Job Posting 100282

Thrift Store Manager
Broadview United Thrift Store
Vancouver Island & Coastal areas
3703 St. Aidan's Street, Victoria, BC
closed 8 days ago (Fri, 12 Apr)
part time  •  $40,000 plus pension, medical benefits

Be part of an energetic thriving social enterprise that is making a difference, locally, here in in Victoria and globally through Broadview United Church.  Our Thrift Store is currently open two days per week and staffed largely by volunteers.  Working collaboratively with the volunteer team, the manager will grow the pool of volunteers and, in turn, grow the number of days the store is open to a very committed customer base. 


The right person will develop relationships with a volunteer pool of seasoned people, building on their knowledge and experience to grow the business.  These are people who have had successful careers and willingly give their free time to this social enterprise.

The is a paid position for 30 hours per week (usually committing to Tuesday through Saturday) with a projected salary of $40,000.


In addition to strong collaborative skills, the manager will be desktop self-sufficient. i.e.  able to prepare documents, spreadsheets and web pages on their own and create posters, newsletters/updates to keep volunteers informed. They will also be able to maintain web pages promoting the store and events


If this sounds like you, check out the website: or  Even better, visit the Thrift Store at 3703 St. Aiden’s Street between 10am and 6pm on Wednesdays and 10am and 4pm on Saturdays.



Specific Responsibilities


In collaboration with the Thrift Store Board, develop a strategic plan to grow the annual sales and make the Thrift store an integral part of the broader community


Through personal networking, engage the local community to become actively involved in the work of the Thrift Store and articulate its mission and the broader mission of the United Church


Recruit, select develop and retain volunteers to receive, sort and sell goods donated to the Thrift Store and maximize its financial contribution to Church programs


Train and support a cadre of volunteers who will open and operate the store; organize and maintain the premises and products to be ready for sale; achieve sales plans for the store; respond to related store phone and email communications


Build schedules that attract and retain volunteers and balance the Thrift Store needs with those of the volunteers


Receive goods, distribute items to the store area, recycle materials; remove items not sold; organize storage areas; sort, and price and remove non-saleable items


Oversee all aspects of merchandising including layout, displays, pricing and signage; and ensure consistency of merchandising guidelines by maintaining merchandise quality; creating price lists; and maintaining merchandise rotation schedules


Build on the knowledge and varied experiences of volunteers through delegation of tasks and responsibilities and recognition of their collective accomplishments


Resolve conflicts arising with customers or volunteers in a manner that reflects respect, careful listening and peaceful resolution


Maintain contact lists and volunteer hours of current and past volunteers


Develop a social media presence through on-line channels (e.g. Used Victoria, Craig’s List, EBay, etc) for the sale of items with significant value


Liaison with partner organizations to distribute donated goods to support local, regional and international initiatives


Track sales, expenditures, inspection, incident and additional reports needed to operate the Thrift Store


Personally adhere to the policies and procedures of the United Church and all relevant legislation and ensure that volunteers do as well



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