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Job Details

Job Number:  58991
Coordinator, Supportive Living (Group Homes)
Job Posted: Friday, 8 November 2019
Closing Date: Friday, 15 November 2019
(in 3 days)
Canadian Mental Health Association - Calgary Region
Region: Calgary area Type: Full time
Location: Calgary Salary: (not entered)

POSITION TITLE:                  Coordinator


PROGRAM:                           Supportive Living (Group Homes)


JOB TYPE:                             Permanent


HOURS OF WORK:              Full-time with overnight shifts


POSITION OVERVIEW:        The Coordinator plays a crucial role as the first point-of-contact, providing information and support as individuals embark on their wellness journey. This role delivers an excellence in standard of care while providing positive, compassionate service and problems solving skills to help assist clients’ needs.


Key Client Service Responsibilities and Specific Accountabilities:

Coordinators offer program support 24 hours 7 days a week. This support includes:

  • The development and review, in conjunction with the client and their support team, a Service Plan that includes measurable goals designed to enhance/maintain independent living skills.
  • To liaise with community partners on a regular basis to ensure collaborative efforts in assisting clients to meet their personal goals.
  • To assist clients in establishing peer, family, and community support networks.
  • To provide clients with consultation and supportive counseling in the event of an emergent or crisis situation.
  • To advocate for clients when necessary and to ensure they receive adequate care, treatment services, and information from the community and CMHA.
  • To facilitate a cooperative living environment through the use of regularly scheduled community/house meetings, and individual interventions when necessary.
  • To maintain effective written and verbal communication systems necessary for client service delivery and program functioning.

Additional Team Responsibilities, Competencies & Personal Attributes

  • You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
  • An interest in lifelong learning along with empathy and insight.
  • Flexible and adaptable.
  • High level of initiative and self-motivation.
  • Sound judgement and the ability to work independently and as part of a team.


  • Minimum education – Bachelor of Social Work (BSW) or Bachelor in Psychology or recognized diploma or undergraduate degree in a human services area and equivalent experience may be considered.
  • At least two (2) years of experience working with persons with a diagnosed mental health condition, preferably in a skill development or residential environment.
  • Experience working with individuals with substance abuse issues an asset.
  • You have worked in the mental health field for over two years and have a deep commitment to and understanding of the recovery model. You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
  • Current Applied Suicide Intervention Skills (ASIST) certification.
  • Current First Aid and CPR certifications.
  • Must be able to work flexible shifts.
  • Valid driver’s license and a vehicle.

Working Conditions


This job requires a mix of sitting, standing and moving, with a balance between computer-based work and verbal communication.  The candidate may be required to balance priorities between different stakeholders.




The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be a thorough list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

How to Apply
Please mention you saw this posting on WorkInNonProfits.ca.
Interested applicants should submit a cover letter and resume to CMHA Human Resources at .
Contact Details
HR Department,
Canadian Mental Health Association - Calgary Region
200, 1040 7 Avenue SW
Calgary, AB, T2Z 0M4

Tel: 4032971700
www:   cmha.calgary.ab.ca

 Thanks for looking on WorkInNonProfits.ca and good luck with your job search!

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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