Job Posting 100427

Family Peer Support Worker
Vancouver & Lower Mainland
Port Moody
closed 5 days ago (Fri, 12 Apr)
part time

Family Peer Support Onsite Position START North

Peer Support Team · Port Moody, British Columbia (Hybrid)

Family Peer Support Onsite Position Short Term Assessment & Response Treatment (START)

  • 14 Hours Per Week
  • $25/Hour
  • Work onsite at START North in Port Moody and from home office

For more than 20 years, FamilySmart has been working in B.C. to help children and young people by helping their family and other caring adults. We know children and young people do better when the adults who care about them are supported.  

Position Summary

Family Peer Support Workers are parents and caregivers of children or youth with mental health and/or substance use challenges.  Your personal parenting experience is the primary requirement for this role.  This onsite position, in an acute setting, is best suited to a parent/caregiver of a young person who has been in crisis due to their mental health and/or substance use challenges, and has accessed services.  Your experiences will help other families find help, comfort, hope,  and feel less alone.  

START Fraser North provides assessment and intervention services for children and teens (6 - 18 yrs) who are experiencing a mental health and substance use crisis.  START’s services are focused on the mental health and/or substance use needs of the young person and their family, through a family centered approach.  As a Family Peer Support Worker, you are working as part of the multidisciplinary team at START.   In this role, you will provide peer support to families and caregivers whose children and youth are patients at START in times of acute mental health distress.

The Family Peer Support Worker provides peer support to families and caregivers by:

  • Working as part of the multidisciplinary team at START North
  • Providing emotional support to families and caregivers connecting with START North
  • Sharing information and resources with families and caregivers
  • Offering knowledge/education to families and caregivers
  • Helping families and caregivers navigate (find their way to) services
  • Supporting parent education groups
  • Attending family meetings
  • Building on parents and caregivers strengths and offering hope

You do not need to be an expert in mental health and/or substance use, your family's experience is enough.


  • Are good at building relationships
  • Make connections easily
  • Demonstrate compassion and care to others
  • Are able to work well with Health Care Providers, Social Workers and as part of an multidisciplinary team
  • Have a strong and consistent self-care practice
  • Have the ability to stay present, self-aware and calm in a dynamic setting
  • Have strong verbal and written skills in English (support available for the successful candidate) 
  • Good working knowledge of Google Workspace, including gmail, calendar and docs
  • Can pass a criminal records check

FamilySmart provides excellent support, supervision and training and will help you learn and develop the skills that we have discovered to help families and service providers work well together. 

To apply

Resumes & cover letters can be submitted via 

At FamilySmart, experience with the child and youth mental health and/or substance use system is very important to us.  Please consider including in your cover letter a little information about why this is important to you as well.   

Please note that the assessment of applicants will be made on an ongoing basis and continue until a hire is made.

We thank all applicants, however, only those selected for an interview will be contacted. FamilySmart is an Equal Opportunity Employer. Personnel are chosen on the basis of ability without regard to age, ancestry, colour, family status, marital status, physical or mental disability, place of origin, political belief, race, religion, sex, sexual orientation and criminal conviction unrelated to employment.


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