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Supplier Profile - Shayna Hornstein

Shayna Hornstein Contact Details:
Shayna Hornstein
Email:  send this supplier an email
www:   www.shaynahornstein.net
Shayna Hornstein
Facilitator, Trainer & Coach - Workplace Resilience
Based in: Vancouver & Lower Mainland   Location: Vancouver

Shayna Hornstein is a Vancouver-based educator, coach and therapist. Originally from Montréal, Shayna studied physical therapy at McGill University, graduating with distinction as a University Scholar. In 2008 she completed the trauma training program at the Sensorimotor Psychotherapy Institute in Boulder, Colorado. In 2017 she completed a graduate certificate in adult education and learning from the University of British Columbia.


Shayna has 20+ years of combined education, research and professional practice in workplace health and safety, as well as treating people with chronic illness. Working with teams and individuals, Shayna directs the power of our innate instincts toward healing stress, building strength, and achieving goals. Since the early nineties, she has provided team training for public sector organizations, health and social services providers, as well as colleges and universities. Her work helps everyone from front line staff to senior leadership.


Shayna is fluent in English, French and Spanish, sings in choir, and thrives on creative expression and urban gardening. She loves guiding people on the road to well-being, and teaching that the body points the way to getting there quickly.


For more, see her website : www.shaynahornstein.net



Range of Services  



Workshops & Trainings


All workshops are offered in 2-hour, half or full-day formats. Half-day sessions include a minimum of three practice exercises; Full day workshops incorporate more than five activities to practice different techniques (Descriptions available upon request).


1)     Workplace Wellness

         " Developing Resilience, Guarding Against Burnout"


2)      Conflict Training for Managers & Supervisors

         "Staying Steady While Dealing With Difficult Situations"


3)      Conflict Training for Front line Administrative Workers and Professionals

         "Facing Anger or Aggression : Staying Steady in the Thick of It"


4)      Techniques to Support Each Other Through Difficult Situations

         "Better than Venting: Healthy Alternatives that Boost Morale"


Participants explain changes in their behaviour following workshops

  •  An educator became aware that she approached students a bit too energetically. Now she ‘gets it’ why people ‘pushed-back.’ With her new approach, students connect more readily with her and she feels less tension.
  • One worker stated that when a familiar, unpredictable client would engage him in an inappropriate joke, he had not been able to contain himself. Now, he can hold himself back comfortably. He felt more professional and his response kept this client’s energy from escalating.
  • When a client moved quickly into one worker’s space, he was surprised to notice the absence of his usual immediate fear response. The worker described being able to calmly redirect the client while protecting himself. The interaction went smoothly and he excitedly reported new-found confidence.
  • One employee learned to notice when she was beginning to annoy a colleague and now can stop, step back and steady herself instead. This helps her connect more readily with her co-workers.

Coaching Support for Managers & Supervisors

  • Handling workers with disruptive behaviours
  • Dealing with poor morale and burnout
  • Handling anger or aggression

Individual Critical Incident Stress Debriefing

  • For managers, front line workers, or anyone who has experienced a critical incident with aftereffects that are impacting their work.
  • I focus on helping people process & settle the uncomfortable physical sensations that linger and impede our ability to focus and work productively.



Consider training or coaching if your workplace is struggling with:

  • a worker with disruptive behaviours that impact the team
  • poor morale - your group moves from mini-crisis to mini-crisis with unspoken, yet palpable undercurrents
  • increasing absenteeism, illness or injury among staff
  • conflict among staff, including bullying

What previous workshop participants have said about my work:

  • "Helpful! Not the 'typical' workshop! Excellent."
  • "The interactive exercises allowed each of us to experience our own situations and relate the information to our own lives."
  • “Recognizing how I feel at the early stage of uncomfortable.”
  • “It was very unique & focused on conflict with a different approach.”
  • “The physical exercises and the lightness - no heavy stuff - just simple concepts.”
  • "Feeling more grounded than when I arrived; learned ability to identify specific, chronic body response."
  • "This is real.  This isn't telling us, 'Do this. Do that.'"

Some of the agencies I've worked with include:


Positive Women's Network; Community Living Society; AIDS Vancouver; Vancouver Coastal Health (various projects); VANDU (Vancouver Area Network of Drug Users); BC Women's Hospital; Literacy Quesnel; Music Therapists Association of BC; Okanagan College; Pacific AIDS Network; The Canadian Red Cross Society; Richmond School District; Collingwood Neighbourhood House; University of British Columbia; Northern Health Authority BC; Provincial Health Services Authority; BC Cancer Agency; Hospital Employees Union; Simon Fraser University; Public Service Alliance of Canada; Bramalea Community Health Centre; BC Mental Health & Addictions. 



My fees range from $800 - $1500/ day. These rates are negotiable and vary depending on the work you hire me to do.

I'd welcome discussing these with you.


References gladly provided upon request.




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