Since 1990 Catherine Rockandel has worked as a process facilitator, a community and organizational engagement strategist, and a partnership planner in the public, private and non-governmental sectors. She works with communities, cultural, social, educational, and industry organizations to facilitate collaborative planning and enhance strategic decision-making. We help our clients to build relationships in communities and transform conflict through collaboration. Our cooperative approach is equitable, builds trust, and creates opportunities. The results are sustainable relationships that leverage and maximize resources. Ms Rockandel is able to analyze micro level issues, while retaining a macro level perspective. She enjoys linking theory with practical experiential teaching and has core competencies in consensus building, facilitation, and project management.
OUR CLIENTS BENEFIT FROM OUR EXPERIENCE
School District 38: Richmond, March 2015 – 2016
Working with staff and trustees to develop and implement a comprehensive engagement strategy with stakeholders and partners as part of a long-range facilities master planning involving school closures
Thompson Creek Metals - Mt Milligan Community Sustainability Committee, 2011 - 2016
Ongoing facilitation of the quarterly regional stakeholder meetings and committee teleconferences for the Community Sustainability Committee. Municipal and First Nations governments, economic development, education and health institutions along with local businesses are working to understand the issues, enhance the benefits and minimize impacts of the mine.
Chevron Canada: North Burnaby Refinery, 2011 – 2016
Ongoing facilitation of the quarterly Community Advisory Panel comprised of local residents, municipal and regional regulatory representatives to discuss issues relating to refinery operations. As well Catherine facilitates the Annual Public Information Meeting in November.
Wesgroup Properties, New Westminster, August 2015 – 2016
Developed engagement strategy to discuss rezoning options and potential community amenity contributions with McBride/Sapperton neighbourhood for the Brewery District development.
North Vancouver Community Arts Council, October 2015
Facilitated two-day strategic planning retreat for Board of Directors and management staff to identify vision, strategic directions and key priorities to 2020
School District 42: Maple Ridge - Pitt Meadows, February 2015 – October 2015
Working with staff and trustees to develop and implement engagement strategy with stakeholders and partners as part of master planning for school district facilities and programs.
BC Housing Communications, August 2015
Facilitated workshop to discuss change management issues and the development of strategies in the context of current priorities
District of West Vancouver, April – June 2015
Facilitating the planning and development of five year Visual and Performing Arts Strategy with District of West Vancouver cultural institutional staff and non-profit organizations
District of Squamish, Woodfibre Liquefied Natural Gas Committee, June 2014 – March 2015
Facilitation of the DOS WLNG Committee comprised of local residents, municipal staff, stakeholders and the Squamish First Nation. The purpose of the committee’s work is to provide an objective view of technical implications and public interests surrounding the project.
Sechelt Sustainable Communities, District of Sechelt, February 2015
Planning and facilitation of a workshop to engage the public and citizens in the visioning process as part of the master planning for a 400-acre sustainable community
Thompson Region Division of Family Practice, February 2015
Facilitated a one and half day strategic planning retreat for Board of Directors to identify strategic directions and priorities for next one to three years.
Squamish Lillooet Regional District, January 2015
Facilitated two day strategic planning to identify regional board’s direction for next four years.
District of Squamish, December 2014
Facilitated two and a half day Council orientation and team building workshop.
Burnaby School District 41, November 2014
Facilitated workshop for Aboriginal Education team to enhance learning environments and identify how to best support Aboriginal student success
Squamish Library, November 2014
Facilitated strategic planning workshops for the board and staff.
District of North Vancouver, Wedgewood Developments, May 2014
Facilitated a Public Information Meeting for residential development at Braemar school site.
City of North Vancouver, March – April 2014
Facilitated four Official Community Plan Town Hall meetings
North Vancouver School District, 2012 to April 2014
Worked with NVSD Staff and Trustees to plan & develop a community engagement strategy and facilitate Workshops, Open Houses, Public Meetings and World Café processes. The purpose was to engage students, parents, District and City of North Van staff and Council, the North Vancouver Recreation Commission and other stakeholders to discuss issues, concerns and identify opportunities for eleven surplus school properties and upgrades to other properties.
Coquitlam School District 43, August 2013 to March 2014
Working with Staff and Trustees to plan & develop a community engagement strategy and to facilitate a Local Government meeting, an Open House, and four public dialogues to inform land management decisions.
