Job Posting 102111

Director, Employment & Training Services
YWCA Hamilton
Hamilton area
closes in 5 days (Mon, 22 Jul)
full time

Who We Are


Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.


YWork for us?


At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:


  • On-the-job training and professional development opportunities
  • Childcare discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package


If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!


Position Description



Job Code: 1-NGW-2024

Department: Employment & Training Services

Reports to: Vice President of Economic Development

Location: Hamilton, ON

Hours of Work: 37.5 hours per week

Start Date: TBD

Posting Date: June 24th, 2024



Oversees and leads the planning, development and implementation of employment and training services for women, non-binary individuals and individuals with multiple barriers within the YWCA Hamilton Employment and Training Services and Social Enterprise department, responding to the needs of women and girls within the community. Directs operations through strategic planning, community partnerships, supervision of staff, development and monitoring of budget, and fundraising.

  • Provides oversight, strategic direction and leadership in development of short- and long-term employment program plans in accordance with the YWCA Hamilton’s overall goals, reflecting the needs of the community and the objectives of the Association;
  • Develops and overlooks the successful delivery of programs within the Social Enterprise and Employment and Training Departments;
  • Identifies the needs of the communities and develops programs that respond to those needs through changes to existing programs, the development of new programs and/or the expansion into new market areas;
  • Develops programming strategies required to deliver employment services and identifies both governmental and non-governmental funding sources;
  • Directs and actively negotiates all new government purchase of service agreements, grants, and funding applications and renewals of current agreements for all existing programs in collaboration with the Vice President of Economic Development;
  • Ensures that all programs are evaluated on an annual basis and that all required reporting to government funders is completed on schedule;
  • Prepares reports for the Vice President of Economic Development as required on the activities and outcomes of all programs;
  • Contributes to advocacy initiatives to improve employment services for women and girls in cooperation with the Director of Philanthropy;
  • Represents the YWCA Hamilton on relevant Boards, committees, community events and public speaking engagements as required while maintaining outstanding public relations skills and a professional image in the community;
  • Develops, manages and monitors the department budget; meets financial goals; resolving issues by monitoring, and taking corrective action;
  • Ensures that programs maximize customer service, satisfy stakeholder requirements, incorporate external agency requirements, and serve the community interests;
  • Ensures the development of all policies and procedures related to the effective, efficient and legal delivery of departmental programs;
  • Uses influence and negotiates to achieve win/win situations when possibly working externally with employers, community partners/organizations, McMaster University, Mohawk College and government agencies;
  • Maintains high level of confidentiality when working with client information and employee information;
  • Directly manages and coaches 4 employees; indirectly manages 12 or more employees including recruiting, training and evaluating performance;
  • Demonstrates and models strong leadership behaviours as a member of the YWCA Leadership team;
  • Nurtures and forms meaningful internal and external working relationships and partnerships;
  • Fosters a safe and healthy work environment; ensures employees comply with health & safety standards that meet or exceed legislated requirements;
  • Stays current on emerging trends, leading practices, industry professional standards;
  • Supports YWCA Hamilton’s mission, vision and values;
  • Perform other duties as required.


  • Works a standard 37.50-hour work week and willingness to work occasional weekend.




  • Completion of 4-year degree in business or human resources or equivalent;
  • Minimum 7 years’ experience in the non-profit sector with a focus in employment, human or social services, social innovation or economic development;
  • Minimum of 5 years’ management experience with demonstrated leadership skills;
  • Experience managing budgets, working with funding sources, and writing grants required;
  • Knowledge of girls’ and women's employment and skills development issues is an asset;
  • Exceptional interpersonal and communications skills with ability to present and influence at all levels of staff and management;
  • Must be able to lead with a feminist, anti-racist / anti-oppressive perspective for day to day work and strategic planning;
  • Must provide a current Criminal record Judicial Matters or willingness to obtain at own cost;
  • Ability to work independently with minimal supervision, and also effectively lead teams and work in a team;
  • Bilingual English/French or other languages an asset.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.


Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.


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