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Job Details

Job Number:  58432
Crisis Line Support Worker - Fraser Health Crisis Line - 2 Positions
Job Posted: Friday, 18 October 2019
Closing Date: Sunday, 17 November 2019
(2 days ago)
Options Community Services Society
Region: Vancouver & Lower Mainland Type: Part time
Location: Surrey, BC Salary: Compensation is in accordance with Appendix A of the BCGEU Collective Agreement.

Permanent Part Time (24 hours per week) – 2 Positions
(Must be available to work varied shifts)


Assist with crisis line volunteer recruitment, training, scheduling and monitoring; to provide support and leadership to volunteers; to ensure that the phone-room is operated and maintained in a professional and efficient manner; to answer crisis line calls as necessary to ensure 24-hour service delivery and to represent the program in the community. This position requires varied shift times including some evenings and weekends as determined by program needs and carrying an on-call phone on a rotating basis with other program staff.

Education, Training, and Experience:

  • A two-year Diploma in one of the social sciences from a recognized educational institution in combination with two years direct service in the human service field, or an equivalent combination of education and experience.
  • Crisis Line Training and experience responding to crisis calls (mandatory).
  • Police Information & Criminal Record Checks that meet the bona-fide occupational requirements of the position.


Job Skills and Abilities:

  • Excellent oral, written and interpersonal communications skills.
  • Knowledge of mental health issues, family violence, suicide risk assessments and interventions and volunteer management.
  • Knowledge of community resources.
  • Experience volunteering or working with volunteers.
  • Awareness of, and sensitivity to, ethnic, cultural, physical, sexual, developmental and life-style diversities.
  • Proficiency with Microsoft Office applications and client data tracking systems.
  • Ability to identify sensitive issues and maintain confidentiality.


How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Resumes will be reviewed starting [October 25, 2019] but the posting will remain open until filled and will close without notice.

Please include a cover letter clearly indicating the posting number [#A21465] and outlining your qualifications and related experience for the position.

No phone calls please.

NOTE: Options Community Services Society is an equal opportunity employer committed to hiring a diverse workforce. Applicants not selected for an interview will not necessarily be notified. An eligibility list will be maintained for up to 6 months.
Contact Details
Thaddée Bergler, Program Manager
Options Community Services Society

Email: T
www:   www.options.bc.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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