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Job Details

Job Number:  58463
Direct Response Marketing Coordinator
Job Posted: Monday, 21 October 2019
Closing Date: Wednesday, 20 November 2019
(in 8 days)
BC Children's Hospital Foundation
Region: Vancouver & Lower Mainland Type: Contract - Full time
Location: Vancouver Salary: (not entered)

Direct Response Marketing Coordinator

full-time, maternity leave contract (Jan 2020-Feb 2021)



What we do

At BC Children’s Hospital Foundation, we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire communities and people to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation centre.


Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our mission forward.


What you’ll do

BC Children’s Hospital Foundation (BCCHF) has an exciting opportunity for a talented and enthusiastic Direct Response Marketer to join our extraordinary team.


Reporting to the Associate Director, Annual Programs, the Direct Response Marketing (DRM) Coordinator will play a key role in the overall strategy, creation, and execution of BCCHF’s DRM program, which includes mail, email, telefundraising, door-to-door, and business-to-business fundraising campaigns.


More specifically, the Coordinator will:

  • Coordinate the execution of several mailings and E-appeals a year including providing primary review of campaign plans, campaign copy/art, data plans, print proofs and lazer lives and requesting data pulls from the Information Systems team.
  • Initiate the importing of appeal codes for each mailing/email with the Information Systems and Donor Services teams on a timely manner (before mailings/emails are deployed) to ensure gifts are coded accurately.
  • Create revenue reports in Raiser’s Edge NXT for each mailing, email, door-to-door, business-to-business, and telefundraising campaign.
  • Work with Marketing & Communications to request patient family stories to be profiled in direct mail and email appeals.
  • Monitor a variety of Foundation email boxes for donor inquiries. Promptly respond to donor inquires via phone, email or mail as necessary for the direct mail, telefundraising, door-to-door, and business-to-business programs.
  • Work closely with the Donor Services team to process direct response marketing monthly donations data on a weekly basis.
  • Work with external partners and consultants (mailhouses, printers, agencies) on a daily basis.

What you bring

As the successful candidate you will have a degree or diploma in business, marketing or arts or an Associate Certificate in Fundraising. Your education is complemented by three to five years of directly related fundraising experience with a focus on direct marketing.

Our ideal candidate embodies our values of Excellence, Collaboration, Integrity, Accountability and Innovation and also demonstrates the following knowledge, skills and abilities:

  • Sound knowledge of fundraising, donor cycle strategies and marketing;
  • Demonstrated experience with direct mail and/or management of direct marketing programs
  • Exceptional interpersonal skills
  • Proven ability to generate business through acquisition/business development
  • Proven success in building and maintaining donor and vendor relationships
  • Strong ability to analyze, plan, initiate and complete projects in a timely basis
  • Strong attention to detail
  • Exceptional written and oral communication skills
  • Proficient using Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
  • Raiser’s Edge NXT or other database experience is an asset.

Join us

We believe that anything is possible. And that permeates every action we take. As a team, we push ourselves to constantly aim higher in our work. We try new things and challenge the status quo. We respect each other and act from a place of compassion in everything we do.


While we take our work seriously, we’re also big on taking care of our team. We offer perks like a nine-day fortnight schedule and flexible hours, topnotch health and dental benefits, and a commitment to professional development.


We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for ten years in a row.


Seem like the right place for you? Join us and help kids shine. Apply online at by November 11, 2019 at www.bcchf.ca/careers

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Apply online at BCCHF.ca/careers
Contact Details
Whitney Brunet
BC Children's Hospital Foundation
938 West 28th Ave
Vancouver, BC, V5Z 4H4

Tel: 604-875-2345

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