations and hospitality by being caring and courteous to patients, families and visitors.

•Have a high level of honesty and integrity and be able to follow directions and guidelines 


When Applying:  All applicants are required to email a cover letter and resume to Christina. Closing date is October 9, 2019. Only those candidates selected for an interview will be contacted. Thank you for choosing to apply with the Friends of University Hospital Gift Shop. 


Job Type: Full-time 

Experience:•sales, supervisory role and customer service: 2 years

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Contact Details
Christina Foulkes
Friends of University Hospital
Edmonton, AB, T6G2B7

Tel: 780-407-6951

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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