(not logged in)

Hide nav pane
Free Online Training
Upgrade your skills in Fundraising, Marketing, Leadership, and more. All 100% Free!
free courses at nonprofitready.org
Sign up now at

Job Details

Job Number:  58210
Infrastructure Support Analyst - Systems Administrator
Job Posted: Tuesday, 8 October 2019
Closing Date: Monday, 9 December 2019
(3 days ago)
BC Housing
Region: Vancouver & Lower Mainland Type: Full time
Location: Burnaby Salary: (not entered)


Job ID:  3230





Reporting to the Manager, Infrastructure Services, the Infrastructure Support Analyst provides the administration and support for BC Housing’s hybrid cloud infrastructure including infrastructure as a Service, Virtual server management and hypervisors (VMware, Hyper-V), Storage systems, MS Windows and Red Hat/Oracle LINUX servers, data backup, Citrix remote access and VPN, Cisco voice and data networks, endpoint related infrastructure devices and services, including desktop, laptop, mobile, printing and associated devices and systems.  Provides tier-2 help desk support for infrastructure issues and maintains the integrity of the Disaster Recovery site.  The emphasis for this position will be for Windows Server, Exchange, VMware, and backups (currently Commvault), but other duties may be assigned as required.


The successful candidate must be a keen self-starter who works well with an established team, takes initiative in identifying problems and solutions, ensuring quality through planning and testing/validation.





The successful candidate will have the following:



  • Minimum of Five years’ experience in advanced level technical infrastructure positions with implementation, administration and configuration of all aspects of corporate technology environment
  • Plus, Two or more of the following Professional Certification(s) in good standing:
    • Citrix certification (CCA or CCAA)
    • Cisco certification (CCNP)
    • Microsoft MCSE or equivalent
    • VMWare certification (VCP or VCAP. VCP-DT an asset)
    • Degree or diploma in Information Technology or Computer Science from a recognized post-secondary institution


Or an equivalent combination education, training and experience acceptable to the employer.


  • Demonstrated advanced technical configuration, implementation, and support with the following technologies:
    • Microsoft operating systems, Exchange 2013/2016, DNS, DHCP, IIS, Active directory
    • Experience with enterprise backup solutions, Commvault preferred
    • VMware experience, preferably with vCenter 6.7 and ESXi 6.5
    • Hybrid Cloud, including Azure and Exchange Online
    • Microsoft Office Suite (Office 365), and SharePoint
    • PowerShell scripting experience
    • LAN/WAN Technologies, TCP/IP protocol
    • Red Hat/Oracle LINUX experience would be an asset
    • Citrix XenApp and/or NetScaler experience would be an asset
    • LANDesk experience would be an asset
    • Endpoint technologies including workstations, laptops and mobile devices
    • Server and LAN/WAN hardware, network administration
  • Excellent customer service skills.
  • Excellent organizational and analytical skills
  • Excellent communication and inter-personal skills
  • Excellent organizational, analytical, and problem-solving skills
  • Good knowledge and understanding of the Project Management framework
  • Good knowledge and awareness of new technology trends and opportunities
  • Physical ability to lift computer and other data center equipment
  • Ability to work within a team of technical analysts and be a team player
  • Ability to train others to take on duties while absent
  • Ability to work effectively with minimum supervision
  • Ability to generate and articulate new ideas
  • Ability to adapt quickly and effectively to new technologies
  • Ability to create and update technical and training documentation
  • Ability to excel working under pressure to meet deadlines and changing priorities


  • Please Note: Successful applicant(s) are subject to a satisfactory criminal record search.


How to Apply:


Please review the attached job description for a complete list of duties, qualifications and competencies.  To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position.  This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.



Please review the Job Description prior to applying

 (When there is a pop up asking if you wish to view only secure items, press no)



As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.


Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted


If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers


We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted
Contact Details
BC Housing
www:   www.bchousing.org/careers

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Home Skip to content Skip to navigation Contact us Access keys Hide Left Pane Find a job Post a job