Job Posting 100457

Residential Manager
Leeds and Grenville Interval House
Southern Ontario
Brockville, Ontario
closes in 3 days (Tue, 23 Apr)
full time  •  $55,000-$70,000

Reporting to the Executive Director, the Residential Manager supports the needs of abused and at-risk women by:

  • Supervising and evaluating shelter staff
  • Managing referrals
  • Maintaining and updating staffing schedules
  • Providing back-up to residential counsellors when needed
  • Facilitating conflict resolution
  • Managing the recruitment, training and volunteer involvement in the shelter
  • Supervising and evaluating volunteers
  • Ensuring statistics are maintained
  • Ensuring groceries and supplies are purchased
  • Overseeing and trouble-shooting the data base W.I.S.H
  • Being a member of the Health and Safety Committee
  • Ensuring the smooth and safe operation of the building, including contacting appropriate service personnel when maintenance or repairs are required
  • Being on-call, or assigning a designate to be on call when on leave
  • Reporting any issues to the Executive Director
  • Assisting in public education efforts when required
  • Identifying the needs of abused women in the community and cooperate and work with other community agencies to ensure maximum service delivery to women
  • Actively participating in staff meetings
  • Other duties as required



  • Post-secondary education and/or equivalent work experience in women’s issues
  • Three (3) years management experience in the area of social services
  • Knowledge and understanding of women’s issues in a feminist framework particularly violence against women and their children, including living with disabilities, diverse cultures, harm reduction practices, addictions and barriers to safety with a trauma informed approach to all services
  • Understanding of the civil and criminal legal system and how it impacts women and children’s lives
  • Current CPR and First Aid certification
  • Satisfactory Vulnerable Checks (PVSC) with future checks every three years



  • Strong assessment skills
  • Ability to make effective decisions to initiate and follow through on programs/projects
  • Ability to communicate effectively and assertively
  • Ability to work in crisis situations
  • Ability to provide supervision to the residential staff team
  • Ability to work as part of a management team
  • Ability to work as an integral part of a team and the community
  • Ability to coordinate and prioritize responsibilities and activities
  • Knowledge of word processing and other software including in-house database systems and office equipment operations
  • Ability to speak a second language an asset
  • Understanding issues related to the voluntary sector

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