Job Posting 100433

Clinical Manager
Boost Child & Youth Advocacy Centre
Work From Home - Toronto Metro area
245 Eglinton Avenue East, Toronto ON
closes in 2 days (Fri, 19 Apr)
full time  •  $90,000 to $96,000

Land Acknowledgement

Boost Child & Youth Advocacy Centre (Boost CYAC) is situated on the traditional territories of the Wendat, Anishinabek Nation, the Haudenosaunee Confederacy, and the Mississaugas of the New Credit First Nation, who have been the traditional caretakers of this land for thousands of years. This land is covered by the Dish With One Spoon Treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Organizational Overview

Boost Child & Youth Advocacy Centre (Boost CYAC) is a registered charity that provides a range of services to children, youth and families, who have experienced abuse or violence, within the City of Toronto. We provide individual, group, family and community services that include trauma counselling, advocacy and support services during child abuse investigations, court support and accompaniment services and abuse and violence prevention materials and trainings.  Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Position Description

Boost CYAC is hiring a Clinical Manager to provide leadership through supervision of assigned staff and ensuring clinical practices and services are competency-based, evidence informed, collaborative, and culturally relevant. The Clinical Manager will be responsible for clinical oversight of the Assessment Directed Therapy Program and provide clinical consultation and mentorship to programs within Boost CYAC.


At Boost CYAC, we are interested in finding the best candidate(s) for the job and those candidate(s) may come from various backgrounds, fields and disciplines. Boost CYAC may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role and highlight transferrable skills and your commitment to learning as part of your application.

  • Master’s Degree in Social Work, M.A., or equivalent related education; previous training and/or experience in organizational and change management will be considered an asset.
  • Registration with a professional governing body such as Ontario College of Social Workers & Social Services Workers (RSW), or the College of Registered Psychotherapists of Ontario (RP), or the equivalent as determined by the President & CEO.
  • Minimum of 8 (eight) years of related clinical experience with at least three (3) years held at a management level, experience in a children and youth mental health setting preferred.
  • Demonstrated track record of influencing and executing on diversity, equity and inclusion (DEI) strategies, Anti-Oppressive Practice (AOP) and Anti- Black Racism (ABR) to affect organizational and program change.
  • Experience incorporating equity-based practices in the delivery of treatment modalities and managing people. Ability to solicit staff feedback around DEI practices and implement recommendations.
  • Clinical training and experience that is inclusive of knowledge (such as Anti-Black Racism, Indigenous modalities of treatment and sensitivity to cultural, religious beliefs and gender identity) that addresses the diversity and complexity of individuals and families served.
  • Sound knowledge of trauma focused evidence-informed/based practices, program evaluation methods and tools.
  • Awareness of the variety of different types of trauma and trauma-experiences (e.g. sexual abuse, physical abuse, neglect, race and gender-based trauma) that may be experienced by children, youth and families.
  • Strong interpersonal and communication skills with proven ability to lead and establish positive and collaborative partnerships and relations with all key stakeholders: clients, families, staff, community partners.
  • Sound knowledge of the Child, Youth and Family Services Act, 2017, the child protection system, the Toronto area social service/children’s mental health system, the Criminal Judicial System and provisions available to victims/vulnerable witnesses and their families.
  • Sound knowledge of overrepresentation of BIPOC children and youth in the child welfare system.
  • Excellent interpersonal, team, and conflict resolution skills that incorporates inclusive leadership practices. Ability to carry and manage multiple priorities effectively.


  • Assume responsibility for the oversight and management of clinical services and ensure services are in line with best practices and current literature.
  • Manage a group of clinical employees by providing supportive supervision, training, performance management, and case management/client support services.
  • Oversee client service processes including intake, waitlist management and assignment of clients.
  • Evaluate and review assessment and treatment plans, end of service summaries, incident reports and clients notes. Manage client data system, including oversight of training and improvements.  Prior experience with EMHware would be considered an asset.
  • Recommend and implement program change processes through a lens of diversity, inclusion, and equity, utilizing best practices and research, service user feedback, appropriate evaluation processes, and strategic goals.
  • Work collaboratively with the Leadership Team in developing clinical policy, high quality service standards, and a quality assurance process.
  • Work inclusively with internal programs to promote cross team collaboration, learning and training.
  • Provide training and inclusive leadership with respect to use of competency-based and evidence-informed best practices that are appropriate for diverse communities and informed by community needs.
  • Serve as one of Boost CYAC’s key spokespeople and ensures that Boost CYAC and its mission is consistently presented in a strong, positive image to relevant stakeholders and the public.
  • Work as part of the Boost CYAC Joint Management Team (which includes partner agencies) to develop and coordinate clinical services to children, youth and families.
  • Ensure that Ministry and/or funder reporting requirements and accreditation standards are met.
  • Provide crisis or critical incident support, exercise judgement and initiative in ensuring appropriate safety plans are arranged, and assist leadership to communicate with appropriate ministries and other stakeholders.
  • Coordinate the use of an Accredited Facility Dog within clinical services. A willingness to be trained as a handler for a Boost CYAC facility dogs is considered an asset.

Additional Information


  • 245 Eglinton Avenue East, Suite 201, Toronto ON M4P 3B7

Work Schedule

  • Monday to Friday, 35 hours per week
  • Availability for evening coverage on a rotating schedule.


  • Health and Dental Benefits, RRSP with guaranteed and matching options, Health Spending Account, Employee & Family Assistance Program, 3 weeks’ vacation, paid sick leave, paid personal obligation day, flexible work arrangements.

Boost CYAC is and equal opportunity employer and is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from individuals from all cultures, racialized communities, abilities, diverse sexual and gender identities and others who may contribute to the further diversification of ideas.

Boost CYAC is committed to providing accommodation in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).  The Manager of Human Resources will work with applicants to arrange reasonable and appropriate accommodation at any stage of the recruitment and hiring process.



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