Downtown Vancouver Association, February 2014
Facilitated the inaugural Planning Summit with members to identify issues and priorities for 2014
District of North Vancouver, William Griffin Community Recreation Centre, January 2014
Facilitated the Public Information Meeting for the redevelopment of William Griffin.
161 East Keith Rd, City of North Vancouver, January 2014
Facilitated Town Hall Meeting for proposed rental/strata housing development by FDG Property Mgmt.
Parks Canada, Gulf of Georgia Cannery Historic Site, October to November, 2013
Facilitated a stakeholder visioning with Steveston community based organizations. This vision informed the strategic planning session with the Cannery’s Board of Directors and staff.
North Vancouver School District, Aboriginal Education, November 2013
Facilitated a one-day planning workshop for First Nation Support Workers, Success Teachers, Eslha7an teachers and the District Administrator.
District of West Vancouver, October 2013
Facilitated two Town Hall Meetings for a cellular tower location development in West Vancouver.
SFU, Beedie School of Business, June 2013
Facilitated faculty and administration planning workshops to identify key strategies for continuing to deliver high quality programs while also developing innovative approaches for bridging diversity and increasing success factors for undergraduate students.
Methanex Corporation, May 2013
Facilitated annual three-day Global Public Policy Planning meetings in Vancouver. The meetings focused on different aspects of the business and the implications of public policy issues to support corporate goals, manage risk, reputation management, and leadership.
Metro Vancouver & FCM, National Zero Waste Council, March - June 2013
Facilitation of webinars, teleconferences and face-to-face meetings, as well as strategic planning to support corporate and public sector members to create the Council structure and initiate work planning to harmonize waste prevention and reduction across Canada.
Catalyst Paper, B.C., March - June 2013
Facilitated workshops with senior executives, managers and supervisors from all areas of the company to explore leadership issues and support planning through a broader corporate cultural transition.
Squamish Lillooet Regional District, 2013
Facilitated public meetings in January and May with residents of the Upper Squamish Valley to understand zoning issues and get input into the development of zoning.
Larco Investments, West Vancouver April 2013
Facilitated a Public Information Meeting for the new residential development at 752 Park Royal.
Anthem Properties, District of North Vancouver, April 2013
Facilitated a Public Information Meeting for Maplewoods development
Interim First Nations Health Authority, March 2013
One day workshop facilitation for the development of regional structures and policies to implement new First Nations health planning accords as per federal and provincial mandates.
Edgemont Seniors Living, District of North Vancouver, March 2013
Facilitated 300 citizens in a public information meeting for the development of seniors centre.
Turning Point Recovery Centre Society, District of North Vancouver, March 2013
Facilitated public information meeting for drug and alcohol recovery in North Vancouver.
Britannia Mine Museum, February 2013 - 2006
Facilitated workshops over the years including strategic planning and a workshop on non-profit sustainability for the Museum as it embarked on the redevelopment of the Britannia heritage site. The workshops supported staff to evaluate the financial health and mission impact of the Museum.
District of West Vancouver, January 2013
Facilitated a Public Information Meeting for the 1300 Marine Drive, West Vancouver project.
Sea to Sky Community Services Society, Squamish, 2013 - 2009
A geographically diverse agency, over the past five years we have engaged staff, management and the board in the annual strategic planning, as well as facilitate the board and management planning session.
161 East Keith Road, City of North Vancouver, December 2012
Facilitated a Public Information Meeting for FDG Property Management
City of North Vancouver, November 2012
Facilitated the Town Hall Meeting for the Harry Jerome Recreation Complex.
Avanti Kitsault Mine, September and November 2012
Facilitated the Environmental Assessment Office Working Group meetings in September and November 2012 involving federal, provincial and regional government regulators, environmental consultants, company representatives, the Nisga’a Lisims Government, Gitanyow Hereditary Chiefs, Gitxsan First Nation, and the Metlakatla First Nation
Association for Mineral Exploration, November 2012, 2011 & 2010
Facilitated the annual staff strategic planning that included team building, clarifying roles & responsibilities, effective communication, and action planning.
North Vancouver School District, October 2012
Facilitated the annual retreat for the North Van Outdoor School Advisory Committee.
