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Job Details

Job Number:  58104
Front Line Worker
Job Posted: Friday, 4 October 2019
Closing Date: Friday, 1 November 2019
(in 17 days)
Shepherds of Good Hope
Region: Central Ontario Type: Casual
Location: Ottawa Salary: $15.01- $21.79 per hour


Shepherds of Good Hope is looking to add to its dynamic team of employees! Are you passionate about helping others? Are you interested in learning about leading-edge harm reduction programming? Want to gain experience in the social service field? Shepherds of Good Hope is hiring casual staff to work in a wide variety of shelter and supportive housing programs across the city. Joining the team as a casual employee also provides access to frequent internal postings for regular part time and full time positions and a comprehensive group benefits package. There are consistent opportunities to cross-train into other diverse programs and departments that interest you.


Shepherds of Good Hope is one of the largest not-for-profit organizations dedicated to meeting the needs of homeless and vulnerably-housed individuals in the city of Ottawa. Many individuals who access our programs and services live with trauma, mental health challenges and addictions. A leader in supportive housing and harm-reduction, Shepherds of Good Hope provides around-the-clock, comprehensive services to both women and men in multiple locations across the city. By offering innovative programs and services in a non-judgmental environment, we are creating a community for all through acceptance, compassion and care.



 Provide support to high acuity clients, including provision of basic needs, crisis intervention, engagement and referrals.

 Establish professional relationships that respect the dignity and individuality of each client and staff member.

 Support clients through the maintenance of a clean and sanitary environment in accordance with the needs of the program.

 Follow program procedures for distribution of medication and other supplies.

 Effectively utilize communication systems to convey client and program related information.

 Work independently and as a member of the team.

 Work collaboratively with partnering agencies.

 Engage in client advocacy.

 Demonstrate knowledge of and ability to carry out all safety requirements and emergency procedures.

 Additional duties as required.



 Post-Secondary education in Social Science or Human Services or equivalent experience

 Knowledge of addiction, mental health, and poverty issues

 Able to work using a health promotion approach and harm reduction philosophies

 Effective conflict resolution, problem-solving, and decision-making skills; good judgment

 Experience with Non-Violent Crisis Intervention and behavior/intoxication assessments considered an asset

 Strong written and verbal communication skills

 Promotion of values such as compassion, empathy, patience and inclusion

 Experience in maintaining accurate records

 Proficiency in Microsoft Office and related software is required

 Able to lift up to 25kg.


Shepherds of Good Hope is committed to being responsive to the diverse needs of our clients, residents, employees and volunteers, including those with disabilities. Please inform us if you require accommodation through the hiring process and we will work with you to meet your needs.

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Send your resume and covering letter, quoting positing number 2019-069 to no later than 4:00 p.m. on November 1st, 2019.
Contact Details
Please direct all questions to
www:   sghottawa.com

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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