Job Posting 100568

Admissions Information Clerk
Vancouver Art Gallery
Vancouver & Lower Mainland
Vancouver, B.C.
closes in 13 days (Fri, 26 Apr)
on-call / relief / casual  •  Pay grade 11 Step 2: $21.14 per hour plus % in lieu of benefits


1 Casual Position






Reporting to the Visitor Services Manager, the visitor services associate welcome guests, provide information about ticket options, serve as a cashier handling cash, debit and credit card transaction and work in the lobby of the Gallery.  When working in the admissions area, sells admissions to the gallery and may sell tickets to special events; receives cash, operates a cash register, makes change, handles credit and debit charges; and responds to a variety of queries from Gallery visitors.  All duties are to be performed while providing a high level of customer service.




The Vancouver Art Gallery, one of the largest and innovative art museums in Canada, is undergoing a multi-phase organizational transformation after celebrating 90 years of operation. With a permanent collection of more than 12,000 works of art, the Gallery is implementing a campaign to build a new purpose-built gallery facility in downtown Vancouver planned to open in 2027. This is a moment of growth, exploration and change, as the Gallery re-articulates its relationship to communities and audiences and envisions the role of an art museum in the 21st century.


The new building designed by Swiss Architects Herzog and de Meuron will provide an optimal platform to reimagine the Gallery’s relationship with the world. The new Gallery building will be the most ecologically sustainable art museum in Canada. The creation of a world-class purpose-built art facility will enable the Gallery to foster deeper and wider community relations and expand audiences, celebrate Indigenous culture, and acknowledge the diverse heritage and histories of place and people in Canada and the ancestral and unceded territories of the Traditional Coast Salish Lands including the Musqueam (xʷməθkʷəy̓əm), Squamish (Sḵwx̱wú7mesh Úxwumixw) and Tsleil-Waututh (səlilwətaɬ) Nations.


Complementing and building upon a rich institutional history of exhibiting photography and moving image, design, craft, material and popular culture—in an expanded field of visual culture—the Gallery further seeks the development of an online and virtual space—“a second building”—that blurs the line between the “real” and “virtual” worlds. Through innovative art programming, the Gallery will be a leader in interpreting Canada’s past, present and future.





Completion of Grade Twelve plus knowledge of point-of-sale systems. Excellent interpersonal and communication skills.  Ability to maintain focus and professional demeanour while serving large numbers of visitors.  Display a high attention to detail and show initiative and be able to assess and resolve visitor needs quickly. Some knowledge of MS Office suite.  Visual art related knowledge/education is an asset. 


SALARY:             Pay grade 11   Step 2: $21.14 per hour  plus % in lieu of benefits


HOURS:           Schedule my vary according to operational needs, hours will range from 0 – 24 hours per week.

                    Evenings and weekends are required.


Please note that only applicants with Canadian Citizenship, Permanent Residency or a valid Work Permit will

be considered.


Please email your resume to the Director of People and Culture by Friday, April 26, 2024.  Vancouver Art Gallery, 750 Hornby Street, Vancouver, B.C. V6Z 2H7,



We thank all applicants for their interest; however, only those short-listed will be contacted.


The Vancouver Art Gallery is situated on the unceded territories of the xʷməθkʷəyəm (Musqueam), Sḵwxwú7mesh (Squamish) and səlilwətaɬ (Tsleil- Waututh) Nations. Vancouver Art Gallery commits to providing equitable access to everyone. We actively support accessibility, anti-racism, LGBTQ2S+ inclusion, and encourage diversity in our staff, volunteers, visitors, and programming. We cultivate a safer space where all voices are heard, valued and represented.


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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