Diebolt Larson Developments, District of North Vancouver, September 2012
Facilitated Public Information Meeting for development on Larson Road.
Onni Group of Companies, City of North Vancouver, July 2012
Facilitated the Town Hall Meeting for Onni’s development of the Safeway site at 13th and Lonsdale.
Interim First Nations Health Authority, July 2012
Facilitated planning session with senior staff from the federal and provincial government and the First Nations Health Authority to identify priorities for implementing First Nations health policy in BC.
Missing Women’s Commission of Inquiry, May 2012
Facilitated the public forums: Improving Missing Person’s Practices: Investigating Missing Persons and Police Relationships with Victims’ Families, the Community, the Public, and the Media. Inter-Jurisdictional Collaboration and Coordination Among Police; Enhancing Police Accountability; and Moving Towards Healing and Substantive Change: Healing, Reconciliation and Implementation. Ms. Rockandel’s role was to support diverse stakeholders from the families of missing women, non-profit groups working in the Downtown Eastside, First Nations, residents, Police and other stakeholders to share their perspectives and recommendations with the Commissioner, the Honorable Wally Oppal.
North Vancouver Outdoor School, May 2012
Facilitated a focus group of twelve business and tourism leaders from throughout the Lower Mainland and Sea to Sky region to assess tourism and entrepreneurial opportunities for the new LEED Platinum North Shore Credit Union Environmental Learning Centre, and the surrounding 420-acres of ecological reserve lands that make up the North Vancouver Outdoor School campus.
District of North Vancouver Town Hall meeting, May 2012
Facilitated the Town Hall meeting for a development in the Seymour Blueridge area of North Vancouver
City of North Vancouver Town Hall meeting, May 2012
Facilitated the Town Hall meeting for BTI Development in the Lower Lonsdale area of North Vancouver
Interim First Nations Health Authority, April 2012
Facilitated a full day planning session with management team from across BC to develop the Health Actions communications and engagement pathway for implementing First Nations health policy in BC.
Seabridge Gold, KSM Mine, March - May 2012
Facilitated series of working group meetings (Transportation Issues and Alternatives for the Tailings Management Facility) to review technical reports with the Environmental Assessment (CEA/ BC EAO) Technical Working Group that includes: Nisga’a Lisims Government, Gitanyow Hereditary Chiefs, Gitxsan, and Tahltan First Nations, Federal and Provincial regulators, and representatives from Local Government and the State of Alaska
Squamish Community Foundation & Social Planning Council, April 2012
Facilitated a community forum of 80+ diverse stakeholders to discuss housing, transportation, parks and recreation, health, arts & culture, etc and to identify strategies for collaboration and implementation.
Federation of Canadian Municipalities: Sustainable Communities Conference, February 2012
Delivered training sessions for municipal governments on developing partnerships as part of municipal Integrated Community Sustainability Plans.
BC Hydro – John Hart Dam, August 2011 – February 2012
Working with exhibit designers Aldrich Pears & Associates we conducted stakeholder and community consultation for the development of an interpretative plan for the John Hart Dam project.
Onni Group of Companies, Richmond, February 2012
Our firm facilitated two Open Houses for Onni’s Imperial Landing development in Steveston.
Thompson Creek Metals Company - Mount Milligan Operations Planning, January 2012
Facilitated two-day strategic work planning and communications issues discussion for the mines management team.
Association for Mineral Exploration- Regional Committee, December 2011
Facilitated a World Cafe process for the Board of Directors and Regional Committees to enhance communication and to build understanding about key issues, concerns and committee projects in 2012.
Mt Currie – Lil’wat Nation Elders & Council Gathering, December 2011
Facilitated discussion between Council and Elders about issues relating to the development of Elder Housing & Gathering facility
North Vancouver School District, September 2011
Facilitated the annual one and half day retreat for the North Van Outdoor School Advisory Committee to explore alternative governance models and undertake planning for the Environmental Learning Centre.
Mt Currie Health Centre/ Lil’wat Nation, October 2011
Facilitated Community Health Care Gathering to review and get input on the draft ten-year health plan.
Mt Currie Health Centre/ Lil’wat Nation, June 2011
Our firm facilitated the Community Health Care Gathering to get input and foster constructive dialogue amongst the community about key health issues as this First Nations Band moves towards the development of its ten-year health plan.
