Job Posting 100567

Membership Desk Assistant
Vancouver Art Gallery
Vancouver & Lower Mainland
Vancouver, B.C.
closes in 6 days (Fri, 26 Apr)
on-call / relief / casual  •  Pay Grade 12 Step 2, $21.92 per hour plus a % in lieu of all benefits.

 

VANCOUVER ART GALLERY ASSOCIATION

1 CASUAL POSITION AVAILABLE

MEMBERSHIP DESK ASSISTANT (Office Support Clerk II)

 

DUTIES:          

Reporting to the Membership Specialist the Membership Desk Assistant is stationed at the Membership Desk and is responsible for the integrity and maintenance of data related to Membership processing.  The position provides administrative support to the Gallery’s Membership Department.  The Membership Desk Assistant performs data entry creating, updating and revising donor and Member records on the Raiser's Edge and Ticketure database in accordance with the policies and procedures for consistent data handling for development purposes; and produces membership benefit packages to be fulfilled at the time of purchase.  The position is the first line of contact for members and donors and must service these constituents confidently and knowledgeably. 

 

QUALIFICATIONS:

High school graduation supplemented by post secondary business courses required. The ability to type a minimum of 60 words per minute.  At least three years administrative experience in a non-profit fundraising environment with responsibilities for maintaining a fundraising database is required, along with knowledge of administrative procedures associated with fundraising practices. Proficiency in Raiser’s Edge and Ticketure database (including the Gift and Membership components), Point of Sale system and advanced knowledge of MS Word and Excel. Extensive experience with customer relations and sales techniques is mandatory. Attention to detail and a high level of accuracy are required. The ability to communicate effectively and maintain quality relationships with a variety of external and internal contacts, volunteers and co-workers is essential. Cash handling experience required as well as a demonstrated ability to exercise sound judgment and discretion in the handling of confidential matters is required. The ability to work evenings and weekends is required.

 

SALARY:           Pay Grade 12 Step 2, $21.92 per hour plus a % in lieu of all benefits.

                                        

HOURS:            Schedule will vary according to operational needs.  Must be available evenings and weekends; hours will range from 0 - 24 hours per week

 

Please note that only applicants with Canadian Citizenship, Permanent Residency or

valid Work Permit will be considered.

 

Please submit your application to the Director of Human Resources by 5:00 pm on Friday, April 26, 2024, 750 Hornby Street, Vancouver, B.C. V6Z 2H7, email:

 

We thank all applicants for their interest; however, only those short-listed will be contacted.

 

The Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, LGBTQ2S+ inclusion and encourage diversity in our staff, visitors, volunteers, and programming. We cultivate a safer space where all voices are heard, valued, and represented. The Gallery stands against hatred, discrimination, racism, homophobia, and transphobia.

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