Grosvenor Americas & Citimark, City of North Vancouver, June 2011
Our firm facilitated the Town Hall Meeting developing a community engagement report for the development of West 15 Project Holdings at 140-150 W 15th Street, North Vancouver.
Darwin Properties & City of North Vancouver, May 2011
Facilitated the Town Hall Meeting developing a community engagement report for the re-location of the City Operations Centre and re-development of current Operations Centre to Creek Crossing.
Onni Group of Companies, City of North Vancouver, May & June 2011
Our firm facilitated an Open House and prepared a report on community and stakeholder meetings for Onni’s development of the Safeway site at 13th and Lonsdale, City of North Vancouver.
District of Mackenzie, BC, January 2011
We facilitated a series of workshops for staff and Council as part of the Integrated Community Sustainability Planning being undertaken in the community.
Association for Mineral Exploration BC, January 2011
Facilitated the policy forum at the Association’s Annual Conference for mining regional exploration groups, directors, committee chairs and members.
District of Mackenzie, BC, September – November 2010
Our firm facilitated strategic planning with the Mayor and Councilors in Mackenzie to build the foundation for the development of an Integrated Community Sustainability Plan
Association of Service Providers for Employability and Career Training (ASPECT), Nov 2010
Facilitated a one-day planning session between service provider senior management and representatives from BC financial institutions to review the BC Ministry of Social Development, Employment and Labour Market Division's new financial model and payment structure. A report from the session was submitted to government and the recommendations were accepted and acted on by government.
Brook Pooni Associates, City of North Vancouver, November 2010
Our firm facilitated a Town Hall Meeting on behalf of the Harbourside Waterfront Steering Committee: City of North Vancouver, Brook Pooni Associates, Concert Properties, and Knightsbridge Properties. The meeting engaged residents to share their perspectives on the Harbourside Policy Plan.
Resources North Association, June 2010
Facilitated a two-day strategic planning session for the Board of Directors in Prince George, BC. This work explored the development of alternative delivery models with resource-based industries in the region and the McLeod Lake First Nation.
UBC Faculty of Dentistry, June 2010
A one day facilitated session for staff to follow up on a session held in August 2009 to review progress on action plans, to build understanding in terms of group dynamics, and the conflicts that result from difficult dynamics.
Health Canada & Community of Federal Regulators, March 2010
Facilitated a two-day workshop for regulators from a variety of federal departments on how Ottawa regulates industry. The workshop was also webcast across Canada.
Leaders Matters LLC Florida, March 2010
Facilitated employee focus groups for television and radio properties in Vancouver and Calgary as part of an overall Rogers Media Cultural Assessment for Rogers Communications Inc.
Association for Mineral Exploration BC, January 2010
Facilitated a policy forum at the Association’s Annual Conference for regional exploration groups, directors, committee chairs and members to review and discuss AME BC’s five Guiding Principles and Top Seven Issues facing the BC mineral exploration industry in 2010
North Vancouver Museum, April 2009 to April 2010
We worked as part of a team with Hotson, Bakker, Boniface Haden Architects and Aldrich Pears Exhibit Designers to develop a vision for the Museum. We conducted stakeholder research, manage community engagement processes, facilitating planning workshops, and conduct preliminary partnership planning with potential partners including the Squamish Nation and the North Shore Multicultural Society.
Putting Children First Initiative, September 2009 to March 2010
Our role was to facilitate a multi-stakeholder engagement process in the geographically dispersed Sea to Sky corridor that includes the Municipalities of Squamish, Whistler, Pemberton, Squamish First Nation, Mt Currie Band, N’Quatqua First Nation and the Lower Lakes First Nations communities of Douglas, Skatin, Samahquam and Tipella. Our work resulted in these communities and Vancouver Coastal Health, Ministry of Children and Family Development, School District 48, Sea to Sky Community Services signing a Memorandum of Understanding that enhances collaboration, coordination and the efficient use of finite resources in providing services to children 0-6 years old.
Mt Currie Band, Lil’wat First Nation, November 2009
Facilitated a community forum theLil’wat Winds of Change celebration to launch drug and alcohol awareness week. The process engaged Mt Currie children, youth, parents and elders in identifying actions they can take as individuals, families, and a community to address drug and alcohol issues.
Winds of Change, Pemberton & Mt Currie Community Forum, September 2009
Facilitated a one-day forum between the Mt Currie First Nations, the Squamish Lillooet Regional District and the Village of Pemberton. Residents and elected officials collaborated to identify what has worked, what have we learned, and what needs to happen to increase awareness, foster commitment, and engage our communities in reducing the harm associated with drugs and alcohol. The process utilized a cafe process, focused discussion and action planning.
UBC Faculty of Dentistry, August 2009
A one-day facilitated workshop for staff and supervisors to explore issues of community engagement and identify actions to resolve tension. The process involved peer-to-peer appreciative interviews, focused discussions and action planning.
Village of Pemberton, July 2009
A one-day facilitation for staff and Council members to explore team communication, roles, responsibilities and develop consensus on approaches to improve effectiveness
Telus World of Science, January to April, 2009
We worked in conjunction with Hotson, Bakker, Boniface Haden Architects and Aldrich Pears Exhibit Designers and Planners to develop a master plan for Science World. Our role involved project management, stakeholder research and the co-facilitation of stakeholder workshops.
Mt. Currie Band, Lil’wat Nation, January 2009
Facilitated a two-day process for health care workers designed to improve communications, employee engagement and support team learning as well as identify community health amenities.
Health Canada, BC Regional Planning & Coordination, October 2008
Facilitated an environmental scanning process for division and branch managers as part of a regional strategic planning initiative for health care in aboriginal and non-aboriginal communities.
Mt. Currie Band, Lil'wat Nation, September 2008
Facilitated a three-day strategic planning management planning retreat that included visioning, the development of strategic objectives, action planning, building team communications as part of economic and resource development.
Squamish Public Library, September 2008
Facilitated a one-day strategic planning session for staff and the board of directors
Association of Professional Engineers & Geoscientists of BC, June 2008
Facilitated a one-day planning meeting to gather input on initiatives of Council from the Association’s Past Presidents.
Natural Resources Continuous Learning Forum, April 2008
We worked with the project team to develop the process design and lead the facilitation in the Wosk Centre for Dialogue in Vancouver. The NRCE is a voluntary collaboration between resource sector employers, government agencies, colleges, universities, and professional associations. The facilitation successfully moved collaborators from strategy to decisions on implementation of a continuous learning strategy for British Columbia's natural resource management community.
West Vancouver & North Shore Community Foundations, April 2008
This facilitated workshop engaged and connected representatives from businesses, environmental organizations and local government to focus on the economic, social and environmental benefits of fostering communication and partnerships in developing sustainability programs on the North Shore.
Sunshine Coast Women’s Dialogue, March 2008
We facilitated a discussion on issues of importance to women on the Sunshine Coast amongst 120 women from diverse social, economic and cultural backgrounds including the Sechelt (Shíshálh) First Nation and the Sliammon First Nations. The Dialogue café process was designed to empower women and encourage them to become more actively involved in the decision-making processes within their communities.
District of Squamish, Social Issues and Housing Forum, February 2008
Process design and facilitation of a one day forum of community leaders from the business sector, social service agencies and non-profits, municipal, provincial and federal government elected officials and agencies to build understanding about the complexity of housing and social issues, to share ideas and identify opportunities for collaboration.
Ministry of Labour – Employers’ Advisors Office, January 2008
Facilitated a strategic planning session with advisors from regional offices throughout BC. The process included an organizational historical scan to capture milestones, the exploration of the values the organization espouses and its values in action that guide behavior. The participatory process supported participants to develop a vision and identify strategic priorities.
BC Mineral Exploration and Mining Sector Labour Shortage Task Force, January 2008
Facilitated a one-day cross-sector stakeholder planning session that identified strategies and actions for addressing labour shortage issues in the BC Mining industry.
FORREX – Forest Research Extension Society, January 2008
Facilitated a one and half day board planning session that identified key issues and opportunities for FORREX to extend its mandate and deliver programs in sustainable natural resource management.
BC Hydro - Powertech Labs, September 2007 – January 2008
Powertech Labs developed an inspiration centre to demonstrate alternative energy technology, interpretative displays and educational programming. We conducted research, facilitated stakeholder and community engagement workshops and undertook partnership planning as part of the feasibility study.
Forwarding the Communities Agenda, Whistler Forum, September 2007
Facilitated a three-day forum that examined how to move the “communities agenda” identified in key reports to national strategic actions. The forum brought together community planning and sustainable city agencies, academics, federal bureaucrats, First Nations and political leaders to identify a framework and strategies for collaborating nationally to institutionalize community priorities.
Association of Service Providers for Employability and Career Training (ASPECT), June 2007
Facilitated a one-day forum for 150 participants from 130 agencies across British Columbia to prepare the industry for a new Labour Market Development Agreement in B.C. The facilitated process assisted participants to identify key elements of a service provision delivery system and to identify next steps in terms of pilot projects, advocacy, education, and communication initiatives.
Social Planning Council of Squamish, 2007
Facilitated strategic planning workshops with social service agencies, non-profits and community stakeholders to develop strategies to address complex social issues including children and youth, safety and security, housing, employment, poverty, environment and health, and cultural diversity.
Forest Sciences Program (FIA-FSP) 2007
Facilitated discussions between BC Forest Investment Account - Forest Sciences Board and the BC First Nations Forestry Council (FNFC), other First Nations stakeholders on how to integrate First Nations interests into the BC Forest Sciences Research Program. The two day workshops resulted in consensus on the process, priorities and criteria for integrating First Nations interests into provincial Forestry Research.
Las Vegas Springs Preserve, 2006 – 2007
The Springs Preserve is a 180-acre non-gaming cultural and historical attraction designed to commemorate Las Vegas’ history and sustainable future through the latest in green technology. The 300 million dollar project includes a visitor center, Nevada State Museum and the Desert Living Centre. Our firm developed the stakeholder partnership strategy for the Desert Living Centre that engages K-12 educators, professional organizations from engineers to architects, private sector companies, and university researchers in co-creating educational programs and animating the sustainability gallery, design lab and dialogue centre. We facilitated stakeholder workshops and discussions with the Clark County School District, University of Nevada, government agencies and the private sector.
Squamish: A Learning Destination, 2006 - 2007
Our firm worked with educational and tourism providers in the community to develop a strategy to position Squamish as a learning destination. The work involved research, workshop facilitation, strategy and action plan development to integrate the interests of the Squamish First Nation and a broad cross-section of tourism industry stakeholders.
Mining Association of British Columbia, 2006 - 2007
Our firm has worked with the MABC for the past two years facilitating planning workshops and meetings for internal staff and stakeholder committees that assist the Association in exploring industry issues and the implications for the association, brainstorming future directions, identifying new opportunities, and setting priorities for the upcoming year.
District of West Vancouver & Squamish Nation Sculptural Symposium, May 2006
Facilitation of a one day think tank workshop between the Squamish Nation and the District of West Vancouver to plan the Sculptural Symposium.
The Sea to Sky Cultural Alliance, November 2006
Co-facilitated a one-day forum for 130 participants from North Vancouver to Mount Currie in the Sea to Sky corridor to brainstorm opportunities for collaboration amongst cultural agencies, arts and heritage organizations. The work integrated diverse perspectives into a cohesive strategy with recommendations for next steps that were outlined in a report.
University of B.C Alumni Association, 2006
Our firm conducted stakeholder interviews with leading UBC community and business Alumni across Canada and globally to identify challenges, issues and opportunities to focus service provision. The findings and implications were integrated into a comprehensive report.
Heritage Park, Calgary 2006
We worked with colleagues at Aldrich Pears Associates on the development of a new historical automotive exhibit facility at Heritage Park. Our role was to facilitate stakeholder workshops with potential partners to enhance the concept and contribute to the design and development.
District of West Vancouver 2005 -2006
In conjunction with Aldrich Pears Associates, Commonwealth Historic Resource Management, and Hotson Bakker Boniface Haden Architects, our firm managed the community engagement process conducing research, interviews, facilitating workshops and open houses with Recreation Centre, Library, Arts and Heritage facilities and potential partners as part of a cultural facilities study to develop an art, cultural and heritage precinct on the waterfront in West Vancouver.
Versatile Shipyards - National Maritime Centre, North Vancouver 2004 - 2006
Our firm facilitated workshops with stakeholders and potential partners for the development of the potential Centre and heritage precinct in Lower Lonsdale
Capilano College, Squamish Campus 2005
A one-day co-facilitation envisioning the future of the Squamish campus and the implications for expansion with colleague Phil Aldrich
The National Gallery of Aboriginal Art, Vancouver 2005
Our firm conducted preliminary research on potential partners for the Bill Reid Foundation.
The District of West Vancouver 2004
Our firm worked with District staff and the Select Committee to develop the District of West Vancouver’s arts, cultural and heritage strategy. The work involved community engagement processes including the facilitation of a community forum, citizen feedback, focus groups and workshops with non-profit groups, residents, DWV staff and business leaders. The consultation resulted in report recommendations that were adopted by Council.
University of British Columbia, Campus Sustainability Office 2004 - 2005
Our firm was hired to facilitate stakeholder focus groups and assist in the development of a survey with colleagues Consumerscan as part of a social marketing strategy to foster sustainable behavior amongst students, faculty and staff. In a second contract our firm provided facilitation services for UBC faculty in the development of the Academic Plan.
Westminster Savings Credit Union 2004
Our firm was hired to facilitate focus groups to test options for a new intranet service.
University of British Columbia, Campus Sustainability Office 2004
Our firm was hired to undertake stakeholder facilitation between private and public sector partners and to assist in the development of a proposal for a hydrogen village at UBC, as part of the hydrogen highway being developed for the 2010 Olympics. Partners included Fuel Cells Canada, National Research Council, UBC, BOC Canada, Westport Innovations, Hydrogenics, Green Light Technologies, and Industry Canada’s h2 Early Adopters technology partnership program. A second facilitation contract was focused on multi-meetings to develop the UBC Clean Energy Research Centre with the National Research Centre
The City and District of North Vancouver, the District of West Vancouver, N Van Recreation Commission, Presentation House Theatre, N.Van Museum and Archives, BC Photography and Media Gallery, the Capilano College Theatre 2003-04
Our firm worked with colleagues at Consumerscan to conduct a comprehensive marketing study to assess current levels of participation in local cultural activities and to identify opportunities for audience development. We managed the community engagement process from facilitating stakeholder workshops, forums and focus groups, telephone and in person surveys of patrons, residents and out-of-town visitors. The goal was to develop a comprehensive understanding of the changing demand for arts and heritage activities on the North Shore. The findings provided project partners with useful information on public attitudes and expectations that can be applied strategically to their programming and marketing decisions.
University of British Columbia, Department of Housing and Conferences: UBC Child Care Services 2003
In conjunction with the development of the University town development, the work involved extensive interviews with key University stakeholders and the development of a business plan for the expansion of child care facility infrastructure and programs on campus. This work resulted in UBC management approving funding for five new child care centres on campus.
B.C Association of Child Care Services 2003
The first phase of the project involved developing a community development strategy and education tool kit to build the adaptive capability of child care employers to create social and economic opportunities in their communities and to participate in economic, social and political processes that affect their future viability. The second phase of the project tested the workbook through the facilitation of five workshops with six childcare organizations in the Vancouver Coastal region.
University of British Columbia, Department of Housing and Conferences: UBC Child Care Services 2002
This project explored the vision of a socially sustainable community at UBC. It identified constraints and opportunities for expanding childcare facilities and programs at the University of B.C. The report is divided into two sections: the dynamics of childcare, provides an overview of childcare issues and research over the past twenty years; while the UBC child care context examines the organizational service delivery model at UBC and identifies strategic issues impacting UBC childcare.
Centre for Innovation in Corporate Responsibility 2002
Research and case study development for the Bali World Summit on Sustainable Development (WSSD) Prepcom 4"Developing Countries and Corporate Social Responsibility Roundtable" funded by the United Kingdom Department for International Development (DFID) and the Canadian International Development Agency (CIDA). The case studies focused on corporate responsibility best practices and lessons learned in developing countries and the implications for poverty alleviation.
Teck Cominco, The World Bank, and Natural Resources Canada 2002
Socio-economic research and development of the Sullivan Round Table Report: Lessons in Sustainability for the mining and minerals industry. The round table report synthesizes the input of multiple stakeholders and represents the diverse interests in mining. The report provides tools for the mining industry and includes best practice checklists applicable through each phase of the mining life cycle.
Teck Cominco 2001
The first project involved socio-economic research and report development on the economic and social impact of the Sullivan Mine. The research process investigated economic and social performance indicators and explored the interrelationship between mining activity and community development. Another project built on the work of BC Pollution Prevention Demonstration Project recommendations.
Volunteer Richmond 2001
Facilitated strategic planning with community and funding stakeholders, staff, volunteers, and the board to develop organizational model to improve efficiency and build the capacity of the volunteer sector.
BC Housing, Province of BC 2001
Our firm developed strategies and negotiated marketing and communication partnerships between the private and public housing sector for Affordable Housing Week 2001
BC Arts Council, Canadian Heritage, Multiculturalism BC, Ministry of Education 2001
Our firm worked with Consumerdata conducting focus groups and primary research on the use of artists and the presentation of artistic activities in B.C schools. The research and analysis focused on motivations, participation, and selection of the arts in BC schools with policy implications for funding agencies and marketing implications for arts presenters.
Wild Island Foods Cooperative, Sointula, BC 2000
We worked with this coastal community located on Malcolm Island, adjacent to the northern tip of Vancouver Island to build capacity of the local co-op. The work focused on branding and marketing initiatives for small businesses developing valued added resource products for the aquaculture industry.
Fort Nelson, B.C. Regional Economic Development Task Force 2000
We worked with the local community and conducted market research on the oil and gas industry service sector to assist in the development of value added services for the sector.
BC Housing, Province of British Columbia 2000
Our work focused on the development of the strategy and marketing/communication partnerships between the private and public housing sector for Affordable Housing Week 2000.
City of Nelson, British Columbia 1999
The project involved an analysis of past educational, tourism and cultural marketing initiatives. The report identified several options and strategies for tourism market development, potential partners and programming that would position Nelson as a community where the arts, education, and heritage intersect. Our firm facilitated stakeholder interviews, public forums, and focus groups with a diverse group of elected officials, community groups, business, and citizens.
Art Starts in Schools 1999
In conjunction with an associate our firm conducted a marketing audit, which included an overview of the existing strategy, marketing systems, and programs. We conducted a gap analysis of stakeholder needs and expectations, program and service delivery, facilitated stakeholder focus groups and interviews, which were used to inform the organizational financial development strategy.
Kootenay School of the Arts, B.C. 1999
In cooperation with internal staff we developed a strategy to develop partnerships to market design expertise and promote products designed at BC Centre for Wood Product Design in North America. These partnerships with B.C companies were designed to support knowledge transfer between Northern firms supporting the manufacture and export of value added products.
EDUCATIONAL CREDENTIALS & CERTIFICATION
International Association of Facilitators
Certified Professional Facilitator (CPF) 2007 re-certified 2011
International Association for Public Participation
Certificate in Public Participation (Planning, Communications, Techniques) 2013. Emotion, Outrage and Public Participation, 2012; Standing in the Fire and Analyze This, 2011
Institute of Cultural Affairs, Canada
Professional Facilitator Program, 2006
Courses completed include: Group Facilitation, Facilitated Strategic Planning, Facilitating Effective Meetings, Art & Science of Participation, Advanced Facilitation Tools, Organizational Transformation
Simon Fraser University, British Columbia
Master of Arts, 2005
Interdisciplinary Degree in Geography, Business Administration (Business Ethics), and Social History - The thesis examined community engagement issues in resource dependent mining communities and strategies for supporting sustainable communities.
University of British Columbia
Bachelor of Arts: Social History, 2000
Simon Fraser University, British Columbia
Sustainable Community Development Program (CSCD), 2000
Capilano College, British Columbia
Arts & Science Diploma Program, 1981
Process Orientated Psychology: Arthur and Amy Mindell, Portland, Oregon, 2014
A three-day program focusing on developing deeper awareness and tools for facilitating group conflicts
Public Conversations Project: Fostering Dialogue Across Divides, 2012
University of British Columbia
Faculty of Commerce and Business Administration, Executive Management Program
Negotiation Skills for Leaders, 1997; Facilitation Skills for Leaders, 1997